Kakosch International Shanghai Hongkong 18 9 03 24

Kakosch International Shanghai / Hongkong 18. 9. 03 – 24. 9. 03

Kakosch International offers • Market Development for SME‘s • Intercultural Training and Management • Consultation for Public Mobile Radio Projects

• In Germany SME‘s contribute 70 % of the existing jobs • and 50 % of GDP • They are the German job creating machine • These companies have difficulties to access the international market

Kakosch International develops the market P. R. China for small and medium enterprises (SME‘s) of the ITK industry

Following Companies have already started a cooperation for the market development 1. Novatec Gmb. H 2. Bill. Com Gmb. H 3. Asterius net works Gmb. H

Kakosch International and Bill. Com Gmb. H

Innovative Billing System for § Internet Service Providers § Communication/Media Companies k

The Company Locations: Germany - Bonn Vietnam – Saigon International - Part of Global Consulting Alliance Turn Over GCA 2002: 750 Mio. US$ Employees GCA: ca. 20. 000 Products: - Billing Solutions - Portalbuilder - Consulting + Realisation of IT-Projects

. . . worldwide Kanada Kasachstan Katar (Doha) USA Japan Indien Vereinigte Arabische Emirate (Dubai) Malaysia Singapur Brasilien Australien Süd Afrika Neu Seeland

. . . Europe Norwegen Schweden Russland Großbritannien Deutschland Luxemburg Litauen Ukraine Polen Niederlande Österreich Frankreich Portugal Rumänien Serbien Bulgarien

Market Requirements § Tarifs and Services § Customer and Contracts § Collection § Mediation § Rating § Billing § Invoicing § Third Party-, Intercarrier Billing § Fraud Management, Blacklisting § Performance + Economic

Market Requirements § Tarifs and Services - Online Products: Fees: recurrent; nonrecurring; different prices for different periods. Add-On-Products: Products only in combination with other products available. Product Bundling: Price for Product or Contract depends on other products, which customer has bought. Minimum Turnover: for Currency, Minutes, Megabyte, XY. Rebates, Discounts: on productcs and services, on products wihin a product bundle, on turnover, for customer groups, rebates based on relays. Termination: different periods of notice for different products/services. -Internet Access Time, Currency, Volume, Content Monthly charges; according consumption; free units; minimum consumption; expired; transfer to other customers; prices according bandwith; pricing for customer groups; product bundling; differnt tacts (10 Seconds, minutes. . ); rebates on volume, events; Prepaid.

Market Requirements § Customer and Contracts Customer Hierachies, Cost Centre/Location, § Collection from different Platforms (Windows, Unix, DOS) Administration concerning Path, Server, Account, Password etc. Backup of original Data Periodically Polling § Mediation Support of different Network-Elements (Siemens, Radius, etc. ) Converting of Formats; Handling of Long Duration Calls; Corrections on Data, Protocols.

Market Requirements § Rating of different Formats Reporting of Faults, Corrections Prepaid Rating Re-Rating Hot Rating § Billing Different Billcycles (according Time, Database, Customergroups, Products, Services). Threshold Billing Report Tools Test-Billing Re-Billing Hot-Billing

Market Requirements § Invoicing Convergent Billing; Invoices in different Media; available online; flexible Invoice-Layout; Space for Advertising. § Third Party-, Intercarrier Billing Automatically integration of Price Lists Support of different Network-Elements Purchase Management Commissioning, Reports. § Fraud Management, Blacklisting Different Parameters for early stage Fraud Management Flexible Parameters for Blacklists § Performance + Economic High Performant System Scalable for the Future

Bill. Com Billing Modules WEB Interface Self Customer Care Third Party Billing Purchase Management Commissioning Order Management E-Commerce Accounting / Dunning Billing Engine Rating Engine Customer Care System Tarif Product Management Bill. Com Basis System Databasis and Billing Infrastructure Basis for: Rating Engines Billing Engines Tarif Produkt Management Multi Mandante Basis for Replication from external Systems Administration Mediation Engine Collection Engine

Billing-Process Switch, Network CDR, IP, UMTS, GPRS, Data Batch Realtime Collection Engine Setting Up Login Tool Transfer Protocol (FTP, Direct Connect) Mediation Engine Setting Up Login Tool Merge Long Duration Validation Corrections Printing, WEB-Interface Self Customer Care Billing Engine Service, Time, Customers, Country, Database Threshold billing Testbilling Report Tools Billing Check Tool, Rework Re-Billing Rating Engine Eventrating Hotrating Rating Check Tool, Rework Re-Rating Customer + Tarifdata

System-Layout Internet Service Provider Master Data/ Historical Data Existing System Bufferdatabase Browser Cutomer Access via Internet Browser Customer Care Browser In-Out Layer Web. Inter. Face for Custom ers In-Out Layer Internet Accounting Reports/Statistics In-Out Layer Status Info Fax-/ e. Mail. SMSInter. Face Carrier, Router Suppliers Unlock Orders, Router. Maintenance Browser Back Ups Customer Care Accounting Data MODULES • Collection ISP • Mediation ISP • Rating ISP • Billing ISP • Customer Care • Tarif Product Management • Sales Partners/Commission • Carrier/Router Interfaces • Web Interface Platform/Self CRM GUI Browser • Electronic Bill Presentment • Administration Rights Intra/ • Statistics Browser Master-/Billing Data Administrator Printer/ Printing House Fax-/Mail/ SMS-Server Invoices/Info to Customers, Reports for Sales Partners

Bill. Com Billing Key Factors § Generic Structure, Modular suitable for all existing and new Services and Products in the future. § Billing all Data, independent of Format. § Supports every Network Component. § Suite of Products: CRM, 3 rd. Party, Intercarrier, Commissioning. § Flexible Tarifs and Rebates: Traffic, Event, Bundling § Scalable Billing System by adding more Rating Engines and/or Billing Engines (> 10 millions subscribers) § Independent of Database and Operating System § Cost Effective

Kakosch International and Novatec Gmb. H

In the year 1990 Nova. Tec Kommunikationstechnik Gmb. H was founded by Horst Michaelis and Michael Keyhani. Based on years of experience in the field of telecommunications they managed to develop detailed custom solutions for several manufacturers. In addition to this they developed custom "plug & play" solutions for special areas of telecommunication. Meanwhile the range of products also includes PABX systems, offering interesting applications to a lot of customers.

Next to product development, training and consultation are important parts in the field of activity. A further service offered in-house is of course the production of small series and prototypes. In doing so, quality managment as of ISO 9001 is realized and consequently used in all departments. The products are tested and approved by independent certification institutes. A thorough examination of all devices and careful testing prior to delivery are compulsory.

Products ACD-1 ALCR Cord tester ILC-2 IPT Online Taxi PT PTI PT-Repeater TNT, ENT, 2 B 1 Q-Distance Trans. Nova USP USS

References Alcatel ascom Bosch Telecom De. Te. We Deutsche Telekom DOK Systeme elmeg Ericsson Hagenuk microcom Net. Cologne Nortel Dasa Philips Kommunikations Industries Post und Telekom Austria Siemens Wandel & Goltermann

Transnova Call-Back Function 11. 07. 2003

GSM to GSM Call-Back • The Mobile User wants to make a call to any other destination (international, local or mobile).

User dials the number of the Call-Back Sim in TMG Requested Number

• The TMG recognises the information via the CLIP, and after checking the whitelist for authorisation, Budget etc. The TMG immediately terminates the incoming call of the user and calls the calling user back, this can be set whether from the same sim or another sim dependant on system TMGS 20. Requested Number

The caller then receives the message to dial the required number, by either a voice message or tone, the callback can also be configured to react immediately or after a set time. A priority list allows the setup of different priorities for the user or user group allowed to make outgoing calls. Requested Number

User dials the requested number. Requested Number

TMG dials the requested number by using its built in LCR and makes the best value connection between both parties, It then records the both side call details for the CDR. Requested Number

Established call made.

Fixed Network Call-Back • The fixed network user wants to make a call to an international number. • This can be set in a priority list, who can dial International, national or internally. This feature is very useful for corporations with offices within different international locations.

Requested Number

User calls the requested number. Requested Number

The TMG immediately calls the far end located Trans. Nova switch which will start the call back procedure immediately. Requested Number

ISDN or Int. network TMG establishes a call with the distant end Switch, through the ISDN or International Network. Requested Number

The Existing users call is held open with the original far end alert, busy tone or a special dial tone. ISDN The Requested number is sent. Requested Number

Trans. Nova switch, dials requested number. This connection is on hold during the whole procedure. ISDN The call back will be established as soon as the alert signal is received from the distant end of the requested number. Requested Number

Note: The Same E 1 of the Trans. Nova Switch can be used for all calls in each direction. ISDN Requested Number

New Connection ISDN Old Connection Cut Requested Number

Call Established Requested Number

Trans. Nova switch Records all call details for CDR‘S Call Established Requested Number

Kakosch International and Asterius net works Gmb. H

Kakosch International Intercultural Training and Management The cognitive psychology has transfered the idea of the computer to the brain and enhanced the understanding of the human brain Kakosch International transfers the technical communication layers to the human communication and enhances the understanding of intercultural communication

Intercultural Training OSI (Open Systems Interconnection) – Modell Application Layer - Language Representation Layer - Mental / Ethnological Programs Session Layer - Personal Relationship / Transport Layer - Verbal / Non Verbal Communication Negotiation Layer - Cultural Specific Communication and Problem Solving Mental Programs Protection Layer - Personal Security Program Transmission Layer - Personal Perception Filter

Intercultural Training Most people do not know about the lower communication layers. They simply use them. This approach is abroad only sometimes successful.

Intercultral Training Most important interaction pattern is the conflict. The conflict situation gives deep insights into specific patterns

Kakosch International Consultation for the introduction of the new generation of Public Mobile Radio System

Kakosch International Thank you for your attention ! Kakosch International Mag. rer. oec. , Dipl. -Ing. Hanno Kakosch Stubertal 60 45149 Essen Germany 0049 -(0)173 -3827099 0049 -(0)201 -4386765 Hanno. Kakosch@t-online. de