Just In Time Training Flu Clinics 20092010 Region

Just In Time Training Flu Clinics 2009/2010 Region 1 Medical Reserve Corps of Western Massachusetts

Welcome n n n Has everyone signed in? Please remember to sign out when done Note the emergency exits Please place all phones on mute Identification-badging protocols Please do not talk to the press without permission Location of break areas and restrooms

Our Goal To build healthy, resilient, prepared communities n Preventing the spread of H 1 N 1 flu n Safely vaccinating as many people as we can n Educating ourselves and the public about flu prevention and care n Supporting the MRC and Public Health

Flu Basics Seasonal Flu and H 1 N 1 Flu § What is the flu? § How does it spread? § When does it occur? § Symptoms § Prevention

Flu Basics H 1 N 1 § What is H 1 N 1? § Symptoms § Vaccine priority groups § High risks groups

What is flu? A disease of the body’s breathing system, including the nose, mouth, windpipe and lungs, caused by a virus. 9

H 1 N 1 Flu Symptoms n n n Sudden fever Dry cough Sore throat Headache, body aches Fatigue Diarrhea, vomiting, and shortness of breath possible 11

Flu Prevention n n Vaccination Hand washing Cough etiquette “Social distancing” 12

Initial Priority Groups n Pregnant women n Children 6 months - 18 yrs n Household contacts of infants < 6 months n Healthcare and emergency services personnel n 25 - 64 yrs at high risk of complications from flu 14

Second/Third Tier Priority Groups n 19 - 64 yrs at high risk of complications from flu – Lung , heart, kidney, blood, metabolic, neurological conditions n – n Eg asthma, diabetes Immuno-suppressed After these groups vaccinate everyone < 65 15

Clinic Jobs n Greeters n Logistics n Registration n Behavioral health n Flow maintenance n Record keeping n Screeners n Security n Vaccinators

Personal and Family Protection n Personal emergency plans and Go Kit n Workforce protection protocols – proper training, equipment and procedures n Personal protective equipment (PPE) n Healthy habits n Life safety protocols – protect yourself first, then other responders, victims, infrastructure and then the environment

Incident Command System (ICS) n. Incident n. Commander n n. Public Information n. Safety Officer n. Liaison n. Operations Officer n. Planning n. Logistics n. Finance/ n. Administration

Stress Management Stress is a normal reaction to an abnormal situation…it happens to responders as well as victims You come first! Protect yourself… n take breaks n eat well n exercise n beware of your stress level n do not self-medicate

Psychological First Aid Behavioral Health n n n n Be calm, considerate and compassionate It’s the little things… Don’t presume to know Acknowledge problems Provide constructive action ideas Be aware that we all react differently to a crisis Learn about and respect cultural diversity

Next Steps n Assignments and Job Action Sheets n Current operational period – shift beginning/end n Sign-in and out procedures n Incident Commander n Check in with your Team Leader/Supervisor n Respect your personal limitations

Courtesy Counts! n Responding to conflict and stressful times requires extra patience, courtesy and kindness n If you are faced with a difficult situation consult your supervisor n Respect the privacy of everyone at a clinic and don't discuss personal information unless authorized