Juniper Avaya Enabling Intelligent Communications for Enterprises January

Agenda § Introduction § The Avaya/Juniper Partnership § Delivering Value to Enterprises § Deploying the Solutions Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 2

Juniper Networks—Corporate Facts § Incorporated 1996 § Does business in over 70 countries § 4, 600 employees (Major Development in US, India & China) Who We Are: § Top 25 SP and 90% of the Fortune 100 rely on Juniper § Market share: Top 3 in all key markets § Gartner Magic Quadrant Leaders: SSL VPN, Firewall, IDP, IPSec VPN § 9000+ partners worldwide § More than 20, 000 customers worldwide Market Execution Financials § § $2. 3+ billion, strong cash position Fortune 1000 company Member of S&P 500 $595 M in Q 4, 2006 Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential APAC Americas EMEA www. juniper. net 3

Proven, Best-in-Class Innovation Customer Services Pro Services Education Services Policy, Control & Visibility IC UAC Routing Application Security/VPN Secure WAN Access Optimization Front End SSG AAA NMS OAC Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 4

Agenda § Introduction § The Avaya/Juniper Partnership § Delivering Value to Enterprises § Deploying the Solutions Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 5

Avaya and Juniper Advantage True best-in-class partnership Old world Buy what you are told to & pay monopoly rent Single vendor Closed Proprietary Copyright © 2007 Juniper Networks, Inc. § Open standards based (no vendor lock in) New world § Future proof network providing cost savings and efficiency Leverage what you have Best-in-class & partnering Open Standards-based Proprietary and Confidential § High performance, reliability, and secure IP Telephony solutions across multi-vendor networks § Feature rich IP Telephony solutions addressing needs of offices of all sizes § Ease of migration to IP Telephony at customers own path or pace § Single source for service and support eases customer experience www. juniper. net 6

Delivering on the Avaya / Juniper Alliance End-to-end Intelligent Communications solutions Alliance Objectives • Single point of accountability • Future proof, open standards • Reliable, secure, high performance • Evolution at customers’ path, pace & choice Example joint customers: FIFA WORLD CUP Results to date § Global reseller & joint marketing agreement § Globally available solutions • • Distributed IP Telephony Secure IP Telephony Virtual Contact Center Enterprise Mobility § Avaya Global Services expertise and offers § Voice-aware joint development “The branch office market opportunity is tremendous, and the Avaya and Juniper joint solution is a perfect fit for this space. We look forward to offering a single source to our enterprise customers for a branch office router that combines best-in-class networking and security with best-in-class IP telephony, ” Mike Taylor, CTO, SPS Avaya+Juniper Business. Partner Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 7

Agenda § Introduction § The Avaya/Juniper Partnership § Delivering Value to Enterprises § Deploying the Solutions Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 8

Emergence of the Real-Time Enterprise Demands on the Business Demands on IT § Agility to respond to planned and unforeseen events § Defending against constant threat environment • Speed, adaptability, extensibility critical § Flexibility to control and manage costs • Leverage investments § Extension of business processes • To partners and others • To mobile and nomadic employees Copyright © 2007 Juniper Networks, Inc. § Preserving business continuity § Accessibility without risk to business § Visibility to support compliance auditing, management etc. § Sharing and loosely coupling intelligence between applications, profile of users and infrastructure Proprietary and Confidential www. juniper. net 9

Importance of Branches to Real-time Enterprise A renewed focus for business § Over 80% of employees now located outside HQ • Mission critical, customer facing, revenue generating • Agility, flexibility, optimizing M&A, SOA initiatives • Regulatory compliance, partner access, outsourcing § Increased Productivity • Making remote employees = HQ employees § Cost Reduction • Centralized vs. distributed applications and management • Data center consolidation, network and device consolidation • Real estate savings, leveraging broadband § Business Continuity • Security, performance, redundancy • Responding to emergencies, relocating business Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 10

Status Quo Networking Is Not Good Enough Need More for Real Time Applications Juniper’s Value: Greater opportunity with lower risk § Economics dictating a converged IP infrastructure for key applications § Redefining the trusted network • Remote employees and teleworkers need access to corporate network • 30% of traffic consists of worms, unofficial file sharing and peer-to-peer traffic – less bandwidth for Vo. IP § Best effort networking is not sufficient for voice and video Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential Status Quo Opportunity § Networks are laboring under extraneous traffic loads Risk www. juniper. net 11

Enterprise Obstacles to Convergence N = 237 Source: META Group, 2004 Copyright © 2007

Juniper Solves Vo. IP Challenges § Inside the network • Vo. IP Quality of Service • Vo. IP network security – data and signaling • Policy based access control § At the network edge • Ensure VOIP quality and security • High Performance, purpose built devices • Voice-enabled firewalls and routers § Extended Vo. IP Capabilities • SSL VPNs for Vo. IP • Application Layer Gateways Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 13

Agenda § Introduction § The Avaya/Juniper Partnership § Delivering Value to Enterprises § Deploying the Solutions Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 14

Juniper Networks Enables Intelligent Enterprise Communications with Avaya Main Office Provides call control Voice Gateway Branch Office (or Disaster Recovery Site Connectivity to PSTN, transcoding, etc. Voice Gateway PSTN Media Servers Digital/Analog Phones LAN Firewalls Dynamic IPSec VPN with sub-second Digital/Analog Phones failover. Supports SIP, H. 323 ALG. Intrusion Detection. SSL VPN and Prevention Provides dynamic Protects against delivery SIPof Zero based attacks, Config Client for worms, data-based secure softphone SSL VPN attacks. support IP Phones LAN Internet WAN Optimization Application Servers (DHCP/FTP etc. ) WAN Optimization Copyright © 2007 Juniper Networks, Inc. IP Phones Routers MPLS support – Qo. S via traffic WAN Optimization engineering Compression, Acceleration and Qo. S controls 2 x-20+x performance improvement Proprietary and Confidential www. juniper. net 15

Vo. IP Security Mitigation IP PBX Do. S or Hacking Attacks Back door to corporate network H. 323 and SIP ALGs dynamically open and close FW ports to keep network secure SSG Combination of ALGs, firewall and zone capabilities keep data network secure Voice call intercept Encrypt Vo. IP connections with site-tosite VPN (DES, 3 DES, AES) to prevent eavesdropping All LAN segments have voice access Zones enable separation of Vo. IP network elements to ensure appropriate policies are applied Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 16

SSL VPN for Softphone Deployment Network Connect Client X ce High Performan e Transport Mod ility High Availab ode Transport M DYNAMIC DUAL TRANSPORT NETWORK ACCESS Ø Adaptive, Dual Transport Mode § Initially attempts to set up high performance, IPSec-like transport § If unsupported by network (ESP blocked at FW), seamlessly fails over to native SSL transport. SSL is allowed through almost all FW’s Ø Cross Platform Dynamic Download (no need to pre-install a client) Ø Logging, Auditing and Diagnostics Ø Endpoint Assessment & Containment Integration with Host Checker and Cache Cleaner applications Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 17

What’s New: Intelligent Branch Communications Simplicity, Security, Choice § Avaya IG 550 Media Gateway • Software/hardware embedded in new J-Series routers • Targeted at branches up to 100 users • Extending central Communication Manager features § One-box branch voice-gateway/routing/security • High sustained network performance with applications • Integrated security for voice and data “at the edge” • Easy to deploy and manage, competitive TCO • Multi-level business continuity options • Complementary choice with other Avaya/Juniper products PSTN IP WAN § One channel, one team – best-in-class solution • Full solution sold through joint Business. Partners & Avaya • Avaya Global Services; Juniper sales/channel support • All new J-Series customers are “Avaya voice ready” Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 18

Customer Choice: Flexible Deployment Options Headquarters Communication Manager Avaya Media Gateway (G 250, G 350, G 700) PSTN Digital, Analog Phones & Faxes IP WAN Po. E Switch PCs J-Series Router IP Phones Integrated Branch Office Discrete Branch Office § § § Existing Avaya branch installations Branches with >100 users Mix of IP, Analog & Digital phones Separate routing and/or security device Centralized or LSP or local call processing Copyright © 2007 Juniper Networks, Inc. PCs J-Series Router & Avaya IG 550 § § § Greenfield/refresh branch Small branches with 2 -100 users Mix of IP and Analog phones Integrated routing, security & voice Centralized call processing & apps Integrated installation Proprietary and Confidential www. juniper. net 19

Small/Medium Integrated Branch Office Network Routing MPLS support – Qo. S via traffic engineering Branch Office IP Phone Telephony Best in Class telephony features/functions with branch survivability PSTN LAN Firewalls Dynamic IPSec VPN with sub-second failover IP Phone Integrated Management Installation, Configuration, Upgrades, Monitoring Internet Analog Phones Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 20

Introducing the new J Series platforms • High Performance with Services Minimal performance impact when services enabled (Firewall, NAT, IPSec, etc. ) J 4350 J 6350 • Extensive Connectivity -Four on-board Gig. E ports on J 4350 and J 6350 -Expandable WAN and LAN interfaces via modules (including Gig. E) • Best Price to Performance 30% lower price than similar products and more than 2 x to 3 x faster with services • Avaya Voice Ready (IG 550) Support for Avaya gateway and telephony interface modules (Q 1 2007) • Telephony Interface Modules (TIM) Analog, T 1/E 1 and ISDN options Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 21

Avaya IG 550 Integrated Media Gateway § Telephony Gateway Module (TGM) • • Targets 2 to 100 users Local survivability, PSTN connectivity H. 248 GW, same feature set as G 350 Modular DSP and memory TGM § Rich feature set • Access to central Communication Manager and other communications applications • Complementary with other Avaya gateways • Security: full media encryption • Call Center agents supported • 6 -party meet-me conferencing • Local music-on-hold & voice announcements Any slot H. 248 Gateway Trunk/Line Card TIMs H. 248 Telephony Gateway Module 2 analog trunks and 2 analog stations Modular DSP, memory expansion § Telephony Interface Modules (TIM) • Analog, T 1/E 1, PRI and BRI options § Simplified Management • Joint Installation Tool, HP Open. View support • Centralized Avaya Integrated Management Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential Choice of Telephony Interface Modules Analog: 4 trunks, 4 stations T 1/E 1 or PRI trunks 4 BRI trunks www. juniper. net 22

Intelligent Branch Communications Simplicity, Security, Choice § Increasing Branch Productivity • Extending Communication Manager and other applications • Best-of-breed branch solution choices § Lowering Costs, Simplifying Operations • Single point-of-accountability for global sales and service • Consolidation, streamlined installation, management consistency § High Performance, Availability, Scalability, Security • Sustained application performance, voice survivability Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 23

Thank You! Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net

Other Deployment Examples Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper.

Private WAN Network for Voice Customer Problem: • Experience heavy call volumes between 2 or more locations • Looking to reduce costs by implementing Vo. IP • Do not want to run calls on existing data network • Concerned about network performance and security • Set up a separate data network to carry Vo. IP traffic • Combination of J-series and Mseries routers our solution Copyright © 2007 Juniper Networks, Inc. • c. RTP for compressing voice traffic on the data network Proprietary and Confidential www. juniper. net 26

Separate Voice / Data Network Office 2 Corporate LAN Office 1 Cisco router Corporate LAN T 1 router SP T 1 s Avaya Communication Manager T 1 s SP router Avaya Communication Manager Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 27

Extended Enterprise Example Customer Problem: • Need a robust Disaster Recovery solution that provides all employees with Network Connectivity and Telephone access • Implement Avaya’s IP Telephony system and provide IPSoftphone access to all employees • Provide SSL/VPN Clientless Access to all employees our solution Copyright © 2007 Juniper Networks, Inc. Proprietary and Confidential www. juniper. net 28

IPSoftphone & SSL VPN for Business Continuity PSTN Mobile worker 1 Mobile worker 2 Corporate Office Teleworker 1 Teleworker 2 w IPSoftphone VPN SSL w IPSoftphone SS Avaya Communication Manager Copyright © 2007 Juniper Networks, Inc. Corporate LAN Proprietary and Confidential LV PN www. juniper. net 29

Built-in: Extensive Network Vo. IP Support Remote Access Security SSL VPN IPSec VPN Firewall/IDP Intranet Controller § Low latency, low jitter, highly available packet transport § Support for Avaya IP Softphone and IP Agent § Sub-second stateful failover for IPSec VPN § SSL VPN Clientless access for remote workers and agents § Firewall-friendly SSL transport § Dual-mode transport supports both SSL and IPSec for latency -sensitive configurations Copyright © 2007 Juniper Networks, Inc. Available Today § Avaya H. 323 ALG in Firewall § IP telephony-aware and NATaware high performance firewall appliances simplify IP telephony and boost security § Infranet Controller enforces security policy on LAN § IDP gives SIP and H. 323 protection for Vo. IP servers and clients to guard against worms, Trojans, malware, etc. § Policy-based virtualization of Vo. IP servers and clients § Protect Vo. IP Do. S at the edge via IDP/SDX integration Routing M-series J-series § Superior small-packet Qo. S performance for Vo. IP § Improves bandwidth utilization and Vo. IP performance via c. RTP packet compression § Minimizes latency, jitter, and packet loss to ensure voice and data performance § Protects/expedites Vo. IP traffic to achieve voicegrade Qo. S (MPLS support) § Enhanced reliability (graceful restart, hotswappable cards, etc. ) § Remote serviceability and maintenance with JUNOS Proprietary and Confidential Acceleration WX WAN Acceleration DX Application Acceleration § Increases server capacity by 3 -4 x and reduces server costs by up to 80% § Cuts Web page download times in half § Increases existing bandwidth capacity § Improves performance of data components of other telephony applications (messaging, contact center, etc. ) § Deploy incrementally § Ensure minimal latency (~2 ms) www. juniper. net 30