Jordans ICT Industry ICT Association of Jordan intj

Jordan’s ICT Industry ICT Association of Jordan – int@j October 2011

int@j Background § Driven by His Majesty’s vision for a strong private ICT Sector § Established in 2000 as the ICT industry-support association under the REACH Initiative § Lead the implementation of the REACH Initiative (2000 -2006) and the National ICT Strategy (2007 -2011) in partnership with Mo. ICT • Includes 200 companies in IT, Telecom, Outsourcing, Internet and Mobile businesses, membership is open for all ICT companies • int@j focuses on advocacy, promotion and marketing, capacity building, research and publications.

Sector Vision Jordan to become a major regional ICT leader and an internationally recognized exporter of ICT products & services, capitalizing on its core human capital advantage

Jordan’s ICT Sector § Started back in 1999 (REACH Initiative) and followed with the National ICT Strategy for a strong industry (2007 -2011) • Fastest growing sector in Jordan's economy (Avg. 25% growth) • More than 84, 000 jobs in total (direct/induced) • Contribution of 14% to GDP (10% direct, 4% indirect) • On the ground international companies (Cisco, Microsoft, Oracle, HP, Yahoo, Intel, Motorola, Ericsson)

ICT Sector Landscape • With more than 400 companies in Telecom, IT, Online and Mobile Content, Outsourcing, and Games Development $2 b $1. 2 b $732 m $530 m $12 m $202 m IT Export Revenue $48 m IT Domestic Revenue $500 m $560 m $60 m IT Total Revenue Telecom Revenue ICT Total Revenue 2000 2010 Source: Telecom: Arab Advisors Group IT: int@j Industry Classification and Statistics 2009

Contribution to Jordanian Economy 17. 70% 14. 30% 14. 10% 10. 60% 3. 28% 4. 30% 4. 50% 1. 23% Manufacturing Tourism Construction GDP Contribution ICTDirect Employment 2. 30% 2. 80% Agriculture Source: Manufacturing, Construction, and Agriculture GDP and Employment: Department of Statistics ICT: int@j Industry Classification and Statistics 2009 Tourism: Ministry of Tourism

ICT Sector Exports • Exporting to more than 45 countries • Major Export Markets – Saudi Arabia $70 m (34%) – Iraq $28 m (13%) – UAE $27 m (13%) – USA $13 m (7%) – Oman $10 m (5%) § Regional Opportunities – Saudi Arabia (Annual $4 b total IT spending) 50% of GCC Spending – UAE (Over $1 b IT spending Annually) – Kuwait (Over $700 mn IT spending Annually) – Qatar (Over $400 mn IT spending Annually)

ICT Impact on Jordan Overall Economy • • ICT Impact on Employment is 84, 000 Jobs ICT Impact on GDP is 14. 1% GDP Contribution from ICT in other sectors: 4. 6% Source: 2009/2010 ICT Economic Impact Assessment - Mo. ICT

Segments and Sample Companies

Sector Segments Telecom IT Infrastructure IT – Software Online and Mobile Outsourcing Games • Operators • ISPs/ASPs • Hardware • Networking • Enterprise Solutions • Emerging Applications • Content • Applications • IT Outsourcing • Business Process Outsourcing • Knowledge Process Outsourcing • Online and Mobile • Console

Sample Companies § § § § Banking: Payment: Insurance: Telecom: Gov: HR: ERP: CRM: Mobile: Web: Online: Games: Animation: Outsourcing: CCS, Progress Soft, Manaf. Soft, East. Nets, Focus Solutions STS, Gate 2 Play, Jabbar, Access 2 Arabia Eskadenia, Techno. Sys, Key. Soft, Nat. Health Globitel, Eskadenia Estarta, Savvytek, Optimiza, SSS Process Mena. ITech, ISS, Glotech Sermon, Savvytek, Intracom UBA, Eskadenia Info 2 Cell, MIT, Bee. Cell, Access 2 Arabia, PACT, Spring Field Dot. Jo, Primus, ITP, Imagine D 1 G, Jeeran, Maktoob, Akhtaboot, Souq Quirkat, Maysalward, Wizards, Taktek, Aranim Rubicon, Kharabeesh Aspire, Extensya, Crys. Tel. Call, Primus, Key. Soft, 4 th Dimension

Opportunities

Opportunities E-Learning: § Jordan Education Initiative § ICT as a tool in education reform § Local firms delivering world-class products – ITG - Edu. Wave Platform, World Summit Award Winner – Rubicon, Math Curricula with Cisco – And other companies § Model to be replicated

Opportunities E-Health: § Electronic Health Solutions Royal Initiative § Based on Vist. A with pilot in 3 Public Hospitals § Model to build on and replicate in other countries § Opportunity to build health applications (Cloud, Mobile, Infrastructure)

Opportunities Telecommunications: § Liberalized Telecom Sector – Liberalized mobile telephone subsector – Liberalized fixed line subsector § Independent regulator – TRC § Licensed Wi. MAX & 3 G Infrastructure § More than 6 million mobile phone subscribers

Opportunities Business Process Outsourcing: § 9 th globally in AT. Kearny Global Services Location Index (2009) § Availability of necessary ingredients – Manpower and human talent – The “right” Arabic and English dialect – An alternative destination – The right telecom infrastructure – The investment climate – The political and economic stability

Online/Mobile Content and Gaming § 1% Arabic content in the world – Jordan is the largest contributor § Neutral Arabic speaking community § Mobile: – Applications, Games, and Content • Multiplatform applications, content, and games (including i. Phone and Blackberry) § Online – Applications and Gaming Solutions (example online payment) – Communities (example web forums, football sites) – Media and Content (example Online Newspapers, social media, and directories)

Thank You