Jobs In Tourism Part 4 presented by Milina

Jobs In Tourism- Part 4 presented by Milina Kosanovic

Advantages • • • If you work in travel and tourism industry some of the advantages may be: networking opportunities and meeting new people from all around the world travelling a lot discounts on hotel stays or flights or complimentary stays flexible work hours safe and clean working environment

Disadvantages However there also disadvantages: • Many jobs in tourism are seasonal or low-paid • Your salary may be commission-based • You may have to work night shifts • If you work as a tour guide you may be a freelancer and work may not be available all year round • You may need to deal with unpleasant and difficult clients • sometimes the work can be physically demanding and you may have to stand or walk for hours

• People who work in tourism often get additional perks. • A perk is a benefit you get along with your job, e. g. the use of a company car or mobile phone. • A complimentary stay is also a perk. It means that you can stay in a hotel free of charge.

Applying for a job • Available jobs are often advertised on the internet or in newspapers. Job ads may be detailed or very short. Usually they contain the description of the position. • A job ad is also called a job posting.

Applying for a job • Candidates are expected to send their CV and covering (motivational) letter. • After a candidate is short-listed they are invited to a job interview.

How to write a CV • A CV (Am. E: a resumé) is a document that represents your career biography. It should be around one page long.

How to write a CV • Basic info (name, date of birth, address, e-mail address, phone number) • Maria Curry 25 January 2000 120 Vyse Street Birmingham B 18 6 NF England T: 0044 121 638 0026 E: maria. curry@gmail. com

How to write a CV • Personal profile/personal statement/summary (one sentence that sums up your qualifications, skills and motivation in career development) • A fun, charming, outgoing and super-polished receptionist who ensures that every visitor, guest or client receives VIP treatment no matter who they are.

• Qualifications/ education (list your qualifications in reverse chronological order, so that the last is listed first) • Business Administration and Management • London University • 2018 -Present • A-levels: Business Studies, English Language, Accounting • Hammersmith Academy, London, UK • September 2014–June 2018

• Work experience (in reverse chronological order) Receptionist The Bridge Hotel, Southwark, London June 2018—Present Provided excellent customer service by answering and directing all incoming calls, reducing call waiting time by 20%. • Performed a variety of general admin tasks including handling cash and credit payments. • • Medical Receptionist Grant Street Surgery, Lambeth, London September 2014—June 2018 Scheduled appointments managed the calendars of four GPs at a busy high street practice. • Maintained a hygienic and tidy reception area. • •

• Skills (language skills, computer skills, driving license) • Multi-line phone systems: extensive knowledge of call handling software, PBX and hybrid systems. • IT skills (Microsoft Office: Word, Power Point, Excel) • Languages: • English (mother tongue) • French (fluent)

• Referees (e-mails of credible people who can confirm your qualities, such as your teachers or previous employers) • Marco Green, manager at The Bridge Hotel, Southwark, London e-mail: m. green@bridgehotel. com

Writing Task • Compose your CV in English.