Job Readiness ApplicationResumeInterview AGENDA Applications Understanding the application

Job Readiness Application-Resume-Interview

AGENDA � � � Applications Understanding the application Application standards Do’s & Don’ts …………………… 15 ………………… 10 ………………… 11 Resumes Understanding the resume Resume standards Do’s & Don’ts . …………………. 22 ……………………. 21 …. …………………. 25 Interviews Understanding the interview Interview standards Do’s & Don’ts . …………………. 19 ……………………. 23 …………………… 26

Understanding the Application What is an application? Screening tool & Legal Document

Application Activity #1 (1 -min. time limit) Ready – Set - Go

RESEARCH-RESEARCH “The more you know” �The Restaurant industry �The Restaurants- you would like to work for �menu

Wage �www. dol. gov & www. onetonline. org �Not the most glamorous paycheck. Ø Federal minimum wage = $7. 25 hr Ø Dishwasher- Average = $8. 88 hr Ø Prep- Average = $9. 28 hr Ø Line cook- Average = $10. 59 hr Ø Arizona minimum wage = $7. 90 hr Ø Dishwasher- Average = $8. 93 hr Ø Prep- Average = $9. 33 hr Ø Line cook- Average = $11. 01 hr Jan 2014

Hours & Availability Note: This is not a Monday-Friday job � Food industry is Mostly: Nights Long hours Weekends Holidays

Summer time Hours may dry-up & You May need to think about a second job

Preparedness 1. 2 – forms of ID: 2. State issued / Picture ID 3. Passport 4. Social Security Card * Hand out form

Preparedness Erasable Pen black Mistakes… Erases completely Ooooops! that… I didn’t mean to write

X � Gather Previous work history information START NOW! Ø Contact social Security: To get a detailed history of your employment, print and complete the Request For Social Security Earnings Information form. You may have to pay a fee. Mail the form to the address Ø Find Tax Returns previous w-2’s Ø Look-up www. the. Worknumber. com Follow the directions or call (1 -800 -367 -2884)

Preparedness �Master Application DON’T LOSE IT

Preparedness � Some applications are computer based start becoming familiar with the computer… * Must have EMail Ø Gmail (Google) Computer Classes �Goodwill http: //www. gcflearnfree. org/ Choose Technology computer basics

Application Standards Activity #2 (KSA’s) Personal Traits Transferable Skills Job Specific Skills

Application Standards �Fill out everything Øonline will have an * astricts ØJob description- explain more detail ØHard copy fill in the blanks with: Ø ‘N/A’ or a ‘line’ ØBe neat ØBe complete ØBepositive

Application Standards Spelling – Grammar – Punctuation

Application Standards Reasons for leaving Must be a positive Activity #3 *Handout* Green Flag words vs. vs Red Flag words

Ex-Felons �Don’t Lie �Don’t write “Will discuss” �Stick to the facts - own it - be accountable �don’t give details and explanations

Application Standards W. O. T. C= work opportunity tax credit program Ø Helps targeted workers move from economic dependency into self-sufficiency as they earn a steady income and become contributing taxpayers, while participating employers are able to reduce their income tax liability. Ø Veterans Ø TANF (short & Long term) Ø Snap Ø Voc rehab Ø Ex-felons Ø SSI

Application do’s & Don’ts *hand-out*

Understanding the Resume �What is the purpose of the resume? Ø to get an interview � Your resume is a marketing tool “advertisement” �Target your audience 1. 2. 3. Who? Relevant information Your commercial- What does your commercial look like? Think about commercials and what information they relay… Example: ESPN-Lifetime- Disney Channel…

Resume Standards “The Recipe” � Font Style: New Times or Arial � Font Size: 10 pt – 12 pt; Name should be 2 pts larger � Margins: Standard 1 inch � Standard copy paper � Chronological (Mostly) Combination (Sometimes) � Objective: Depends if new to the industry

Surviving the “ 10 second scan”

Sample resume Joe Somebody 3003 W. Thomas Rd. Phoenix , Arizona 000 -0000 E-mail: joesomebody@gmail. com SUMMARY OF QUALIFICATIONS Background encompasses direct experience in food prep with expertise in: - Kitchen Sanitation - Food Safety - Quantity Meal Preparation An excellent people-oriented team member with proven food safety skills. Well developed food utilization capabilities; able to minimize food cost associated with waste Knowledge of Kitchen Equipment PROFESSIONAL EXPERIENCE St. Mary’s Food Bank Alliance COMMUNITY KITCHEN Phoenix, Arizona Selected to participate in foodservice training program • Developed knife skills • Exposure to all aspects of kitchen operations Maintained all food and non-food storage areas including walk in and reach in coolers, walk in freezer, pantry, and paper room Provided on-site catering events Ensured quality control standards Completed Professional Cooking curriculum Properly received food supply and ensured product safety Assisted Chef Instructor with crew supervision and all aspects of production Collaborated with students and instructors to develop menus Learned proper cooking techniques for all Leading Sauces Experienced in all cooking methods COMMUNITY CONTRIBUTIONS Southwest Behavioral Health- Provided approximately 50 meals daily for Homeless Outreach Program EDUCATION St. Mary’s Food Bank Alliance- Community Kitchen TRAINING & CERTIFICATIONS Serv. Safe Maricopa County Food Handlers Card Adult CPR & First Aid Fire Safety Certification

Surviving the “ 10 second scan” �Use the first one-third (1/3) of your resume �Use “summary” or “highlights of qualifications” �Use bullet points SUMMARY OF QUALIFICATIONS Background encompasses direct experience in food prep with expertise in: - Kitchen Sanitation - Food Safety - Quantity Meal Preparation - An excellent people-oriented team member with proven food safety skills - Well developed food utilization capabilities - Knowledge of Kitchen Equipment

Interview Standards Research…Research

Interview Standards You’re now a sales person! �You’re selling a product Ø Product = You How? Ø Bragging & confidence Ø Knowing your KSA’s Ø Know your values Ø Know your benefits

Practice makes perfect… well almost Prepare – Practice & repeat… �Google Interview questions www. google. com Ø search “interview questions for _____” �www. bettertalking. com Ø register & follow prompts �Participate in mock interviews

Understanding the Interview Success of an Interview Appearance/Packaging Responsivness Experience Misc.

Entrance Introduction: Appearance/Packaging Things to remember Eye Contact Smile Handshake Use of interviewer’s name Power Opening Checklist: Resumes Driver’s License Black Pen(s) Social Security Card Reference list: Note Paper Letters of Recommendation Names, Job Titles, Addresses and phone numbers

Questions asked of you What is your greatest weakness ? ? ? Tell me about yourself ? ? ? why should I hire you ? ? ?

Questions you ask How would you describe an ideal candidate? What do you most enjoy about your work with this company? What is the best selling item on your menu? ** Omit questions related to money, benefits, time off, until after you receive a job offer Last Question: When will you be making your decision? How will I be notified? (May I call you? )

Closing Use employer’s name Thank him/her for their time Shake hands Assure them that you would be an asset and/or want very much to work There “I really believe I would be an asset to your organization. ”

Thanking employers e-mails vs. cards Up to you Do they work? Does not guarantee the job BUT it does help How long do I wait? Do it within 24 hrs

Activity #1: Shake-Off � Shake everyone’s hand � Vote on the best handshake � Shake-off http: //youtu. be/o. Rdx. UFDo. Qe 0

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Interview Do’s & Don’ts *hand -out*

Taking the ‘STAGE’ What is a stage? A working interview: Could be 2 -4 hrs of non-paid labor � A chance where You can prove yourself �This is to test your skills and see if you qualify � A way to see if you are the right fit �