Job Coaching Task Analysis Goal Outcome Task Step

Job Coaching

Task Analysis Goal Outcome Task Step Components Elements Standards Frequency Quality Quantity % of the time

Task Analysis Job Task Component Element Task Component Element

Restaurant Worker Table Buser Approach Table Pick up wash cloth Dishwasher Cashier Pots and Pan Scrubber Pick up trash Wipe table Push in Chairs Wipe table Catch crumbs Throw crumbs In trash Leave Hang up cloth

Understanding Different Behaviors

Response Correct Reinforcement Incorrect Prompt Primary Gesture Token Verbal Praise Model Physically Assist

Considerations in choosing and using training prompts • Always allow the worker the opportunity to independently complete a step before intervening with an instructional prompt • Interrupt errors with the least intrusive prompt possible before progressing to the next most intrusive prompt

• Choose a systematic prompting hierarchy that is individualized to the worker, the job, and the job environment • Choose prompts that are easily faded – know how to fade a prompt before you use it. • Choose prompts that are the least stigmatizing and the most natural.

SOFT • Show - how to do things slowly, one step at a time • Often - repeat what and how to do things • Friendly - help you want to receive is the kind to give • Timely – reminders of what to do next keep the job running smoothly

Be very clear about how you want the job done. Find out what the other person needs to get the job done. If there is a delay, ask what the problem is.

Natural Supports… What are they? • • • Coworkers Supervisor Checklists Visual Cues Family Others?