IWDS IWDS Basic Service Provider 4111 04192004 TOC2

IWDS – IWDS Basic Service Provider 4111 04/19/2004

TOC-2

Objectives l l l l Understand Terminology and System Overview Enter an Entity Create a Location and Contact Create a Relationship Search for a SIC Code Enter a Human Service and Service Provider Add Referrals for a Customer TOC-3

Table of Contents Chapter 1 l l l System Overview Objectives Architectural Overview for TRAC vs. IWDS Phase 2 Technical Specifications l Hardware Recommendations l Operating Systems l Web Browsers l Additional Software l Pop-Up Blocker l l l Internet Explorer Options Illinois Workforce Development System l Logon l Change Displayed Toolbars l Changed Toolbars l Staff Logon l Password Error l Staff Logon Response l Staff Menu l Change Password Summary TOC-4

Table of Contents Chapter 2 l l l l l Entity Location Contact Objectives Entity Type Description General Information Adding an Entity Locations Adding Contacts Add Second Location Using Existing Contact Adding a Second Contact l l Reviewing our Work with a Search l Search Entity l Search Location l Search Contact More on Searching Search Location Summary TOC-5

Table of Contents Chapter 3 l l l Service Episodes Objectives Service Episode Adding a Service Episode Results Summary TOC-6

Table of Contents Chapter 4 l l l l Relationship Processing Objectives Relationship Description General Information Adding a Relationship l Add Program l Confirm Program l Select Activities l List Programs/Activities l Add CIP Codes l Relationship Summary Relationship Status List Relationships General Information Review l l l Add Second Relationship l Add Program l Confirm Programs l Select Activities l Review Programs/Activities l Add CIP Codes l Relationship Summary Verifying Results Summary TOC-7

Table of Contents Chapter 5 l l l Human Services Providers and Referrals Objectives General Information Adding an Entity SIC Code Add Location and Human Services Selecting Human Services Add Contact Human Service Providers Provider Updates Referrals Consumer Search Summary TOC-8