Ivo Peka ELBACOM CZ i pekarelbacom com Agenda

Ivo Pekař ELBACOM CZ i. pekar@elbacom. com

Agenda ¢ Statistics & Customer Pains that Microsoft is focused on ¢ Introduction to DPM ¢ How DPM protects applications 2

Backup/Restore remains the single most costly IT administrative task. The cost of managing data protection and storage is 5 x - 7 x the cost of purchasing the hardware. More specifically, 74% of storage costs are for management and administration, with only 12% management and administration going to hardware. – Gartner 3

97% of all tape restores are single files – Strategic Research 85% of tape restores are for data less than 30 days – IDC 4

Tape Restores fail 41% - according to Yankee Group 66% - according to Strategic Research 70% - according to Promise Due to a variety of reasons, including unreadable tape, corrupted indexes, mechanical issues with tape changer, unable to locate tape, etc. 5

Customer Data Protection Pain Points Every office is backing itself up – with non-IT staff n n n “Distributed backups are painful” n WAN not feasible to sustain centralized backups Branch offices must back up themselves using non-technical staff and non-scalable and less mature equipment Corporate IT must remotely administer and monitor ###’s of independent branch backup jobs Shrinking Backup Window Recovery is unreliable and painful ¢ ¢ ¢ “Backups are hard. Recoveries are worse” ¢ Finding and recovering data from tapes is slow – hours to days Typical recovery takes hours or days 42% of companies had a failed recovery in past year Enterprise backups can fail due to the size of the data Costs are too high ¢ ¢ “ 70% of my backup costs are labor” ¢ Too many hours of labor spent on backup and recovery Too many tapes, hardware purchases Massive data growth increases costs All recoveries are done by IT administrators 6

What does DPM do? ¢ Agent on production servers capturing byte -level changes as they occur ¢ Near continuous (hourly) protection of files ¢ Multiple scheduled snapshots per day ¢ Easy IT or End-User restore – fast from disk 7

Solutions With DPM Disk to Disk … to Tape Active Directory Clients Active Directory l Scheduled auto-discovery job l Queries AD for new servers l Maintains ACL’s l Redirects shadow copies 8

Solutions With DPM Disk to Disk … to Tape Active Directory Clients File Servers Agents l Protects Win 2000, 2003, WSS 2003, SBS 2003 – including R 2 editions l Agents track / synchronize data from production servers to DPM l All agent communication initiated from DPM l Each protected volume has sync log (10% of volume size) l Agent overhead 3 -5% l Deployed via DPM UI 9

Solutions With DPM Disk to Disk … to Tape Active Directory Clients File Servers DPM Server l Windows Server 2003 or Storage Server l AD, SQL, Reporting Services l Lots of disks (1. 3 X) l Virtual Disk Service l Installed parallel to tape 10

Solutions With DPM Disk to Disk … to Tape Snapshots Active Directory Clients File Servers DPM Servers Snapshots l Snapshots created for quick recovery l Multiple, schedule driven point-in-time copies l User-friendly, wizard driven set up and restore 11

Solutions With DPM Disk to Disk … to Tape Snapshots Active Directory Clients File Servers DPM Servers Tape Library Customer Scenarios l Fast Restoration from Disk l End User Recovery (via DPM client) l IT Admin can restore entire servers, volumes, shares 12

DEMONSTRATION 1. File Server Protection 2. End User Restoration

DPM Walkthru Task : Configure Protection 14

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DPM Walkthru Task : End-User Restore from Windows Explorer 47

Original Files 48

Overwritten 49

Right-click on any file or directory 50

PVC Previous Versions Client is an applet that extends Windows Explorer and Office applications with this simple new tab. Available since Windows Server 2003 and VSS. Usually installed silently via Group Policy 51

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Open document 54

Keep the new one AND Restore the old one 55

Restore the old one 56

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WAN Support ¢ Easy bandwidth wizard ¢ On-the-wire Compression ¢ QOS usable ¢ IPsec capable Microsoft NDA only 59

Common Customer Characteristics DPM is a solution for customers of all sizes but the ideal customers are: Enterprises with lots of branch offices Many distributed branch office file servers Few or no dedicated IT staff in the branch Likely to currently use existing tape infrastructure High backup costs Medium-sized data centers 5 - 99 servers Significant backup window issues Frequent file recoveries from tape Few IT staff Familiarity with VSS and SCSF Have a Recovery Point Objective (RPO) of approximately one hour Have a faster Recovery Time Objective (RTO) than tape can provide 60

Implementation Scenarios Branch office data protection Backup process ¢ ¢ Clients ¢ New York DPM Server Benefits Corporate WAN ¢ Clients Chicago Headquarters ¢ ¢ Clients Agent deployed to branch office servers Agent captures data and replicates to DPM server in HQ DPM takes snapshots to enable recovery at multiple points in time Rapid & reliable recovery including end user recovery Less potential data loss Easy and efficient scheduling and management No trained staff needed in branch Reduce tape equipment requirements in the branch Los Angeles 61

Completing the D 2 D 2 T scenario Snapshots Active Directory File Servers Clients DPM Servers Tape Library Allows for restore of DPM server itself (system state, replicas) Enables restore of any file object on production servers from tape Provides ISV’s ability to control this process through their software applications Solutions available: Yosemite, Veritas, Comm. Vault, Windows Backup 62

DPM Protection Options DPM v 1 -SP 1 DPM v 2 Protect File Servers & Shares YES YES Protect Exchange YES YES KB 909644 Native DPM Protect SQL Server YES YES KB 910401 Native DPM Protect Share. Point YES YES KB 915181 Native DPM Protect System State Protect R 2 SIS Servers YES YES Tech. Net Native DPM YES YES QFE hotfix Protect x 64 Windows -- YES Protect Clusters -- YES ? ? ? What else ? ? ? -- -- ? ? ? Beta Q 2 -06 Beta H 2 -06 63

KB Support of DPM with Applications For any hot d. B Use native tools to back up to flat file (e. g. BKF) Protect the file with DPM 64

Top 10 Reasons To Deploy DPM ¢ Recover files in minutes instead of hours ¢ Eliminate the backup window of your production servers ¢ Shrink potential data loss down to 1 hour ¢ No more failed recoveries ¢ Get easy instant backup verification ¢ Enable end users to perform their own recoveries ¢ Setup and protect your file servers in minutes ¢ Advanced functionality at low cost ¢ Rich out-of-box reporting and monitoring functionality ¢ Remove tapes from branch offices and centralize backups at datacenter 65

Industry Partners Hardware Software 66

Resources/Tools for DPM ¢ Data Protection Manager -- Website www. microsoft. com/DPM ¢ Data Protection Manager -- Blog blogs. technet. com/DPM ¢ email dpm. INFO@microsoft. com – General DPM inquiries 67

What about R 2 and DFS? Doesn’t it do the same thing?

DPM & Windows Server 2003 R 2 for the branch office DPM = Backup & Restore (2000, 2003, and R 2) Centralized Backup of branch offices Disk-based backup of recent data (7 -30 days) prior to tape solution from ISV Fast restore from disk – by IT or End-User Separate purchased product DFS = Availability of Files (R 2 only) Near current redundant copy available Transparent redirection / failover to alternate copy Part of Windows Server 2003 R 2 69

DPM & Windows Server 2003 R 2 for the branch office DPM Data Protection Manager Agent on file server, captures “whatever application writes” (bytes or whole-file) in real-time - Even open files protected. Journals changes to file. Up to hourly transmits to DPM server Periodic snapshots End-User and IT restore Low CPU / Uses disk-journal DFS Replication & Namespaces Replicate (every 15 min) between copies of files RDC comparison algorithm actively compares changes within and between files to minimize bytes transferred over WAN Failover to alternate copy via DFS Namespaces Higher CPU for comparison logic 70

DPM & Windows Server 2003 R 2 for the branch office ¢ If client wants high availability/failover of branch office file servers, we recommend Windows Server 2003 R 2. ¢ For centralized backup and fast recovery of branch office files with multiple recovery points, we recommend DPM. ¢ For both high availability/failover and centralized backup capabilities, recommend both Windows Server 2003 R 2 and DPM. Key Differentiators DFS Replication in R 2 Data Protection Manager In Windows OS Application Primary Solution Availability of File Shares Centralized Backup & Fast Restore Platform Support Windows Server R 2 only Windows 2000, 2003 and R 2 Data Frequency Every 15 minutes Up to Hourly - plus past iterations Data Granularity Byte-level differences Whatever application writes (bytes or whole file) Delivery 71

Data Protection Manager for Embedded Systems Software Architecture (OS sold separately) SC Data Protection Manager 2006 Disk based backup and recovery software application OEM Proprietary Software Embedded Application 3 rd Party Applications Anti-virus, SNMP, etc… Windows Server 2003 R 2 for Embedded Systems OR Windows Storage Server 2003 R 2 Contains complete OS in support of OEM Solution. OEM Microsoft 3 rd Party Key takeaway: DPM is a near-continuous backup application that runs over either Windows Sever 2003 for Embedded Systems SKUs or certain Windows Storage Server 2003 SKUs. Licensable SKU: Microsoft® SC Data Protection Manager 2006 for Embedded Systems (3 DPML Version) Additional server agent licenses available