IT is About The Mission Randy Humphries Jr

IT is About The Mission Randy Humphries Jr. Chief Information Officer 1 NASA Glenn Research Center

Outline l What is IT l Deliver the Infrastructure l Enable the Mission l Enhance the Work Experience l Maintain Secure Useable Systems 2

What is IT l Today IT is the infrastructure upon which we work, develop and operate the missions – computers, SW, apps, networks, tablets, phones, handhelds, special test equipment, -- all form the basis from which the aerospace industry works – our coworkers use IT as the primary means of facilitating and communicating work l Understand the mission and how it gets accomplished and then Make IT and you work for the Mission. IT /IS exist only to support the Mission! 3

Deliver the Infrastructure l Computers l Software l Smart Devices l Collaboration Tools l Telephones l Networks l Databases & Websites Become connected to your mission partners 4

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Enable The Mission l Scientific and Engineering applications l Unique servers, computers and data sharing needs l Specialized Collaboration needs l Special Security considerations l Make the IT/IS specialist part of the project team Create Communications links to understand customer needs/experiences 11

Enhance The Work Experience l Hardware and Software that make work-life easier l Work Process Automation – process and procedures – Development of specialized applications that enhance or streamline mission work/execution l Grow with the devices – – – Smartphone's and handhelds Telework Video calling Virtualization Rapid process to evaluate and integrate new applications Co-Create work-enhancing IT Products and Services with you Partners 12

Secure Systems l The most secure thing we can do: – Keep our employees off the internet, prevent the infusion of outside drives and prevent data sharing l IT Security is an ‘operational’ discipline – Take responsibility for IT operations as well as IT Security – Assure secure systems without undue or unreasonable work impediments – Understand manage the risk l Ask – How will it affect workflow? – Will specialized science and engineering applications be affected? – Whose risk is this? Manage Risks through Collaboration 13

Summary l Fundamentally change our approach! l The Mission is the job! l An organization that is about enabling and supporting the mission through IT/IS l Become One NASA l They should know us and we should know them Connect, Communicate, Co-create & Collaborate 14