IT Infrastructure MGMT 661 Dannelly Night 2 Part

IT Infrastructure MGMT 661, Dannelly Night 2, Part 1 Chapters 3 and 5

What is "IT Infrastructure" • Computing Platforms • Data and Voice Telecom Networks • Application Software • Physical Facilities • IT Management • IT Policies • IT Education Services

IT's Impacts on Productivity • Easier for managers to oversee larger numbers of workers • IT can substitute for some labor ▫ Hardware is getting cheaper, while labor costs are increasing • Networks decrease transaction costs ▫ easier to outsource ▫ improved supply chain management • Flatter Organization Laudon section 3. 2

IT Flattens Organizations Why? Laudon Figure 3 -8

IT for Competitive Advantage • Product Differentiation • Market Niche • Customer Intimacy • Core Competency Enhancement ▫ via Internal information sharing • Easier to Create Synergies ▫ via External information sharing Laudon Chapter 3

IT Ecosystem Figure 5 -10

Standards Microsoft Windows v. The World http: //blog. consumerpla. net/2011/05/os-market-share-april-2011. html

• Mainframes • Minicomputers • PCs (microcomputers) • PCs + Networks Enterprise Computing Evolution of IT Laudon section 5. 1

Why the Evolution? 1. 2. 3. 4. Moore's Law Declining Communication Costs of Storage Standards

Storage Cost 1 GB in 1995 ($15, 000) and 1 GB Today

Future Infrastructure Trends v Cloud Computing § Software as a Service = subscription to a cloud-based application § Server Virtualization v Autonomic Computing § self repairing computers v more Grid Computing § supercomputers on the cheap Laudon section 5. 3

Exercise • Management Decision Problem #1 on Page 197 Univ of Pitt Med Center ▫ Is there a problem with their infrastructure? ▫ List factors to consider in deciding if a replacement is needed.