IT in the Swedish public sector Britta Johansson

IT in the Swedish public sector Britta Johansson britta. johansson@statskontoret. se

E-situation in Sweden · All governmet bodies have web sites. The vast majority have e-mail. · 80% of the population have access to the Internet from home, school or work. ”Home PC tax regulations” allow employers to let their staff rent PC: s and pay by a reduction of the gross income, thus avoiding taxation · 50% of the population have a mobile phone · 10 -15 Internet Service Providers with national coverage

Political issues · High speed access to the Internet for everyone in the nation - vast investments are required. A hot debate about what government investment or commercial interest. · 24 -hour electronic services from government · Security and privacy issues - Use Public Key Infrastructure for identification

Central Government Administration in the Citizens’ Service" (Government Bill 1997/98: 136)

Use of information technology · The Government considers that the central government administration, taking integrity and security aspects into account, should make use of the scope afforded by IT to: – simplify and improve the agencies’ contacts with the public and companies, – increase public supervision and control of the agencies’ activities, – enhance the effectiveness of collaboration between agencies, with the rest of the public sector, with EU institutions and with administrations in other countries.

IT infrastructure · In the Government’s estimation, the technical infrastructure for the central government administration’s communication with the public and companies should be based on the Internet. Within the framework of the Internet, the agencies should develop services that simplify contacts with and the interaction between citizens, companies and public administration.

· Moreover, central government agencies should use reliable means of transmitting documents and communications in open IT infrastructure. Information exchange between agencies necessitates joint security regulations and standardised solutions. Agencies whose activities are oriented primarily towards companies and the public should offer electronic services for self-service to supplement their traditional services.

Applications in the public sector · Labour market board has a big programme based on Internet services · Employer’s do-it-yourself: The virtual recruitment assistent, helps the employer sort among a vast number of applicants · Jobseeker’s do-it-yourself: Post CV in jobseeker’s bank. Search in the vacancy bank. Make contact · Jobseeker’s can use employment office PC: s with self service

New pension system · Part of the national pension system will allow part of the pension savings to be invested in funds by the individual’s own choice · Change of funds can be made on-line

Security and privacy · Electronic identification is of great importance · PKI technology · Electronic ID-cards - the standards are there, few applications.

SHS Internet Information Bus Company User Business System Adaption Server SHS Citizen Internet Adaption Server CA Directory SHS User Business System SHS Portal SHS Adaption Server User Business System

Government Customers Government Agencies Companies Citizens Government IT-production Tax Board MBS Applications MBS Tax Board MBS Applications VAT application VAT application Company tax Internet Company tax Internet SMS Employee tax Internet Employee taxtax Employee tax

SMS - Security • Transfer protected by encryption • Authentication Certificat e • Certifikation authority • Digital signature (CA) • Certificat policy • Name, civic number • Valid thru. . • Public key • X. 509 -certificate, supported by card or software • Signing of documents • End-to-end encryption • Audit trail by logging Private key

Label Data Format: XML Format: S/MIME Versionsinfo S/MIME-header From: Document information To: Certificate Data Product: Transaktionsid History log: Label To: RSV Data Income Product: Income statement Statement Data Appendix: K 10 Personal matters

Swedish government CA Telia Posten Industry Govm’nt CA: s issuing electronic id-card Contract with government CA On-line identification with id-card Statens certifikat Government CA New certifikat för government services