IT and HR OS 352 HRM Fisher Sept

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IT and HR OS 352 HRM Fisher Sept. 2, 2003

IT and HR OS 352 HRM Fisher Sept. 2, 2003

Agenda l l l SHRM information How is IT affecting HR? HR and ERP

Agenda l l l SHRM information How is IT affecting HR? HR and ERP systems – l SAP as an example How do we get people to use these systems?

Human Resource Information Systems (HRIS) l l l Capacity for data storage Linking together

Human Resource Information Systems (HRIS) l l l Capacity for data storage Linking together multiple systems (payroll, benefits, etc. ) Challenges – – – Implementation and upkeep Data integrity Using data effectively

Enterprise Resource Planning l l HRIS is often part of larger system, such as

Enterprise Resource Planning l l HRIS is often part of larger system, such as SAP, People. Soft, Lawson Links HR data to other critical data – – Production Financial

Self-service Modules l Manager self-service – l Employee self-service – l Manage info without

Self-service Modules l Manager self-service – l Employee self-service – l Manage info without going through HR staff person Employees access (and sometimes can update) HR information How does self-service change the HR professional’s job?

SAP in organizations l l Watch CBC video on SAP What are the potential

SAP in organizations l l Watch CBC video on SAP What are the potential – – l Advantages of using SAP? Disadvantages of using SAP? Is SAP a source of competitive advantage for the organizations that use it?

Challenges with integrating IT into organizations l Design of technology – – l Do

Challenges with integrating IT into organizations l Design of technology – – l Do we use vendor’s off-the-shelf solution? Do we customize our own solution? How do we get people to use the system? – – Training Change management

Electronic Monitoring l Performance – – l Email and internet use – – l

Electronic Monitoring l Performance – – l Email and internet use – – l Call centers (Time Warner, Verizon, Xerox, Amazon. com) Package delivery (UPS) Many employees have come to expect this benefit Presents risks to employers Law is still unclear on monitoring

Key learning points?

Key learning points?

For next class l l Read Noe Chapter 3 Will be talking about legal

For next class l l Read Noe Chapter 3 Will be talking about legal issues impacting the workplace – – Why are these laws necessary? Why do they not apply to very small organizations?