IST 421 Advanced Enterprise Integration Penn State Harrisburg

IST 421 Advanced Enterprise Integration Penn State Harrisburg Spring 2004

Introduction o Course Syllabus n cms. psu. edu (Angel) o Student Information

Knowledge & Skills for Integration • Project Management • Customer Relationship Management (CRM) • Change Management PROCESS • Work flow management • Process modeling • Process analysis • Process reengineering PEOPLE • Teamwork • Leadership • Oral & written communication • Problem solving TECHNOLOGY • Strategic analysis • Systems integration • XML technology

Framework for Enterprise Integration Requirements • Mission • Vision • Goals/Policy • Information • Database • Performance • Security • Integration Methodologies • Data Modeling • Process Modeling • Network Modeling • BPR • XML • CASE tools Analysis • Inputs/Outputs • Processes • Database • Interfaces • Systems • Network Design • Enterprise Architecture • Process Redesign • Systems Development/ Integration Implementation • Project Management • Change Management Current Status • Problems • Processes • Models • Database • Hardware • Software • Network • Legacy Systems Assessment • Metrics • Strengths • Weaknesses • Opportunities • Threats/Challenges

Enterprise Modeling

Business Functions o Name the main functional areas of operation in a business o Identify the kinds of data that each functional area needs o Identify the kinds of data that each functional area produces

Business Process o A business process is a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer.

o What’s the difference between a business function and a business process?