ISO Claim Search Reading the New Match Reports

® ISO Claim. Search � Reading the New Match Reports This demonstration runs automatically. To move forward, press the “Down Page” button, to go back, press the “Page Up” button on your computer keyboard.

Initiating claim information New – Summary of the Match Report by party New – Total number of match reasons for this party New – Key fraud indicators (15 available*) are from the initiating claim or Match Reports *See all 15 at the end of the New – Link to claim in the detailed Match Report New – Reasons for matches for this claim Report. One or more could appear on a Match Report

Matching claim information (claim level) New – SIU contact information (claim level)

Involved party information New – New information that is entered on the claim report on the party level

Top 15 Fraud Indicators One or more could appear on a Match Report 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Prior SIU involvement Prior salvage Professional discipline/sanctions Prior claims history 30 -day pre/post-policy inception/cancellation Invalid SSN Death Master File hit on SSN Vehicle identification number (VIN) failed edit Mail-drop address match Delayed reporting Appearance on NICB Forewarn notice Undocumented loss (no police/incident reports) For Workers Compensation Claims 13. Date of hire/termination/layoff to date of loss 14. Day of loss – Monday or Friday; day after a holiday 5 For Property Claims 15. Loss location different from insured address

Need More Information? Contact Customer Support For more information, please contact ISO Claim. Search at 1 -800 -888 -4476, option 2. Or send e-mail to njsupport@iso. com. 6