ISO 14001 General Awareness Training n ISO 14001

ISO 14001 General Awareness Training n ISO 14001 Environmental Management System Requirements n EMS Environmental Benefits

Environmental Management System (EMS) That part of the overall management system which includes: n organisational structure, n planning activities, n responsibilities, practices, n procedures, processes & resources – for developing, implementing, achieving, reviewing & maintaining the environmental policy

Recommended Stages to establish an EMS How to establish an EMS? Obtain Commitment • Appoint Management Representatives Understand the Current Environmental Position • Gap Analysis • Aspects Identification GET STARTED

EMS Elements according to ISO 14001 1. Environmental Policy Planning 17. Management review 2. Environmental aspects 3. Legal & other requirements 4. Objectives & targets 5. Environmental management programme(s) Implementation & operation Checking & corrective action 13. Monitoring & measurement 14. Non-conformance & corrective & preventive action 15. Records 16. Environmental management system audit 6. Structure & responsibility 7. Training, awareness & competence 8. Communication 9. Environmental management system documentation 10. Document control 11. Operational control 12. Emergency preparedness & response

Definition Environment surroundings in which an organisation operates including n air n water n land n natural resources n flora n fauna n humans and their interrelation

4. 1 General Requirement n establish & maintain an EMS according to ISO 14001 Requirements

4. 2 Definition Environmental Policy n Statement by the organisation of its intentions & principles in relation to its overall environmental performance which provides a framework for action & for the setting of its environmental objectives & targets

4. 2 Environmental Policy n n n appropriate to the nature, scale & environmental impacts of its activities continual improvement compliance with environmental legislation framework for objectives & targets documented publicly available (SEE EXAMPLE 1)

Definition Environmental aspects n element of an organisation's activities, products or services that can interact with the environment Environmental impacts n any change to the environment, whether adverse or beneficial, wholly or partially resulting from an organisation's activities, products or services

4. 3 Planning n n n 4. 3. 1 Environmental aspects establish & maintain procedures to identify the environmental aspects of its activities, products or services that it can control ensure that all aspects related to significant impacts are considered in setting its environmental objectives keep them up-to-date (SEE EXAMPLE 2)

Environmental Aspects Vs. Impacts

Environmental Aspects Vs. Impacts

Environmental Aspects Vs. Impacts

Definition A significant environmental aspect is an environmental aspect that has or can have a significant environmental impact…….

Environmental Aspects & Impacts Suppliers Company Activities Products Services Clients Environment A S P E C T S I M P A C T S

4. 3. 1 Environmental aspects Identify all Environmental Aspects & Impacts Evaluate for its Significance Criteria Minor Aspects Keeping Records Significant Aspect Operational Control Objectives & Target Setting (CONTROL) (IMPROVE)

4. 3 Planning n n 4. 3. 2 Legal & other requirements establish & maintain a procedure to identify & access to legal & other requirements to which the organisation subscribes applicable to the environmental aspects of its activities, products or services. (SEE EXAMPLE 3)

4. 3 Planning

Definition Objectives n Overall environmental goal arising from environmental policy Targets n n n Detailed performance requirement quantified where practicable set in order to achieve objectives

4. 3 Planning n n n 4. 3. 3 Objectives & Targets establish & maintain documented environmental objectives & targets at each function & level within the organisation consider the legal & other requirements, significant environmental aspects, technological options consistent with the environmental policy, including the commitment to prevention of pollution.

4. 3 Planning 4. 3. 4 Environmental management programme(s) establish & maintain programmes for achieving its objectives & target n include designation of responsibility at each relevant function & level n means & time-frame (SEE EXAMPLE 4)

4. 4 Implementation & operation n n 4. 4. 1 Structure & responsibility Roles, responsibility & authorities shall be defined, documented & communicated Provides resources essential to the implementation & control of the EMS – Specialised skills – technology – financial resources

4. 4 Implementation & operation n 4. 4. 1 Structure & responsibility Appoint management representatives who shall have defined roles, responsibilities & authority for : – ensure that EMS requirements are established, implemented & maintained according to ISO 14001 – reporting on the performance of the EMS to top management

4. 4 Implementation & operation 4. 4. 2 Training, awareness & competence n identify training needs n establish & maintain procedures to makes its staff: – aware of the importance of conformance with EMS requirement – sign. Environmental impacts of their work – their roles & responsibility n staff whose work may create sign. Environmental impact shall be competent & received appropriate training.

4. 4 Implementation & operation 4. 4. 3 Communication Establish & maintain procedures for: n internal communication n receiving, documenting & responding to relevant communication from external interested parties. n External communication on its sign. Environmental aspects & record its decision (SEE EXAMPLE 5)

4. 4 Implementation & operation n 4. 4. 4 Environmental management system documentation shall establish & maintain information in paper or electronic form – describe the core elements of the management system – provide direction to related documentation (SEE EXAMPLE 6 & 7)

4. 4 Implementation & operation 4. 4. 4 Environmental management system documentation Environmental Policy 1 2 3 4 Environmental Management Guide Hotel Environmental Procedures Operational Control Procedures Environmental Records

4. 4 Implementation & operation n 4. 4. 5 Document control establish & maintain procedures for controlling all documents • can be located • periodically reviewed & revise • current version are readily available at all location • obsolete documents are promptly removed

4. 4 Implementation & operation n 4. 4. 6 Operational control identify those activities that associated with significant environmental aspects & control them : – documented procedures – stipulating operating criteria in procedures – communicate relevant procedures & requirements to suppliers & contractors (SEE EXAMPLE 8)

4. 4 Implementation & operation n n 4. 4. 7 Emergency preparedness & response establish & maintain procedures for potential accidents & emergency situation preventing & mitigating environmental impacts – review – revise – test

4. 5 Checking & corrective action n n 4. 5. 1 Monitoring & measurement establish & maintain documented procedures to monitor & measure the activities with sign. Environmental impact recording of information to track – performance – operational controls – environmental objectives & targets – compliance with environmental legislation

4. 5 Checking & corrective action 4. 5. 2 Nonconformance & corrective & preventive action n handle & investigate nonconformance n take action to mitigate any impacts n initiate corrective & preventive action – record any changes in documented procedures (SEE EXAMPLE 9)

4. 5 Checking & corrective action n 4. 5. 3 Records establish & maintain procedures for identification, maintenance & disposition of environmental records. appropriate to the system & organisation demonstrate conformance to the EMS standard – training records – results of audits & reviews

4. 5 Checking & corrective action n 4. 5. 4 EMS audit shall have procedures for periodic EMS audits to determine if EMS: – conforms to planned arrangement – properly implemented & maintained n provide audit results to management

4. 5 Checking & corrective action n 4. 5. 4 EMS audit Audit programme shall be based on – potential environmental impact of activity – results of previous audits n Audit procedures cover: – audit scope, frequency & methodologies – responsibilities & requirements for conducting audits & reporting results

4. 5 Management Review n Management shall review the EMS to ensure its – continuing suitability – adequacy & effectiveness n Review shall be documented

4. 5 Management Review n Based on EMS audit results, changing circumstances & commitment to continual improvement. n Management review shall address – possible need for changes to policy, objectives & other elements of EMS

EMS Environmental Benefits n Fully-utilise resources & reduce utility cost – fully-utilise natural resources – reduce energy consumption n Creditability for loans & insurance – Hotel with lower environmental risks can obtain project financing more easily, at more favourable conditions, & insurance at lower cost.

EMS Environmental Benefits n Compliance to Environmental Legislation – manage environmental aspects effectively can reduce legal liability to prosecution n Prevent accidents – identify potential for & respond to accidents & emergency situation. – Preventing & mitigating the environmental impacts that may be associated with them – reduce loss or damage in case of accident

EMS Environmental Benefits n Meet guest expectation – As increase in public awareness on Environmental protection, guests who are environmental conscious will be more likely to choose & patronise the hotel with sound environmental performance. – EMS helps to heighten guest awareness of the hotel’s management skills & serve as a basis for quality service.

EMS Environmental Benefits n Enhance public image – Hotel can distinguish themselves from others by showing their guests that their products & services are provided in an environmental friendly manner. – A hotel who can exert sound environmental concern can build up a green image & establish a good reputation to the public.