ISHSSE Euralarm conference Safe and Secure Solutions for

IS-HSSE Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 1 Smart Cities – critical infrastructure & resilience for citizens (e. g. hospital) 03. 06. 2021 Anton Dörig / IS-HSSE

IS-HSSE Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 2 Topics Kantonsspital St. Gallen Hospital challenges in facts & figures Smart City environment What happens if … 03. 06. 2021 Recommendations & key focus areas Anton Dörig / IS-HSSE

3 Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 Kantonsspital St. Gallen – one entity, three hospital locations (facts & figures) 7. 7 d Average stay CHF 732 87% mln. Net income Utilization of beds 5’ 400 Employees 830 Care beds 35’ 000 Patients p. year Operations & Infrastructure 11. 3 GWh/yr 60 trucks/d Incoming goods 03. 06. 2021 1’ 600/d Phone calls 2’ 500/d Postal items 4’ 500/d Meals 5’ 000 kg/d Laundry 6’ 746 Rooms to clean Electricity (= 2000 private homes) 120’ 000 m 3/yr Water (= 600 private homes) Anton Dörig / IS-HSSE

Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 4 Hospital challenges – from the past to the future Yesterday Use of synergies Process standardization Definition of tasks / responsibilities / authority Centralization Corporate Security Knowledge transfer Tomorrow Organizational development Interaction & coordination 03. 06. 2021 Anton Dörig / IS-HSSE

Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 5 What happens if … 1. Secure ongoing operation 2. Capacity for additional tasks 03. 06. 2021 Anton Dörig / IS-HSSE

Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 03. 06. 2021 6 Anton Dörig / Integrale Sicherheit

Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 03. 06. 2021 7 Anton Dörig / Integrale Sicherheit

8 Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 What happens if … – ressources & requirements / escalation & growth Strategy Respond: prioritized activity & additional tasks continuity, reduction, interaction, damage handling (incl. all resources) Recover: crisis emergency re-establish normal operation disaster / catastrophe manpower Protect: incident Written plans for each phase time Adequate action / preparation for each critical activity (probability / resilience / continuity) Buildings / Staff Infrastructure Information / Data 03. 06. 2021 ICT Transportation / Logistics Finance Partners / Subcontractors Anton Dörig / IS-HSSE

9 Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 Recommendations & key focus areas – «Prepared for the future» Show presence Partnership Emotion Facts & figures Reality Walk the talk! Buy-in Awareness Follow the recommendation / alignment issue with an opportunity of flexibility! 03. 06. 2021 Target Keep going! KISS: Keep it simple & safe! SPOC: AIOP: GUI: ROI: SOP: Single point of contact All in one package Graphical user interface Return on investment Standard operating procedure Anton Dörig / IS-HSSE

Euralarm conference «Safe and Secure Solutions for Smarter Cities» , 13. 05. 2014 10 Thank you for your attention! 03. 06. 2021 Referent / Bereich