ISE 288 Interview 2009 Interviewee Crystal Condra Harper

ISE 288 Interview 2009 Interviewee: Crystal Condra Harper BS Mechanical Engineering Mercer University Interviewer: Stacey Condra Editor: Joan Burtner

Introduction n n Frito Lay Crystal Harper’s background A normal day at Frito Lay Crystal Harper’s goals Mercer Highlights

Frito Lay n n Frito-Lay is a wholly-owned subsidiary of Pepsi. Co, Inc. Products: • Lay’s Chips • Cheetos • Tostito Chips • Sun Chips • Ect. n Plant location: Kathleen, GA

Crystal’s Background n n Internships: Miliken She worked in a project engineering role where she was assigned to reorganize their inventory system and create a system for tracking all refurbished inventory parts.

Current Position at Frito Lay n n n Her job title is Palletizing Resource in Frito terms which is a department manager. Responsible for running palletizing, cartons, and receiving in the warehouse. Manages a team of about 30 people

Normal Day at Frito Lay n n n Comes into work at about 10 pm She crews the shift and sets up a pre-shift about any issues or communication pieces for the team. She attends a wall meeting 30 minutes into the shift to go over the previous shift’s performance and discuss any operation or maintenance issues. A walk through is then conducted of each department to make sure that everything is functioning properly Whatever trouble spots pop up she tries to figure out a way to best deal with each given situation. At the end of the shift another wall meeting and walk through occur.

Mercer Highlights n Classes that helped her the most: • Industrial Management (Schultz) • TCO 341 • Machine Design n Classes that did not help her: • None • She took problem skills away from each class she took