ISC Networking Telecommunications State of the Union Future

ISC Networking & Telecommunications “State of the Union” & Future Directions SUG Presentation

Agenda ■ ■ Network Planning Task Force report Financial information & rates Strategic initiatives Future directions 11/4/2020 2

NPTF Report ■ ■ Process Members Highlights Selected recommendations 11/4/2020 3

NPTF Process 11/4/2020 4

Task Force Members FY ‘ 04 http: //www. upenn. edu/computing/group/nptf/ ■ ■ ■ Mary Alice Annecharico / Rod Mac. Neil, SOM Robin Beck, ISC Chris Bradie/Dave Carrol, Business Services Chris Field, GPSA (student) Cathy Di. Bonaventura, School of Design Geoff Filinuk, ISC Bonnie Gibson, Office of Provost Roy Heinz / John Keane, Library John Irwin, GSE Marilyn Jost, ISC Deke Kassabian / Melissa Muth, ISC Doug Berger/ Manuel Pena, Housing and Conference Services 11/4/2020 ■ ■ ■ ■ Robert Helfman, Budget Mgmt. Analysis Dan Margolis, SEAS(student) David Seidell, Wharton Kayann Mc. Donnell, Law Donna Milici, Nursing Dave Millar, ISC Michael Palladino, ISC (Chair) Dan Shapiro, Dental Mary Spada, VPUL Marilyn Spicer, College Houses Steve Stines / Jeff Linso, Div. of Finance James Kaylor, CCEB Ira Winston / Helen Anderson, SEAS, School of Design Mark Aseltine/ Mike Lazenka, ISC Carol Katzman, Vet School 5

NPTF Highlights ■ ■ Broadened scope to include not only all Network, Video and Telecommunications services but also ISCwide initiatives Security concerns dominated the Fall agenda Virtually no operational discussions and fewer financial discussions Focused discussions on many strategic topics: wireless, Next Generation Penn. Net, Internet, INternet 2, Security, etc. 11/4/2020 6

Selected Recommendations ■ Ongoing Activities ■ ■ ■ 11/4/2020 Upgrading routers and backbone electronics on existing replacement cycles Multiple-provider Internet strategy and bandwidth management techniques in College Houses Next Generation Penn. Net project Participation in Internet 2 Subsidization of 800 wired, public lab connections that have computers attached. 7

Selected Recommendations ■ New Activities ■ ■ 11/4/2020 Centralized wireless authentication Subsidized public wireless IP addresses Operational support for On-line directory project New security initiatives 8

N&T Financial Information ■ ■ ■ Five-year cash flow N&T FY 2004 revenue Central Service Fee Wallplate rates General information 11/4/2020 9

Projected N&T 5 -Year Cash Flow 11/4/2020 10

FY 2004 Total Revenue 11/4/2020 11

FY 2005 Projected CSF Expenses 11/4/2020 12

FY 2005 Monthly Connection Rates 11/4/2020 13

FY 2005 Networking & Telecom Typical Cost % Increase 11/4/2020 14

N&T Rates ■ ■ ■ All existing Telecommunications rates (lines, phones, LD and local traffic, voice mail, etc. ) will remain the same for FY 2005. Student telephone line rates have been lowered to eliminate the $35 activation fee for FY 2005 All Penn Video rates will remain the same in FY 2005 POBOX increased by $5. 00 per account per year to cover virus scanning N&T rates pages www. upenn. edu/computing/isc/networking/rates/ 11/4/2020 15

Strategic Discussions ■ ■ ■ Internet Next Generation Penn. Net Wireless Internet 2/MAGPI Security 11/4/2020 16

Internet ■ ■ ■ Strategy Challenges Current Status Costs Next Steps 11/4/2020 17

Internet Strategy ■ ■ Multiple Internet Service Providers with diverse paths and national backbones. (3 ISPs) Presence at 401 N. Broad Street in the Telecom Hotel to rapidly switch ISPs, obtain additional bandwidth and lower local loop costs. (100 SF) Reliable and redundant lines from 401 N. Broad to main campus. (Five-year lease of fiber ring using DWDM technology. ) Sufficient Internet capacity to meet current and future needs. (Infrastructure/ISPs are capable of over 2000 Mbps. ) 11/4/2020 18

External Connectivity – All 11/4/2020 19

Internet Strategy (Continued) ■ ■ Maintain peering links with ISPs. (Direct link to DCAnet, Comcast coming, talking with Verizon. ) Continue to provide cost-effective service for Penn Community. (Monthly Internet cost is $2. 90 per user/IP address down from $3. 25) Continue experimentation with low-cost providers. (Cost per meg of Internet service dropping dramatically. ) Continue limits for aggregate outbound residential traffic as well as individual residential IP address outbound limits. (No limits on non-residential usage. ) 11/4/2020 20

Cost Per Meg Per Month 11/4/2020 21

Growth in Internet Bandwidth 11/4/2020 22

Internet Usage 2003 11/4/2020 23

Internet 2 Usage 2003 11/4/2020 24

Growth in Internet Expenses (ISPs) 11/4/2020 25

Next Generation Penn. Net (NGP) ■ ■ Goals Current status Strategy Future plans 11/4/2020 26

NAP Area Map Area 4 Nichols House NAP Area 1 Area 5 NAP Site to be Determined Huntsman Hall NAP Area 2 VAGELOS NAP Area 3 MOD 5 NAP 11/4/2020 27

NGP Goals ■ ■ ■ Distribute routing core across campus to minimize single point of catastrophic network failure. Build redundant network links between the Network Aggregation Points (NAPs) and critical buildings. Upgrade 20 year-old multi-mode fiber and install singlemode fiber to prepare for multi-Gigabit network speeds. Build Next Generation Penn. Net infrastructure to prepare for future technologies and convergence. Provide “cutting-edge” network connectivity to support Penn’s research, academic and administrative needs. 11/4/2020 28

NGP Current Status ■ ■ ■ Vagelos NAP fully operational. Strategic conduit installed partnering with non-NGP construction projects. (Locust Walk, Spruce Street, Levine, Hillel, Huntsman, etc. ) Distributed and redundant routers, servers and systems in Vagelos, Huntsman, College Hall and 3401 Walnut. Redundant connectivity for 3401 Walnut, FB, VPL, College Hall, Facilities/OCC at Left Bank and Public Safety at 4040 Chestnut to insure business continuity. Huntsman NAP fully operational 11/4/2020 29

NGP Current Status (Continued) ■ ■ ■ MOD 5 NAP will be operational in 1 -2 weeks. Northern NAP site selected; design will begin in the Spring searching for a Western NAP location All Area 1 buildings linked to Vagelos NAP. Catastrophic failure reduced from 2 weeks to 2 days for Area 1 buildings. Working on redundancy plans for Huntsman and MOD 5 buildings. ■ 11/4/2020 Ultimately all campus buildings will have redundancy 30

11/4/2020 31

NGP Future Plans ■ ■ ■ Build single-mode fiber links connecting MOD 5, Huntsman and Vagelos NAPs Design and build Northern NAP. Locate, design and construct Western NAP. Design/build fiber links to connect all buildings to NAPs. Design/implement redundancy to all campus buildings Install single-mode fiber to all buildings. 11/4/2020 32

Wireless ■ ■ ■ Goals Strategy Progress Current Wireless Locations Future Plans 11/4/2020 33

Goals ■ ■ Meet the wireless needs of the Penn community through service deployments in schools and centers as well as in University common spaces. Provide secure, reliable wireless service as a complimentary service to our wired Penn. Net service. Offer seamless roaming from one wireless LAN to another. Develop a sustainable funding model, making wireless service affordable for both large and small organizations on campus 11/4/2020 34

Strategy ■ ■ Deploy wireless service using a class of technologies designed to serve large organizations. ■ Offers more robust set of features ■ Guarantees long-term, reliable customer support Work to develop an even more feature-rich wireless service. ■ Increase shared bandwidth capacity. ■ Provide greater load capacity. ■ Offer higher quality of service levels to better meet the expectations of our customers. ■ Refine and strengthen security models. 11/4/2020 35

FY 2004 Progress ■ ■ Moved from pilots to operational service in public areas and College Houses using Penn. Key authentication. Developed a sustainable funding model through the NPTF process. ■ ■ ■ ISC is providing one-time monies for centralized authentication. Ongoing costs to be paid by schools/centers. SAS, SEAS, the Wharton School, the Provost’s Office, VPL and ISC are providing additional public space wireless by coordinating funding efforts. 11/4/2020 36

FY 2004 Progress (continued) ■ Public areas have increased ■ ■ ■ ■ ■ Van Pelt Library Houston Hall Wynn Commons University Square College Green (by Friday) Upgrading from MAC Address to Penn. Key authentication this spring, nearly campus-wide Funding identified for additional customer support to LSPs through TSS by NPTF Greatly improved documentation and website www. upenn. edu/computing/wireless/ 11/4/2020 37

Wireless Map 11/4/2020 38

Current Status – Public Wireless Location Funding Indoor/Outdoor APs Capacity Auth Public/Private U Square Facilities Outdoor 2 50 users Penn. Key Public Houston/Wynn Commons VPUL Indoor & Outdoor 4 100 users Penn. Key Public Hill House ISC/CHC Indoor 4 100 users Penn. Key Public Harnwell House ISC/CHC Indoor 1 25 users Penn. Key Public Hamilton House CHC Indoor 5 125 users Penn. Key Public Grad Student Ctr. VPUL Indoor 1 25 users Penn. Key Public 3401 Walnut ISC N&T Indoor 5 125 users Penn. Key Public CRC ISC Indoor 3 75 Users Penn. Key Public VAN, SDH, HNT Wharton Indoor & Outdoor 57 1425 users MAC Public Van Pelt Library Indoor 19 475 users Penn. Key Public Bio Pond SAS Outdoor 1 25 users MAC Public Bio Med Library Indoor 3 75 users MAC Public 11/4/2020 39

Current Status – Private Wireless Location Funding Indoor/Outdoor Components Capacity Auth Public/Private Law School Law Indoor & Outdoor 34 AP 850 users MAC School Only Dental Indoor 5 AP 125 users MAC School Only Furness Design Indoor 2 AP 2 Bridges 50 users MAC School Only 4200 Pine VPUL Indoor 2 AP 50 users MAC Department Only Colonial Penn VPUL Indoor 2 AP 50 users MAC Department Only Meyerson Design Indoor 1 AP 25 users MAC School Only Fels Center SAS Indoor 1 AP 25 users MAC School Only DRL SAS Indoor 1 AP 25 users MAC School Only 11/4/2020 40

Future Plans (6 -12 months) ■ ■ ■ Conversion from MAC Address to Penn. Key authentication Conversion from initial wireless authentication hardware to Bluesocket More public space deployments as funding permits Staged school/center funded deployments Seamless roaming from one wireless LAN to another Evaluating high-speed w. LANs 11/4/2020 41

MAGPI ■ ■ A multi-state regional Giga. Po. P (Gigabit Point of Presence) , involving institutions from New Jersey, Pennsylvania and Delaware Penn’s regional connection to Internet 2, the research network. Promotes applications for the region's research and education communities through high performance network technology. Offers wide range of services to support research activities, including: ■ ■ 11/4/2020 Regional, national, and international high speed connectivity Applications development Advanced services (e. g. , Multicast, IPv 6) Digital video support 42

I 2/MAGPI Involvement at Penn ■ Graduate School of Education ■ ■ SEAS ■ ■ ■ Interviews of Grad students in China Bandwidth on Demand – GRASP Lab School of Medicine ■ ■ Penn Literacy Network – Dublin Project Mahoney Institute of Neuroscience Museum of Archaeology & Anthropology ■ ■ 11/4/2020 Distance Learning with K-12 s International Collaborations in research 43

MAGPI Statistics ■ Connected Sites ■ ■ ■ Current Capacity to Internet 2 ■ ■ Universities – 12 Research Facilities – 3 State Networks – 1, New Jersey K 12 institutions – 32 OC 12 – 622 Mbps More info – http: //www. magpi. net 11/4/2020 44

Security ■ ■ ■ Nearly 50% of Fall NPTF discussions focused on security Many good outcomes that will reduce our risks and hopefully reduce reactive time spent on security issues N&T working on ■ ■ ■ Authenticated wired access to Penn. Net Blocking and notifying affected users Authorization to wireless networks Many more to be discussed by Dave Millar in May 11/4/2020 45 ■

Future Directions: Five-Year Vision Penn. Net Today ■ 99% switched ports (3 buildings) ■ 90% buildings at 100 Mbps ■ 50% buildings with Gig backbones ■ 1 Gig routing core ■ Partially collapsed routing core (three NAPs) 11/4/2020 Penn. Net “Tomorrow” ■ 100% switched ports ■ 100% of buildings at Gig or 10 Gig ■ 100% of building backbones at Gig or 10 Gig ■ Multi-link 10 Gig routing core ■ Fully distributed routing core (5 NAPs) 46

Future Directions: Five-Year Vision (Continued) ■ ■ ■ Penn. Net Today 90% of closet electronics 10/100 Mbps 75% of campus could have 2 week outage with major catastrophe Services and Systems minimum availability 99. 9 (8 hour down time a year) Basic services , some SLAs 11/4/2020 ■ ■ ■ Penn. Net “Tomorrow” 100% of closet electronics 100/1000 Mbps 100% of campus would have maximum of 1 -2 hours outage with major catastrophe Services and Systems availability 99. 999 (5 minute down time per year) Tiered, premium services and many more SLAs. 47

Future Directions: Five-Year Vision (Continued) ■ ■ Penn. Net Today 3 separate networks ■ ■ ■ ■ Penn. Net Telecommunications Penn Video Network Separate data, voice and video services Pockets of wireless availability (20%) 11/4/2020 Penn. Net “Tomorrow” 1 converged network running IP ■ ■ Digital video Vo. IP Integrated data, voice and video services Full-campus wireless access 48

Future Directions: Five-Year Vision (Continued) ■ How Will The Vision Be Accomplished? ■ ■ ■ 11/4/2020 Sticking to closet, building entrance, and router upgrades. Shedding legacy systems/networks. Continuing the Next Generation Penn. Net project. Adopting new voice/integrated technologies. Doing solid R&D. Securing sufficient resources and continuing to do priority setting with NPTF. 49

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