IPPS PC TECHNICIAN IMAGING Imaging and application deployment

IPPS – PC TECHNICIAN - IMAGING Imaging and application deployment using Novell Zenworks Configuration Management 10 Christopher Ward - Computer Support Technician of College of The Albemarle – cjward@albemarle. edu

Outline of Topics � Imaging using Zenworks Configuration Management 10 (ZCM 10) � Deploying Datatel UI 2. 3 through ZCM 10 � Roundtable discussion on imaging and application deployment

What is Novell Zenworks Configuration Management? � System Management Software from Novell that allows for the management of Workstations and Servers � It is the successor to Novell Zenworks Desktop Management 7. x with ZCM including support for Windows Vista � Made up three product editions: Standard, Advanced, and Enterprise

Basic Capabilities of ZCM 10 � � Imaging Policy Based Management of workstation or severs � � � Browser Bookmarks Dynamic Local User Local File Rights Printer Remote Management Roaming Profile SNMP Windows Group Zenworks Explorer Configuration Software Deployment Inventory Reporting Windows updates and 3 rd party application updates through Patch Management software � Which can be purchase separately and setup independently of ZCM 10 � Integration into ZCM 10 through purchasing the Advanced and Enterprise Editions of ZCM

Server Hardware Requirements Novell Recommendations: � CPU operating at 2. 8 GHz or greater � 2 GB of RAM minimum, 4 GB of RAM recommended � Display resolution: 1024 × 768 with 256 colors � Disk space: 2 GB minimum for installing, 4 GB for running. Add an additional 10 GB if running path management Recommendations (not from Novell): � Dual core or Quad core processor � 4 GB of RAM if installing 32 bit operating system , if running 64 bit operating system load up on RAM � Disk space: Will depend on how much content you plan to upload to ZCM – recommend over 500 GB

Supported Server Operating Systems for Primary and Satellite Servers SUSE Linux Enterprise Server 10 x 86, x 86 -64 � Open Enterprise Server 2 (OES Linux) x 86, x 86 -64 � Windows 2003 Server SP 1 x 86, x 86 -64 � Windows 2003 Server R 2 x 86, x 86 -64 � *. NET Framework 2. 0 is required for all Windows 2003 servers

Workstation Hardware Requirements Novell Recommendations: � CPU operating at 700 MHz or greater � 256 MB of RAM minimum, 512 MB of RAM recommended � Display resolution: 1024 × 768 with 256 colors Recommendations (not from Novell): � CPU operating at 2. 0 GHz or greater � 40 GB Hard Drive or greater

COA Workstation Base Line � HP/Compaq Evo D 510 Convertible Desktop �CPU: P 4 2. 0 GHz �Memory: 512 MB �Hard drive: 40 GB � HP/Compaq D 530 series Convertible Desktop �CPU: P 4 2. 66 GHz �Memory: 512 MB �Hard drive: 40 GB

Support Workstation Operating Systems Windows 2000 Professional SP 4 x 86 Windows Embedded XP SP 2 Windows Embedded XP SP 3 Windows Vista x 86, x 86 -64 (Business, Ultimate, and Enterprise versions only; Home versions are not supported) � Windows Vista SP 1 x 86, x 86 -64 (Business, Ultimate, and Enterprise versions only; Home versions are not supported) � Windows XP Professional SP 2 x 86 and SP 3 x 86 � Windows XP Tablet PC Edition SP 2 � �

More Information on ZCM 10 � Novell Documentation �http: //www. novell. com/documentation/zenworks. html � Novell Product Support Forum �http: //forums. novell. com/novell-product-support- forums/zenworks/ � Zenworks Configuration Management SP Preview �http: //www. novell. com/communities/node/6889/s ervice-pack-2 -zenworks-configurationmanagement-coming

More Information on ZCM 10 (continue) � Zenworks Configuration Management Recording �http: //www. novell. com/communities/node/71 44/zenworks-configuration-managementrecordings-coming-soon

Methods for taking or deploying an image � Preboot Services (PXE) � ZCM 10 Boot CD/DVD Windows: installation_pathnovellzenworksbinpre boot Linux: /opt/novell/zenworks/zdm/winutils/ � ZCM 10 Partition

Creating a Windows XP Image Run a BIOS Hard Drive Test and make sure the hard drive passes the test � Use a Windows operating system CD and install the Windows operating system onto a computer. Name the computer something that you will never use on your network to prevent a duplication error from happening � During the installation windows will ask you to create a user account. Name the account, but when you log into windows for the first time change the way the user log on and off. Uncheck fast user switching and welcome screen �

Creating a Windows XP Image (cont. ) � Log off the computer and log into the computer as Administrator and delete the account that was creating during installation by deleting the profile first and then delete that particular account itself � Create a folder name Compaq on the root of C: � Copy the driver folder of the particular model into the Compaq folder

Creating a Windows XP Image (cont. ) � Install necessary drivers for the computer � Uninstall MSN explorer windows component � Install the latest Windows Updates � Download the complete Zenworks Agent into the Compaq folder in a folder named Agent x_xx_xx (x_xx_xx represents the date of download of the agent)

Creating a Windows XP Image (cont. ) Run IE so that you go through the customization page and also set the home page to www. albemarle. edu � Make sure automatic updates and the firewall are turned off � You might have to plug the computer back onto the network to make sure that the firewall is reading as turned off. At any case unplugged computer from network once you are sure that the firewall is reading as turned off � Turn off security message center notifications (3 settings) by opening the security center in the control panel and going to change the way the security center alerts me �

Creating a Windows XP Image (cont. ) � Unplug computer from network � Run check desk on hard drive � Delete Temp Internet Files along with the temps files in: C: WindowsTemp C: Documents and SettingsAdministratorLocal SettingsTemp

Creating a Windows XP Image (cont. ) Delete old update files located in C: Windows (they are the hidden folders with the $) � Make sure see hidden files is not on and empty recycle bin � Clear last user logged on field: run regedit browse to: hkey_local_machinesoftwaremicrosoftwin dows. NTCurrent. VersionWinlogon Double click on Default. User. Name string Clear the value data and click ok �

Creating a Windows XP Image (cont. ) Turn off system restore Run Defrag Turn system restore back on Make sure simple file sharing is disable Run Zenworks agent, but don’t reboot at the end of install. � Run C: Program FilesNovellZenworksBinPrebootziswin. e xe � Click Edit and clear image safe data and save � � �

Creating a Windows XP Image (cont. ) Select No to the question about just image setting � Optional: Run the following command: “C: Program FilesNovellZenworksBinzac. exe fsg –d” The above command is suppose to delete the GUID file, but this command is untested as I only recently discovered the command in the Novell docs. You can go on to the next step to delete the GUID file manually if the above command does not do it �

Creating a Windows XP Image (cont. ) � Delete Device. GUID file located at: C: Program FilesNovellZENworksconf � Restart computer and boot to Zenworks Imaging using PXE (Ctrl-Alt) – Imaging Maintenance Mode � At command line: zisedit –c Which is the command used to clear any image safe data

Creating a Windows XP Image (cont. ) Type in: img Which is the command used to launch the Zenworks imaging system � Select Make Image – Compression Level needs to be set to compress for size � Type ip address for Zenworks server where the image will be stored and give name to image based on the computer model number Information: Author: Description: For HP/Compaq <model> computers. <Operating System> <Date> <Zenworks version> �

Creating a Windows XP Image (cont. ) After creating the image you will need to edit the image using Zenworks Image Explorer: Open the image using image explorer Right click on the partition and select properties In the original size field specify the new partition size, which should be: 999, 070, 049 Click save � Basically you are changing the properties of the partition so that when imaging Zenworks will use the whole hard drive as long as the drive is less than 990 GB in size.

Deploying an image � Boot into your imaging environment � Delete all partitions on the computer img –pd –all � Create a new single partition and make it active img pc 1 ntfs img pa 1 � Naming the computer zisedit

Deploying a image (cont. ) � Enter the following information in the designated fields: Computer Name: Workgroup: DNS Hostname: ***netbios name and dns hostname are the name of the computer ***both field should have the same name****

Deploying a image (cont. ) � Exit out of zisedit menu � From the command prompt enter the following to deploy image img rp <ip address of server> <image name>. zmg a 1: p 1 You will have to manually restart the computer after it has finish imaging.

Deploying a image (cont. ) � Once the computer is registered with ZCM you can deploy an image remotely (from ZCC, Zenworks Control Center) using PXE boot or using the Zenworks partition if the Zen partition is install locally on the computer

DEPLOYING DATATEL UI 2. 3 THROUGH ZCM 10

Creating ZCM 10 Datatel Bundle Create an empty Windows bundle 2. Add Action (Install) – Install Directory Source directory: License Files (content will be uploaded to server) Destination directory: %Program. Files%NovellZENworkscache zmdZen. CacheLicense Files Copy Option: Copy Always 1.

Creating ZCM 10 Datatel Bundle (cont. ) � Add Action – Delay (60 seconds) � Add Action – Install MSI Select the datatel msi file along with other files to upload to server MSI Properties: DATABASEDIR %Program. Files%NovellZENworkscache zmdZen. CacheLicense Files

Creating ZCM 10 Datatel Bundle (cont. ) � SETUPTYPE � ALLUSERS � PLATFORMGROUP Standard 1 1 � INSTALLDIR C: Program FilesDatatelUI � HOSTNAME grace. albemarle. edu � DBNAME production � DBPATH /datatel/coll 18/production/apphome

Creating ZCM 10 Datatel Bundle (cont. ) Add Action – Delay (30 seconds) � Add Action – Launch Windows Executable Command: %Program. Files%DatatelUIdatatel. exe Command Line Parameters: /n "C: Documents and SettingsAll UsersApplication DataDatatelstartup. wis" �

Creating ZCM 10 Datatel Bundle (cont. ) Run as normal user Wait before proceeding to next action: Wait until action complete

Creating ZCM 10 Datatel Bundle (cont. ) � Add Action – Delay (15 seconds) � Add Action – Install File Source directory: (content will be uploaded to server) File to be installed: DATATEL. INI Destination directory: %userprofile%My DocumentsDatatel Copy Option: Copy Always

Creating ZCM 10 Datatel Bundle (cont. ) Once the application has been created go to the Uninstall Tab and enable the uninstall option: Select the Uninstall Tab-Options and enable: Enable Uninstall Allow user to perform uninstall Click Apply � Zenworks keeps track of all the actions created in a bundle, so when you enable the uninstall option it, which is not enable by default, all the uninstall options are set �

ROUNDTABLE DISCUSSION ON IMAGING AND APPLICATION DEPLOYMENT