IPH leader in management and development of Hotels






























- Slides: 30
IPH leader in management and development of Hotels A service designed to ensure customer satisfaction in a 100 %
Interamerican Promo Hotels Inc. (IPH) "…. A service designed to ensure customer satisfaction in a 100%" The recognized leader in development and hotel management in Latin America Administration Company History Hotels Development Portfolio Hotels Our Staff Hotels A revolutionary concept hotel with rooms type suites competing with the luxury hotel market. Recognized by its The brand of hotels An ecological concept, A mark reconicida most favorite with quality and offering clean rooms with in the segment of standards of a product quality all the amenities and an luxury hotels. prestigious brand in consistent surpassing experience in a comfortable the world. Leader in expectations with atmosphere, natural and the segment of moderate price. relaxd. hotels for business man. Quality hotels all offering what the customer wants. Highlighted by its design, decoration and personalized attention higher.
Hpi Interamerican Promo Hotels Inc, is a company established since 1992 with headquarters in Miami FL, USA, exclusive representative from 1992 to 2000 of PROMUS HOTEL CORPORATION owner of the marks Embassy Suites and Hampton Inn. Hpi Interamerican Promo Hotels Inc Has developed and implemented first-class hotels in América-Latina under international franchises and account with the certification of Hilton Hotel Corporation, Marriott International and Sheraton as administrators hoteliers. In the year 2001 HPI Interamerican Promo Hotels Inc Launched its own brand, Eco-Inn Under franchise system and in 2011 Beginning of operate boutique hotels and independent.
Mission Deploy and operate hotels under international brands or independent, selecting strategic locations, training and training the best staff, offering technical service high-level hotel which ensure the return and productivity for the investor. Vision Continue to be one of the most widely recognized hotel businesses in Latin America, developing hotels of category, with own brands or international in strategic locations. Operating under a system recognized by its quality in service and technology, adapting to the needs of each property, with the best trained staff; thus obtaining maximum performance with optimal financial results for investors. Parent Company Administrative Offices Interamerican Promo Hotels Inc. Miami- Office Principal-Región Caribbean. Caracas - Venezuela Region - Colombia. Lima - Region Peru-Ecuador
Our system of Development To ensure success in the development of our projects, we take into account the following premises: Defined market, with growth insured. Strategic location with good access. Defined concept. Return on investment. IPH Directs the implementation of the hotel together with the owner, who ensures compliance with the norms and standards of the brand. Administrative. Possibility to diversify the investment with alternate business to the hotel(offices, casino, trade). Sound financial structure and little risk for the Owner. Specialized personnel. Architecture. Construction. Pre-Operation. Appropriate international brand to the structure of business.
Technical assistance contract Development Areas Administrative. • Financial advice. • Feasibility study. • Promotion investors. • Development of pro formas. Architecture. • Project concept. • Review of final plans. • Specification finishes. • Permanent assistance. Construction. • Assistance in bidding and contract. • Periodic inspections. • Advice of acceptance.
Technical assistance contract Development Areas Interior design • Development of schemes and concepts. • Approval of final concept. • Coordination and assistance. Equipment • Budget elaboration. • List of suggested suppliers. • Equipment specification. • Recommendations manufacturers. • Installation and commissioning. Pre-Operative • Pre- Marketing and Sales. • Pre- Recruitment. • Start up. • Startup Mode.
Hotel Management Administration Agreement Objective: The operator must manage the hotel in accordance with the provisions set forth in the franchise contract as well as obtaining the best financial results for the benefit of the owner. The term: the period of validity of the contract has a term of ten years and may be extended for two periods of five years by mutual agreement. Obligations of the operator: Goals 1 Develop each year the Business Plan that includes: Plan replacement of fixed assets. Projected expenses. Marketing and Sales Plan. Budget revenues. 2 Hold monthly meetings with the owner and submit financial status, criticizes operational.
Hotel Management Bases of the. Management Contract 3 Manage the operational bank account of the hotel and all payments through this account. 4 Bring the books, records according to the standards of the country. Employment Relationship Principles of IPH as Operator - Operate under the rules and standards of the IPH adopts a philosophy where its brand. success is based on the following - Administration of high category and excellent principles: - financial results. - Few employees, with better salaries - Reputation as an employer of first category. than the competition. - Preference for our guests. - Monthly meetings and direct - Optimal relation and communication with communication " Door Open" the owner. - Honesty and Integrity. - Excellent relationship with the community. - Performance Review, incentives, internal promotions.
Hotel Management Obligations of the owner: * Comply with the terms of the franchise agreement. * Review and approve the annual plan, operating budget. * Prepare annual balance sheets and take care of fixed costs. * Payment of insurance on property. * * Obligations of the franchise: Comply with the terms of the franchise agreement. Reservation Systems. Sales promotion and marketing. Training and inspection of the operation and property. Early Termination: * The owner may terminate the contract by means of advance notice with 6 months in advance after 5 years of the contract and payment of compensation to the operator. Contract administration
Business structure with management contract Franchise t ac r t n is ch o e C n Fra Owner Op era Management contract tio na l A ud it IPH Operator STAFF
Operating concept Accounting Administrative * Hotel accounting system. * Operating System Property Management Systems, which guarantees that all income is through the system and audit of daily income. * Management of bank accounts with signatures pooling. * Maintenance of the replenishment fund of capital. * Preparation and Presentation of Financial Condition, within the first ten days of the month. * State of profit and loss and Balance of check.
Flow of Funds Income Guest Check In Dept. of Reception Night Audit Operating Account IPH Cash Count Report Monthly Payments: • All The Expenses And Costs Operational. With State Financial And Balance • Payment Of Nomina. Dept. Accounting Officer. • Payment Of Insurance(Employees). Deposit daily income. • Taxs And Payment The Bank. • Franchise And Fee Administration. Owner • Utility Net The Owner. Replacement Fund
HOTEL management organization chart Corporate Management Hpi Directory Owner LEGAL ADVISER GENERAL MANAGER HOTEL The Executive Committee Sales Manager A&B MANAGER Banquet Sales Kitchen RESTAURANB AR GERNETE SERV guest Reception Loves Keys Laundry Head Maintenan ce Counter Security Manager Hr Note: THE EXECUTIVE COMMITTEE IS THE BODY THAT TAKES DECISIONS IN THE HOTEL LED BY THE GENERAL MANAGER
Corporate Organization chart CEO Sales and Marketing Corporate CHEF Sales manager hotels CHEFS Hotels Controller Counters Hotels Technical Services Manager Corporate IT
Preparation of Annual Business Plan for the approval of the owner that includes Management Plan. Salary Plan. Marketing and Sales Plan. * Food and Beverage Plan. * Operating Budget. * Plan of refitting and fixed asset. * * * Operate under the Manuals Operational that include: * The Administrative System. * Policy Of the Management. * Policy The staff. * Policy Food and beverages. * Policy Of Accounting. * Policy Marketing and Sales. * Policy Maintenance. * Policy Security. See Https: \ iphglobal. net
Implementation of the General Manager * Each manager is trained in the hotels managed by HPI; performed presentation of candidates to the owners for their part approval of a candidate for the post. Manager Profile: * Good presence. * Broad knowledge hotel. * Good judgment of business man. * Hands On, that is to say be active, motivating, leader. Responsibilities of the Manager * Bring the daily activity, according to policies HPI. * Monitor The competition, maximize revenue. * Analysis of salaries. * Maintenance of the Hotel. * Training of personnel. * Communication with the owner. * Control of costs.
Approved Brands to Operate
Our own brands Independent brands PUERTO ORDAZ, VERNEZUELA
Our Portfolio THE MILL RESORT IS PRESENTLY UNDER RENOVATION TO BECOME A COURTYARD BY MARRIOTT PALM BEACH RESORT 204 ROOMS, RESTAURANT, BAR, POOLS, SPA, GYM, BEACH, TENNIS COURT ARUBA
Under management 99 rooms, restaurant, bar, gym Meeting rooms, skybar with heated pool, parking Lima, Perú, San isidro district En Operación: Ecuador
PUERTO ORDAZ, VENEZUELA
Under management: Ecuador Guayaquil 189 rooms, meeting rooms Restaurant, bar, gym & squash club pool, parking
Under Management Caracas, Venezuela 88 rooms, bar, restaurant, meeting space, business center, parking
PARAMARIBO, SURINAME Under management 140 Rooms, 2 Bars, 2 Restaurants. Pool, Gym
Under Construction Eco Premium, Puerto La Cruz. Venezuela 150 rooms, Atrium Café, Meeting rooms, Bar, Spa, Pool, Restaurant, parking Eco Inn La Victoria, Venezuela 120 rooms, restaurant, bar, meeting rooms, poo; , business center, sky bar, Parking Hotel Gerais, Las Mercedes, Caracas 123 rooms, sky bar, meeting rooms, restaurant, bar, gym, business center, shopping, parking
Under Development in Venezuela Eco Premium, El Tigre. Venezuela 122 rooms, conference center, sky bar, pool, Gym, Restaurant , Bar, Business center Eco Premium Maracaibo, Venezuela 200 rooms, conference center, pool, Gym, Restaurant , Bar, Business center
HOTELS DEVELOPED AND MANAGED BY IPH EMBASSY SUITES, CARACAS Y VALENCIA , VENEZUELA EMBASSY SUITRES BOGOTA, COLOMBIA EMBASSY SUITES SANTIAGO DE CHILE HAMPTON INN ANTOFAGASTA, IQUIQUE Y LOS ANGELES, CHILE FOUR POINT SHERATON MIRAFLORES, LIMA HAMPTON INN GUAQUIL, ECUADOR ALTAMIRA SUITES, CARACAS, VENEZUELA ECO INN CUZCO , PERU GRAN PARQUEZ HOTEL, TRUJILLO, PERU LANCASTER HOTL BUENOS AIRES, ARGENTINA
Our President A native of Germany, more than 40 years experience in the hotel industry. Klaus D. Moser Since 1964 in the hotel industry, began his career of learning in the kitchen in Germany. Obtained Professional experience in several first-class hotels in Germany and Switzerland. Sous Chef, Ouro Verdo Hotel Rio De Janeiro, Brazil; Executive Chef Crillon Hotel in Lima, Peru. 1967 Opening of the Camino Real Hotel (750 rooms) Mexico City as Executive Chef. Hired by Marriott Corporation in 1969 as Executive Chef at the new hotel Paradise Marriott (500 rooms) in Acapulco. Started program of international cuisine in the television Channel 4 in Mexico. I participate in opening of several hotels Marriott In USA as "Task Force". 1973 General Manager Marriott Palmas del Mar (700 -bed. ) in Puerto Rico Temporary Change to the main offices of Marriott In Washington, appointment director of operations Peru. 1977 Change to Holiday Inns Inc. as Director of Franchises and development, 1978 promotion to Senior Vice President of Latin America and the Caribbean, responsibility on 73 hotels. 1983 Beginning of his own business in Miami with 4 restaurants, Airport Hotel and building of Multi- use in Coconut Grove. Training Interamerican Promo Hotel and representative of Promus Hotel Corporation For Latin America.
Ejecutivos Venezuela Freddy Ascanio, VP Operation Native from Venezuela, 15 years with IPH Freddy. Ascanio@iphglobal. net Solangel Cruz, V. P. Sales & Marketing Native from Venezuela, 5 years with IPH Solangel. Cruz@iphglobal. net Marlene Ponce, Director Human Resource Native from Venezuela, 15 years with IPH Marlene. ponce@iphglobal. net Ing. Jesus Ramirez, Director of Development Native from Venezuela, 10 years with IPH Jesus. ramirez@iphglobal. net Miami, USA Caribe y Suriname Klaus Moser, CEO, Native Egon von Foidl, VP Operaciones, from Germany, more then Native from Austria, 10 years with 40 years hotel experience IPH Egon. vonfoidl. iphglobal. net Klaus. moser@iphglobal. net Aysén Moser, CFO, Native from Turkey, 15 years with IPH aysenm@msn. com John Costello, CFO, Native from Philipines, 18 years with IPH John. c ostello@iphglobal. net Kristina Moser Region Peru y Ecuador Design & Development Nativa de USA, 5 years with Ralph Moser, COO Perú, nativo de Alemania, IPH, kmmdesigninc@gmail. com 7 years with IPH Siegbert Kindl, VP Operation. Native from Germany, 5 years with IPH Siegbert. Kindl@iphglobal. net Ralph. moser@iphglobal. net Stefano Piroli, VP Operation, Native from Italy, 12 years with IPH, stefano. piroli@iphglobal. net