Invoicing Resolve Invoice Exceptions Access an Invoice with

Invoicing: Resolve Invoice Exceptions Access an Invoice with Exceptions 1 Click the Invoicing tab. 2 In the To Do portlet, find an invoice reconciliation with a status of Reconciling and click the ID. 3 Click Open. 4 Under the Exceptions tab, check the exceptions that were assigned to you. 1 2 3 4 Page 1

Invoicing: Resolve Invoice Exceptions 1 PO Received Quantity Exceptions 1 Click the Reference tab. 2 2 Click the Receipt ID for the most recent record. 3 Compare the Total Received to the order Quantity and verify that receiving is not yet complete. 3 Wait for the receipt to come through. The exception will automatically clear. Shipping or Special Handling Exceptions 4 5 Scroll to the exception and review the data. • To pay the invoiced amount, click Accept Invoice Amount. • To pay the amount on the order, click Accept Expected Amount. Page 2 5 4

Invoicing: Resolve Invoice Exceptions 3 PO Quantity Variance Exceptions 1 Click the Order ID under Reference tab. 2 Compare the Qty, Received, Invoiced and Reconciled amounts to the invoiced quantity. 3 Click the Exceptions tab. 4 If the invoiced amount is greater than the ordered quantity, click Action. 5 Select Accept Expected Quantity. 1 2 4 5 Page 3

Invoicing: Resolve Invoice Exceptions 4 Over Tax Variance Exceptions 1 1 Click the Order ID under the Reference tab. 2 Check the Tax Code. 3 Click Details and verify the ship to location (Plant field). 4 Click the Exceptions tab. 5 • If the tax code and plant on the order are correct, click Accept Expected Tax Amount. • If the tax code and/or plant on the order are incorrect, click Accept Invoice Tax Amount. Page 4 3 2 5

Invoicing: Resolve Invoice Exceptions Under Tax Variance Exceptions 1 4 Address under tax situations with an accrual. 2 1 Scroll to the Under Tax Variance. 2 In the Tax Code field, click the arrow and select Search for more. 3 Search for and Select the appropriate accrual code. 4 Under Actions, select Accept Invoice Tax Amount since we have accrued the sales tax at our end. 3 Page 5

Invoicing: Resolve Invoice Exceptions PO Over Price Variance Exceptions 1 Click the Reference to check the reference documents. 2 Compare the price on the purchase order with the invoice price. 3 Click Actions. Select Accept Excepted Price since it is approved PO price. Page 6 1 3 2

Invoicing: Resolve Invoice Exceptions 1 2 Submit the Edited Invoice Reconciliation 1 When all exceptions have been addressed, Ariba will display a notice that the invoice is now reconciled. 2 Click Submit to submit your changes. 3 Click Save to save your changes and submit the invoice for payment. 4 If you accepted any exceptions, the invoice will go to the AP Supervisor for approval. Note: If a remittance error occurs, see the instructions for resolving these errors on page 7. Page 7 3 4

Invoicing: Resolve Invoice Exceptions Resolve Remittance Errors 1 In the Remit To Location field, click the arrow to search. 2 Find the correct address and click Select. 3 Save and submit the invoice as illustrated on page 6. 1 2 Page 8