Introduction Why do we refer What to refer

Introduction • • • Why do we refer? What to refer? How to refer? Who to refer to? When to refer?

Shelter Referral Mechanism

Partners

Why do we refer? • Protection • Improve the life of refugees • To hold partners accountable in their activities

What to refer?

Cases eligible for weatherproofing in informal settlements: • New Arrivals • Damage due to fire, flood, storms, snow • Torn/ damaged plastic sheeting • Weak/ damaged timber

Cases eligible for assistance in substandard buildings: • Weatherproofing/ WASH upgrade • Rehabilitation • Cash for rent

Cases eligible for shelter enhancement: • Fire suppression materials & awareness sessions • Floor raising kits • Elderly/ disabled intervention

How to Refer? Send an e-mail to: Shelter: lebzashl@unhcr. org

Email should have the following information • Location/p-code/GPS coordinates • Key informant/Shaweesh name & number • Brief description of the case/issue referred

Google Docs UNHCR Shelter Unit feeds the info to Google docs.

Follow-up Shelter Unit will follow up until the referral is completed and the case is closed.

Follow-up On weekly basis, we will e-mail partners of their pending referrals as well as the update of all pending referrals for all partners Assistance Date Agency Referrals Provided Closed (blank) # of pending days (more days (0 -30) days (31 -60) than 60 days) Medair GVC NRC SCI 22 1 2 21 1 0 0 4 6 0 0 15 x x x Grand Total 46 5 21

Who to refer to? IAMP (interagency mapping platform) is the platform where we could find all sort of information concerning informal settlements.

IAMP • • • location (GPS)/Cadastral Number of house units/individuals Partners assisting the site Key informant name and number WASH/Shelter activities

Informal settlements Map

SSB Map

When to refer? ASAP

Implications of not referring Unsafe shelter leads to hazardous conditions threating the lives of refugees as well as neighboring local community

If you identify something wrong Refer it!