Introduction to Workforce ITSC Amber Gaither NASWA Workforce

Introduction to Workforce ITSC Amber Gaither NASWA Workforce Technology Project Manager

Outline § NASWA § Workforce ITSC § Workforce Connect

About NASWA National Association of State Workforce Agencies (NASWA) is the national organization representing all 50 state workforce agencies, D. C. and U. S. territories. Ø NASWA provides policy expertise, shares promising state practices, and promotes state innovation and leadership in workforce development. Ø Our members deliver training, employment, career, and business services, in addition to administering the unemployment insurance, veteran reemployment, and labor market information programs.

NASWA

About Workforce ITSC

Workforce ITSC Highlights Ø Newly established NASWA initiative funded by USDOL supporting states as they work to implement integrated technology solutions. Ø To achieve this goal, we follow a three-pronged approach: (1) sharing resources through online tools, (2) delivering learning opportunities, and (3) coordinating consulting services. Ø Our guiding principles in providing this support: ü Engage all WIOA program partners ü Leverage existing resources and expertise ü Focus on business processes driving technology ü Promote innovative practices

Workforce ITSC Business Lines Portfolio of Online Tools Technical Assistance Academy Catalog Need help building capacity within your agency to meet the needs of the digital age? Explore our learning offerings to find the training you are looking for. Consulting Services Have a customized support request or interest in participating in a national project tackling a big workforce development challenge? We can help connect you to subject matter experts to address state-specific issues or to future workforce system initiatives.

Workforce ITSC Partnership 8

Workforce Connect A jobseeker framework that enables state partners to provide a streamlined and personalized environment to exchange information 3 Module Suite: • Single Sign-On • Integrated Registration • Workforce Profile Dashboard Workforce Connect Roadmap • My Reemployment Plan • WIOA Common Case File

Workforce Connect For the State: • WIOA Implementation • Totally Customizable • Automated Password Recovery • Streamlined Customer Service For Customers: • Easy Registration • Access Personalized Information • Secure Messaging • Track Status