Introduction to Tech Soup Prepared for Networking Academys

Introduction to Tech. Soup Prepared for: Networking Academy’s CEE Study Tour • Tech. Soup Overview • Cisco and Tech. Soup • Global Expansion July 2008 Confidential and for Discussion Purposes Only

Section 1: Tech. Soup Overview 2 Confidential and for Discussion Purposes Only

We are working toward a time when every social benefit organization on the planet has the technology resources and knowledge they need to operate at their full potential We meet this mission in 2 ways: • Direct Services which provide technology products and community to social benefit organizations • Indirect Services which support capacity-building in the sectors we serve 3 Confidential and for Discussion Purposes Only

Tech. Soup builds NPO capacity by connecting corporate giving to nonprofit needs. Creating Connections, Delivering Results and Advancing the Field Vision & Leadership Partnerships with Corporate & Philanthropic Sources Operational Excellence Infrastructure for Product & Knowledge Distribution Presence in & Understanding of the Nonprofit / NGO Sector Leveraging Our Experience for Greater Reach and Impact 4 Confidential and for Discussion Purposes Only

Tech. Soup Distributes Technology Products and Knowledge to Nonprofits, NGOs and Libraries • • Founded in 1987 as Compu. Mentor to help nonprofits benefit from computer technology Based in San Francisco, over 160 employees We have a 20 year track record of being on the leading edge of ICT technology use in the in nonprofit sector 35 donor partners, representing almost 600 unique products available to the NPO community 5 Confidential and for Discussion Purposes Only

Techsoup projects emphasize community involvement. Maintain. IT: a project to sustain public access computing in libraries Net. Squared: promoting Web 2. 0 in the NPO sector 6 Confidential and for Discussion Purposes Only

FY 2008 Key Performance Metrics IMPACT • • • REACH $312 million retail value of technology product donations distributed $296 million potential savings for NGOs 901, 028 technology products distributed 32 Tech. Soup product donor partners 180, 000 visits to our download section • • • 45, 238 organizations received product donations 19 countries now operational through partner NGO network 420, 000 unique monthly visitors 180 countries of origin of visitors 27% of overall traffic to Tech. Soup from outside U. S 117, 000 monthly Tech. Soup online forum visitor sessions 7 Confidential and for Discussion Purposes Only

Donor Partners Tech. Soup Partner Ecosystem Partner NGOs (partial) 8 Confidential and for Discussion Purposes Only

Tech. Soup services make it possible for organizations to concentrate on their mission. “Solutions were installed five months ago, and we’ve quite literally not asked for a single IT support call-out since. ” -Ian Trafford, 42 nd Street In the UK’s Manchester area, the 42 nd Street provides services to young people experiencing mental health problems. “Investing resources in a technology plan provided a framework for how to make changes. . . and it’s also a way to let the organization know that we value it, support it, and invest in it. ” -Charlie Quaid, Director of Finance, San Francisco Conservation Corps serves more than 250 young people each year. Corps members engage in community service programs that range from installing play structures to supporting local recycling programs. 9 Confidential and for Discussion Purposes Only

Section 2: Cisco & Tech. Soup 10 Confidential and for Discussion Purposes Only

Cisco Programs at Tech. Soup Direct Services Cisco US Main Cisco Global Cisco One Economy Institutional Services Cisco Employee Donation Program Product Grant Program Networking Academy 11 Confidential and for Discussion Purposes Only

Cisco US Donations In FY 08, the combined US Cisco Donation Programs served 1, 974 NGOs totaling $13. 4 M FMV through the Tech. Soup Program CISCO RECIPIENT ORGANIZATIONS F 07 12 Confidential and for Discussion Purposes Only F 08

Cisco Global Donations In FY 08, the Global Cisco Donation Programs served 425 NGOs totaling $2. 8 M FMV through the Tech. Soup Program CISCO RECIPIENT ORGANIZATIONS F 07 13 Confidential and for Discussion Purposes Only F 08

Organizations Served by Cisco in FY 08 Using a Cisco ASA-5505, America’s Second Harvest was able to set-up a VPN between our Chicago office and a new food bank opened in San Diego. The new food bank just opened and has very limited funding for technology and no funding for technology staff. Using the ASA-5505, we connected them to our systems in Chicago so they could run their email, warehouse food management and financial accounting system off our server. We also used a Cisco switch to network the local San Diego office PCs. As they expand, they will likely install a Cisco VOIP system. The majority of our food banks are smaller operations with no technology staff and very limited budgets. . The ability to acquire Cisco equipment through Tech Soup is a great benefit to our network. As the economy becomes worse and more people are in need of our assistance, we need to direct even more operating funds to food and transportation, leaving even less for technology. Cisco’s support of this program is a great help to America’s Second Harvest’s mission of providing hope by Feeding America. Thank you, Kevin KEVIN LUTZ VP of Technology Confidential and for Discussion Purposes Only

Cisco Program Objectives & Goals for FY 09 All Programs/ Overall Relationship • Launch Cisco Canada • Launch Vo. IP Pilot offering • Launch CISCO Global in additional countries • Demonstrate value-add in partnerships – beyond donation program • Improved tracking on customer follow up • Enhance operational efficiencies 15 Confidential and for Discussion Purposes Only

Section 3: Global Expansion 16 Confidential and for Discussion Purposes Only

Outside of North America, Tech. Soup partners with NGO capacitybuilding organizations to establish localized versions of the product donation platform Local Branding Tech. Soup Partnership 17 Confidential and for Discussion Purposes Only

Recognition – International press for Partner NGO’s and Tech. Soup 18 Confidential and for Discussion Purposes Only

Examples of Partner Web Sites UK Poland Belgium 19 Confidential and for Discussion Purposes Only

Where is Tech. Soup Today? Australia Belgium Botswana Canada Chile France Hong Kong Hungary India Ireland Luxembourg New Zealand Poland Russia (Pilot) South Africa Spain Taiwan United Kingdom United States Currently operating in 19 Countries on 6 Continents Expanding at rate of 1 -2 countries per month Confidential and for Discussion Purposes Only

CEE: Existing partners Existing CEE Partners • Hungary: Nonprofit Information and Training Center Foundation (NIOK) http: //www. niok. hu/fedolapangol. html • Poland: Stowarzyszenie Bank Drugiej Reki (BDR) http: //bdr. org. pl/ • Russia: Institute for the Information Society (IIS) http: //www. e-NGO. ru ( pilot phase) 21 Confidential and for Discussion Purposes Only

The CEE Direct Model • Tech. Soup CEE office – Tech. Soup will host and run operations regionally from their CEE office in Warsaw, and will manage/ coordinate with TS Affiliates and TS Fellows (with assistance as required from the head office global operations team). • Regional rather than Country focus – For activities such as defining eligibility and outreach, the focus will be placed on implementing a regional rather than country specific model. This will help simplify the deployment and ongoing management of the model. • Introduction of Advisory Board Concept – Key stakeholders and regional experts will be engaged to help assist in the design and evolution of the direct model and the core components of the model such as the Tech. Soup affiliates and fellows concepts. 22 Confidential and for Discussion Purposes Only

Central Eastern Europe (CEE): increase our presence and deepen our impact Tech. Soup Warsaw Office • Establish Direct Model allowing for more sustainable program in region with TS office providing back-end support • Provide a European base of support and “timezone” friendly base of operations • Gain access to skills & talent in-region for office staffing and “Global Fellows” program (e. Rider concept) • Build Tech. Fellows and Advisors community inregion Support of CEE expansion: Invited Funding Proposal pending with The Charles Stewart Mott Foundation, commitment from Microsoft Community Affairs, interest expressed by Cisco Systems 23 Confidential and for Discussion Purposes Only

CEE Countries Two CEE country groupings have been created for the purpose of the direct model and deployment process: • Group 1: – Bosnia-Herzogovina – Croatia – Czech Republic – Macedonia – Serbia – Slovenia • Group 2: – Bulgaria – Greece – Romania – Slovakia – Ukraine 24 Confidential and for Discussion Purposes Only

CEE Workplan 25 Confidential and for Discussion Purposes Only

Preliminary Milestones & Timing • • August – September 2008 – Convene CAMs & standardize eligibility – Establish advisory group and kickoff – Finalize program design – Fill CEE Direct support role October 2008 – Arrange face-to-face workshop for Advisors in conjunction with Grantmakers East Forum in Dubrovnik – Finalize and Train affiliates – Plan launch phasing November 2008 – Launch CEE Direct pilot December 2008 – Announce as part of e. Inclusion event in Vienna 26 Confidential and for Discussion Purposes Only