Introduction to Safeguarding Level One INSTRUCTIONS If viewing

Introduction to Safeguarding Level One INSTRUCTIONS: If viewing this on a desktop or laptop computer select ‘Slideshow’ from the top menu and then ‘From Beginning’. If using ipad/iphone you will need to use the Microsoft Powerpoint app and open the presentation in the app, select the arrow button from the top menu to play in slideshow mode. Use the buttons at the bottom of each screen to navigate through this e-learning. Next

If you have any difficulties completing this e-learning or would like to receive it in a different format, please contact safeguarding. training@guidedogs. org. uk On completion of this elearning you will: • Have knowledge of the background as to how Safeguarding came about. • Be able to explain why Safeguarding is important to Guide Dogs. • Identify how it relates to you as an employee or volunteer. • Have an awareness of the key legislation and guidance that safeguards the welfare of vulnerable groups. • Demonstrate an understanding of confidentiality and consent. Previous Next

Introduction to Safeguarding Training Help and advice Previous As Guide Dogs is an organisation that works with potentially vulnerable people, we have a duty of care that all our staff and volunteers are equipped with relevant knowledge so that you can carry out your role. Within your role you may come into contact with people who are potentially vulnerable or at risk of harm. In order to ensure that you can respond to concerns that may arise, Guide Dogs requires all staff and volunteers who work directly with our service users to complete mandatory Safeguarding training. Next

Safeguarding Training Introduction to Safeguarding Training Level 1 e. Learning – all staff will complete this during their induction. This training is also mandatory for all volunteers in disclosure roles. At the end of this e-learning you will be asked to complete a short quiz. Help and advice Previous Level 2 workshop This a half day workshop that follows on from the e. Learning. It is delivered locally, and is mandatory for staff and volunteers in disclosure roles. Next

Help and advice Introduction to Safeguarding Training Help and advice Previous Safeguarding can be a sensitive topic. During this e-learning you will be reading about aspects of abuse which some people may find difficult to read. If you have been affected by any issues and feel you cannot complete this, please contact: • your line manager • your volunteer supervisor • or a member of the Safeguarding team on 0345 143 0199 or safeguarding. training@guidedogs. org. uk ! Next

What is Safeguarding? How is it Relevant to Guide Dogs? Why do I need to know about Safeguarding? Government Guidance Previous Safeguarding has a wide remit which requires us to: • Promote the welfare of vulnerable groups; • Prevent harm from occurring; • Protect those that have been or are likely to be exposed to the risk of harm. Agencies that investigate and prosecute such as police and social care, rely on those who work with potentially vulnerable people to inform them of any safeguarding concerns and play their part in protecting them. The same as the fire service relies on the public to alert them to a fire! Next

How relevant is it to Guide Dogs? Guide Dogs as a whole organisation has a legal duty of care to protect those we work with who may be considered potentially vulnerable. By having appropriate and effective safeguards in place, Guide Dogs… Meet this duty of care Previous Embed safeguarding practice into the culture of the organisation Promote our reputation as a safe service provider Protect our finances by being an organisation that is open, honest and ethical. Next

Why do I need to know about Safeguarding? Safeguarding is everyone’s responsibility! From frontline staff and volunteers through to the board of trustees that govern us. Our insurers require us to have a safer recruitment practice, Safeguarding training, criminal disclosure checks and ongoing support and supervision of staff/volunteers. Previous The Charity Commission places an expectation on Guide Dogs to ensure all staff and volunteers have an understanding of this area. You need an understanding of what safeguarding is and what to be aware of. So that you know what to do if someone tells you something or you have any concerns about a vulnerable person. Next

All of this helps to make Guide Dogs a Safe Organisation Work in partnership with other agencies Prevent unsuitable people working with vulnerable adults and children Previous Identify grounds for concern and take action Promote safe practice and challenge unsafe practice Next

Government Guidance What is Safeguarding? How is it Relevant is it to Guide Dogs? Why do I need to know about Safeguarding? Legislation states that: • ‘Organisations in the voluntary sector need to have safeguarding arrangements’, and • ‘paid and volunteer staff need to be aware of their responsibilities for safeguarding’. This includes Guide Dogs having the right policies and procedures in place, safeguarding training, criminal disclosure checks and promoting a safer working environment for vulnerable people. Government Guidance Previous Next

Legislation and terminology varies in different countries. Please select the country you are in to see the relevant legislation for your area. England Wales Scotland Northern Ireland

Safeguarding Definitions - England Safeguarding can be defined as: Protecting vulnerable groups from harm and promoting their wellbeing. It’s important to understand the difference between the legal definitions for children and adults in relation to Safeguarding. A child is: Someone who is under the age of 18 who has a right to be protected in law. It’s important to note that all children are potentially vulnerable. Previous An Adult with care and support needs is: • Someone who is 18 years or over who is and may not be able to protect themselves from abuse and harm. • Every adult has the right to live how they choose, even in risky situations, unless by doing so they put others at risk or if they are deemed to lack the mental capacity to make a reasonable judgement about the risk posed to themselves and others. Next

Miss Smith • Miss Smith is an 84 year old, ex headmistress who lives alone. She suffers from arthritis, is quite bent over and is fiercely independent. • She told you that recently she had a visit from those interfering busy bodies at social services who tried to force her to have central heating installed in her little cottage and meals on wheels. Claiming these are for old people she refused and said she hadn’t had it for 84 years and wasn’t about to start having it now. • She walks a mile in all weathers to the nearest shop and often has a sit down along the route feeling tired. When offered a lift she is offended, picks up her trolley and continues on her way. Previous Is Miss Smith considered vulnerable? YES NO

Miss Smith You’re right! Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Miss Smith No Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Safeguarding History - England We are now going to look at some of the steps in Safeguarding history that have formed some of the key pieces of legislation and guidance we work with today. Over the next couple of screens are timelines that show the development of key pieces of legislation and the cases that have influenced this. Please take time to read about every case. Previous Next

Children’s Timeline - England 1844: Poor Laws This was the earliest legislation to support children and their families. 1844 1973 – Death of Maria Colwell Highlighted the importance of sharing information between agencies. 1944 1973 1980 1986 1987 1944: Death of Dennis O’Neill Dennis’s death through abuse in foster care prompted the first child death inquiry and led to keeping children with their birth family where possible. Previous Next

Children’s Legislation Timeline – England 1844 1973 1980 1986 1987 Previous 1989 1973: Death of Maria Colwell Following Maria’s death an inquiry took place as key Agencies (police, social services, health, education, housing and NSPCC) had been involved. It established: • That physical abuse by parents and carers was a major problem in society and preventable if professionals did the right thing. • Identified lack of inter-agency co-operation and lack of sharing information - it focused on what the professionals didn't do, instead of the harm that the parents caused. • The enquiry suggested the government needed to provide a Child Protection system. Guidance and legislation followed in 1974. Guidelines were for "non-accidental injury to children". 2000 2004 2007 2015 Next

Children’s Timeline - England 1973 – Death of Maria Colwell 1844: Poor Laws 1844 1944: Death of Dennis O’Neill Previous 1973 1986 – Working together to Safeguard Children published 1980: Definitions of Abuse updated to include neglect, emotional harm and sexual abuse. 1986 1987 – Cleveland enquiry recommended guidelines be established for interviewing children as vulnerable witnesses. Next

Children’s Timeline contd. - England 1989: Children’s Act key piece of legislation that protects children, bringing together over 100 pieces of legislation. 1989 2000 2004 2007 2015 2000: Death of Victoria Climbie Previous Next

Children’s Legislation Timeline – England 1844 1973 1980 1986 1987 Previous 1989 2000: Death of Victoria Climbie Victoria died despite being known to many agencies including voluntary and statutory agencies. The inquiry into her death identified many failures in protecting children including: • Failure to share information properly • Lack of understanding of their role in protecting children believing it to be the sole responsibility of police and social workers. • Lack of training for staff. 2000 2004 2007 2015 Next

Over 70 individuals had contact with Victoria leading up to her death. Including: Neighbours NSPCC family centre worker Taxi driver GP Health Visitor Doctors Nurses Previous Social workers French speaking nurse Next

Who was it that took action that brought the abuse to light? Neighbours NSPCC Family centre worker Taxi driver GP Health Visitor Doctors Nurses Previous French speaking nurse Social workers

No – despite concerns being raised, there was a lack of information sharing across the various agencies. Previous Next

A taxi driver realised Victoria was very sick, and against the wishes of Victoria’s aunt locked the taxi doors and took her to an ambulance station where the extent of her injuries were discovered. There was a lack of understanding that individuals had a responsibility to report their concerns. When concerns were raised there was a lack of information sharing across the various agencies. This lead to changes in legislation (2004 Children Act). Creation of children’s commissioner for NI, Scot. Previous Next

Children’s Timeline contd. - England 1989: Children’s Act 1989 2004: Children Act created a shift in emphasis from child protection (the responsibility of social services and police) to safeguarding (responsibility of all those working with children). 2000 2004 2007 2015 2000: Death of Victoria Climbie Previous Next

Children’s Legislation Timeline – England 1844 2004: Children Act 1944 Guide Dogs has to evidence how we meet Section 11 compliance when we enter into a contract with Local Authorities. 1973 1980 1986 We need to demonstrate how: • Staff and volunteers are recruited safely. • Staff and volunteers are trained appropriately. • Staff and volunteers are supported and supervised. • Staff and volunteers know how to safeguard children. 1989 2000 2004 2007 2015 1987 Previous Next

Children’s Timeline contd. - England 1989: Children Act 1989 2004: Children Act 2000: Death of Victoria Climbie Previous 2004 2007 2015 2007: Baby P dies in Haringey Next

Children’s Legislation Timeline – England 1844 1973 1980 1986 1987 Previous 2007: Baby Peter dies in Haringey Baby P died less than a mile from where Victoria Climbie died seven years earlier. This led to a review of how child protection was working after the Victoria Climbie inquiry recommendations. His death is thought to have contributed to the rise in care applications being made by local authorities to the courts and an increase in referrals. • The number of children ‘in need’ at 31 st March 2016 was 394, 400. • This number has remained relatively stable over the last seven years. • The number of children who were the subject of a ‘child protection plan’ at 31 st March was 50, 310 in 2016, an increase of 28. 8% since 2010. 1989 2000 2004 2007 2015 (Source: National Statistics – Department for Education SFR 52/2016, 3 November 2016) Next

Children’s Timeline contd. - England 1989: Children Act 1989 2004: Children Act 2000: Death of Victoria Climbie Previous 2004 2007: Baby P dies in Haringey 2015 Working together to Safeguard Children established: Safeguarding is everyone’s responsibility: for services to be effective every organisation should play their full part; A child-centered approach should be used. Next

There are over 11 million children under 18 in England. Over 390, 000 children received support from children’s services in the last year. Over 50, 000 children in England were identified as needing protection from abuse last year. Reports of sexual offences against children have increased sharply in England. There are over 70, 000 children in care. Neglect is the main concern in 46% of child protection plans in England. Previous Next

Adults’ Timeline - England 1998: Longcare Inquiry Residents with learning difficulties at the Longcare residential home suffered 10 years of abuse, resulting in this major inquiry. 1998 2001 the death of Margaret Panting 2000 2001 2004 2000 No Secrets All local authorities and charities are required to follow the No Secrets guidance unless they can demonstrate that there is a ‘good reason’ to not. Previous Next

Adults’ Legislation Timeline – England 2001 – Death of Margaret Panting 1998 2000 2001 2004 2006 2007 Previous • Margaret Panting died aged 78 within 5 weeks of moving to live with her son-in-law and his children aged 18 and 16 years old. 2012 • She suffered multiple injuries, described at her inquests as torture, including cigarette burns, razor cuts and bruised eyes. • The police were unable to prove which person was responsible for her death, so no one was charged. • This case resulted in all members of the family being acquitted however it did open up the debate for the law to be changed to include culpable homicide as in Scotland. Next

Adults’ Timeline - England 2001 the death of Margaret Panting 1998: Longcare Enquiry 1998 2000 No Secrets Previous 2001 2004 The Bichard inquiry Next

Adults’ Legislation Timeline – England 1998 2000 2001 2004 2006 2007 Previous 2004 Bichard Inquiry Holly Wells and Jessica Chapman died at the hands of caretaker Ian Huntley, in Soham. Following his inquiry, Sir Michael Bichard made 31 recommendations to improve processes and practice around children and vulnerable adults including: 2012 • Ensuring that those who work with vulnerable people, are safely recruited, have a criminal disclosure check, are trained in safeguarding and are monitored and supervised appropriately. • ‘Safer recruitment’ methodology was developed which included assessing a candidates motivation, values and behaviors alongside of the competency skills needed for a role. • The legislation that followed was the Safeguarding Vulnerable Groups Act of 2006. Next

Adults’ Timeline - England 2006: Serious case review into the death of Steve Hoskins 2006 Previous 2007 2012 2014 Next

Adults’ Legislation Timeline – England 2006 – Serious Case Review into the death of Steven Hoskins 1998 2000 2001 2004 2006 2007 Previous Steven had a significant learning disability and was known to adult social services. His care package had been cancelled in August 2005 without a risk assessment taking place. This is what followed: 2012 • Steven made numerous visits to A&E with a number of unexplained injuries, however he was not classified as ‘vulnerable’. • Steven also made 12 calls to police including reporting threats to him before his death. • He was ‘befriended’ by two people known to police who visited him at home, tortured and financially abused him. • He died after falling from a local viaduct where he was forced to hang by his finger tips from the railings by his abusers. • A lack of information sharing was a key factor in the failings by professionals. Next

Adults’ Timeline - England 2006: Serious case review into the death of Steve Hoskins 2006 2007 2012 2014 2007: Fiona Pilkington kills herself and her daughter Previous Next

Adults’ Legislation Timeline – England 1998 2000 2001 2004 2006 2007 Previous 2007 Fiona Pilkington and her daughter failed by police 2012 Fiona killed herself and her daughter after suffering years of torment by local youths. Part of the abuse was aimed at her daughter’s disability. The Independent Police Complaints Commission found that Leicester Police failed to classify the family as vulnerable and respond appropriately. This abuse is classified as a Hate Crime - motivated by hostility or prejudice based on a personal characteristic Next

Adults’ Timeline - England 2006: Serious case review into the death of Steve Hoskins 2006 2012: DBS replaces Criminal Records Bureau 2007 2012 2014 2007: Fiona Pilkington kills herself and her daughter Previous Next

Adults’ Legislation Timeline – England 2012 Disclosure and Barring Service (DBS) 1998 2000 2001 2004 2006 2007 Previous • The DBS provides a service which allows us to do background checks on anyone in a role that involves working closely with children and or vulnerable adults. The DBS replaced what was the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA). • Guide Dogs have a duty to carry out disclosure checks on all staff and volunteers who provide support and training to our service users on a regular basis. • We also have a duty to refer staff and volunteers to the DBS where we believe harm has been caused to a vulnerable person, even if that staff member or volunteer is no longer in our organisation. 2012 2014 Next

Adults’ Timeline - England 2006: Serious case review into the death of Steve Hoskins 2006 2012: DBS replaces Criminal Records Bureau 2007: Fiona Pilkington kills herself and her daughter Previous 2012 2014: The Care Act There is a new duty to consider the physical, mental and emotional wellbeing of the individual service user and provide preventative services to maintain health. Next

These cases show why legally and morally we have a duty of care to check and recruit staff and volunteers safely. They also show being ‘vulnerable’ makes a difference in how a person is treated by statutory agencies. The law now recognises a person can be culpable by association even if it is not proved the abuse was committed by them. The cases demonstrate how sharing information is vital between agencies. Previous Next

The inquiry into Ian Huntley murdering Jessica and Holly identified flaws in the current disclosure process which led to the processes we have today. • Huntley was a caretaker at the school, his partner was a teaching assistant. • Living in a close knit community they had links with others already working at the school. • Ian didn’t have references checked when he was recruited and there was not a disclosure check process in place. • Huntley had lived in various different locations, a number of police forces had information relating to serious criminal behaviour that he had committed or suspected of, including burglary and rape. • The Headteacher of the school did not have access to this information and reported that he would never have employed him if he had. Previous Next

Carl You receive an application from Carl for a GDMI role: • Carl has 20 years experience as a dog handler in the army and was a trustee of an old people’s home for 10 years. • Carl has exemplary references from the army. • His motivations and values are that he believes results come from setting clear goals with high targets. • He is motivated to work for Guide Dogs because of how great the working dog is. • Professional feedback on himself is that he is a hard task master but gets results and meets targets. • His attitude is ‘winners don’t quit and quitters don’t win’. • Feedback from the care home is that he lacks emotional intelligence. • Disclosure of an assault whilst on leave (explanation was youths hanging around chucking rubbish about and he gave them a good dressing down and ordered them to pick it up which escalated into having to physically remove them from the area. ) Previous Do you employ Carl? YES NO

Carl You’re right, we wouldn’t employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous

Carl Sorry that’s not right, we would not employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous

Safeguarding Definitions – Scotland In terms of Safeguarding it’s important to understand the difference between the legal definitions of vulnerable adults and children. A child is: Someone who is under the age of 16 who has a right to be protected in law. It’s important to note that all children are potentially vulnerable. An Adult at Risk is: • Someone who is 16 or over; who is unable to protect themselves from abuse or harm, usually due to a specific set of circumstances. • This could be because they may be old or frail or have a learning or physical disability including a vision impairment. • Every adult has the right to live how they choose, even in risky situations, unless by doing so they put others at risk or if they are deemed to lack the mental capacity to make a reasonable judgement about the risk posed to themselves and others. Previous Next

Miss Smith • Miss Smith is an 84 year old, ex headmistress who lives alone. She suffers from arthritis, is quite bent over and is fiercely independent. • She told you that recently she had a visit from those interfering busy bodies at social services who tried to force her to have central heating installed in her little cottage and meals on wheels. Claiming these are for old people she refused and said she hadn’t had it for 84 years and wasn’t about to start having it now. • She walks a mile in all weathers to the nearest shop and often has a sit down along the route feeling tired. When offered a lift she is offended, picks up her trolley and continues on her way. Previous Is Miss Smith considered vulnerable? YES NO

Miss Smith You’re right! Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Miss Smith No Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Safeguarding History - Scotland We are now going to look at some of the steps in Safeguarding history that have formed the pieces of key legislation and guidance. Over the next couple of screens are timelines that show the development of key pieces of legislation and the cases that have influenced this. Please take time to read about every case. Previous Next

Children’s Timeline - Scotland 1986 - National Guidance for Child Protection Scotland Voluntary agencies are duty bound to follow this framework to promote the wellbeing of children in their care. 1986 The Children Act 1995 sets out the duties and powers available to public authorities to support children and their families and to intervene when the child's welfare requires it. 1991 Age of Legal Capacity (Scotland) Act 1991 sets out legal age of consent and exceptions. Previous 1995 2000 – The death of Kennedy Mc. Farlane and the Victoria Climbie inquiry Next

Children’s Legislation Timeline – Scotland 2000: Kennedy Mc. Farlane - Dumfries. 1986 1991 1986 1995 Previous Kennedy Mc. Farlane died aged 3 after a blow from her mother's boyfriend sent her crashing into the leg of a bed. Thomas Duncan, 33, was sentenced to life for the child's murder. • The 2001 Hammond Inquiry into her death highlighted a failure of ‘partnership working’, a lack of effective ‘information sharing’ between agencies and need for Training. • Existing concerns could have identified that she was ‘at risk of significant harm’ • It led to a review, reported as ‘It’s everyone’s job to make sure I’m alright. ’ 2000 2008 2010 2014 Next

Children’s Legislation Timeline 2000: Death of Victoria Climbie 2000 Victoria died despite being known to many agencies including voluntary and statutory agencies. The inquiry into her death identified many failures in protecting children including: • Failure to share information properly • Lack of understanding of their role in protecting children believing it to be the sole responsibility of police and social workers. • Lack of training for staff. Previous Next

Over 70 individuals had contact with Victoria leading up to her death. Including: Neighbours NSPCC Family Centre Worker Taxi driver GP Health Visitor Doctors Nurses Previous Social workers French speaking nurse Next

Who was it that took action that brought the abuse to light? Neighbours NSPCC Family Centre Worker Taxi driver GP Health Visitor Doctors Nurses Previous French speaking nurse Social workers

No – despite concerns being raised, there was a lack of information sharing across the various agencies. Previous Next

A taxi driver realised Victoria was very sick, and against the wishes of Victoria’s aunt locked the taxi doors and took her to the ambulance station where the extent of her injuries were discovered. There was a lack of understanding that individuals had a responsibility to report their concerns. When concerns were raised there was a lack of information sharing across the various agencies. This lead to changes in legislation with the creation of children’s commissioner for Scotland. Previous Next

Children’s Timeline - Scotland 2001 Death of Caleb Ness in Edinburgh 2001 Previous 2008 2010 2014 Next

Children’s Legislation Timeline – Scotland Caleb Ness Edinburgh, 2001 1986 1991 1995 Previous Caleb Ness was known to be at risk when his dad Alexander killed him by shaking him in 2001. Caleb lived with his mother, who was known to be dependent on illegal drugs and his father who had convictions for violence and dealing illegal drugs. Caleb was the subject of two child protection orders when he died. • A report concluded he had been failed at “almost every level” before he was killed. • His father was sentenced to 11 years in prison for culpable homicide at the High Court in Edinburgh. • An inquiry by Edinburgh and Lothians child protection committee under the chairmanship of Susan O’Brien QC concluded that the parents should not have had care of the child. Caleb’s was an “avoidable child death”, according to the report. 2001 2008 2010 2014 Next

Children’s Timeline - Scotland 2001 Death of Caleb Ness in Edinburgh 2001 Previous 2010 Declan Hainey 2008 2010 2008 – Getting It Right For Every Child (GIRFEC) National approach to improving the wellbeing of children and young people in Scotland. It requires that services aimed at children and young people adapt and streamline their systems and practices and work together. 2014 Next

Children’s Legislation Timeline – Scotland 2010 - Declan Hainey Baby Declan was found mummified in his cot in March 2010. Declan had not 1986 1991 1995 Previous been seen by any formal organisation Or extended family since July 2009 Aged 15 months. This was due to ‘a pattern of concealment’ by his mother. The report made 16 recommendations including the referral of pregnant mothers who misuse substances to be subject of a child protection. It also identified that training and information sharing should be reviewed. 2000 2008 2010 2014 Next

Children’s Timeline - Scotland 2001 Death of Caleb Ness in Edinburgh 2001 2010 Declan Hainey 2008 – Getting It Right For Every Child (GIRFEC) Previous 2010 2014 Mikaeel Kular 2014 – The Children and Young Person (Scotland) Act 2014) and National Guidance for Child Protection in Scotland • Early intervention. • Named contact for every child. • Agencies work together to produce a plan. Next

Children’s Legislation Timeline – Scotland Mikaeel Kular, 2014 • Mikaeel died two days after being beaten by his mum Rosdeep Adekoya at the 2000 family’s flat in Edinburgh in January 2014. 1986 1991 1995 • She put the three-year-old’s body in a suitcase and left it behind her sister’s house in Kirkcaldy. • However, she told police that Mikaeel had disappeared from her home, leading to a major two-day search. She was jailed for 11 years in August 2014 after admitting culpable homicide. A significant case review concluded his death “could not have been predicted”. 2008 2010 2014 Mikaeel’s dad Zahid Saeed, said: “The biggest disappointment is Fife Council took no responsibility for their dealings with Mikaeel and his siblings. ” Previous Next

These cases show why legally and morally we have a duty of care to check and recruit staff and volunteers safely. They also show being ‘vulnerable’ makes a difference in how a person is treated by statutory agencies. The law now recognises a person can be culpable by association even if it is not proved the abuse was committed by them. The cases demonstrate how sharing info is vital between agencies. Previous Next

The inquiry into Ian Huntley murdering Jessica and Holly identified flaws in the current disclosure process which led to the processes we have today. • Huntley was a caretaker at the school, his partner was a teaching assistant. • Living in a close knit community they had links with others already working at the school. • Ian didn’t have references checked when he was recruited and there was not a disclosure check process in place. • Huntley had lived in various different locations, a number of police forces had information relating to serious criminal behaviour that he had committed or suspected of, including burglary and rape. • The Headteacher of the school did not have access to this information and reported that he would never have employed him if he had. Previous Next

Carl You receive an application from Carl for a GDMI role: • Carl has 20 years experience as a dog handler in the army and was a trustee of an old people’s home for 10 years. • Carl has exemplary references from the army. • His motivations and values are that he believes results come from setting clear goals with high targets. • He is motivated to work for Guide Dogs because of how great the working dog is. • Professional feedback on himself is that he is a hard task master but gets results and meets targets. • His attitude is ‘winners don’t quit and quitters don’t win’. • Feedback from the care home is that he lacks emotional intelligence. • Disclosure of an assault whilst on leave (explanation was youths hanging around chucking rubbish about and he gave them a good dressing down and ordered them to pick it up which escalated into having to physically remove them from the area. ). Previous Do you employ Carl? YES NO

Carl You’re right, we wouldn’t employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous Next

Carl Sorry that’s not right, we would not employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous Next

Last year over 2, 700 children in Scotland were identified as needing protection from abuse. There are over 1 million children under 18 in Scotland. Over 15, 000 children were referred to the Children's Reporter in Scotland. There are over 15, 000 children in care in Scotland Reports, sexual offences against children have increased sharply. Concerns about neglect were identified for 37% of children on the child protection register in Scotland. Source NSPCC (2016) Previous Next

Adults’ Timeline - Scotland 2002 Miss X 2000 2002 2007 2016 Adults with Incapacity (Scotland) Act 2000 Provides ways to safeguard welfare and finances of someone who lacks capacity by allowing a person - such as a relative, friend or partner - to make decisions on someone's behalf. It also lets you make arrangements for another person/s to make decisions and manage affairs on your behalf if you lose capacity in the future. Previous Next

Adults’ Legislation Timeline – Scotland 2000 2002 2007 Previous 2002 Miss X A woman with learning difficulties was found to have been held hostage and sexually abused. The 30 -year woman moved into the home of James Mercer and his girlfriend in the town of Newton St Boswells. A social worker from the council unsuccessfully tried to gain access to the home on three separate occasions and raised concerns. It was discovered that the woman had been kept hostage, repeatedly raped, sexually assaulted, starved and handcuffed naked on the floor. 3 men were convicted at the high court in Edinburgh. 2016 Next

Adults’ Timeline - Scotland 2002 Miss X 2000 Adults with Incapacity Act 2000. 2002 2007 - The Adult Support and Protection (Scotland) Act 2007 Identifies and protects individuals who fall into the category of 'adults at risk'. 2007 2016 Abusive Behaviour and Sexual Harm (Scotland) Act 2016 For the first time in legislation the Act addresses the issue of psychological harm as well as physical harm, with any intent to cause either or both as a form of aggravated assault. Previous

Safeguarding Definitions - Wales Safeguarding can be defined as: Protecting vulnerable groups from harm and promoting their wellbeing. It’s important to understand the difference between the legal definitions for children and adults in relation to Safeguarding. A child is: Someone who is under the age of 18 who has a right to be protected in law. It’s important to note that all children are potentially vulnerable. Previous An Adult with care and support needs is: Someone who is 18 years or over who is and may not be able to protect themselves from abuse and harm. Every adult has the right to live how they choose, even in risky situations, unless by doing so they put others at risk or if they are deemed to lack the mental capacity to make a reasonable judgement about the risk posed to themselves and others. Next

Miss Smith • Miss Smith is an 84 year old, ex headmistress who lives alone. She suffers from arthritis, is quite bent over and is fiercely independent. • She told you that recently she had a visit from those interfering busy bodies at social services who tried to force her to have central heating installed in her little cottage and meals on wheels. Claiming these are for old people she refused and said she hadn’t had it for 84 years and wasn’t about to start having it now. • She walks a mile in all weathers to the nearest shop and often has a sit down along the route feeling tired. When offered a lift she is offended, picks up her trolley and continues on her way. Previous Is Miss Smith considered vulnerable? YES NO

Miss Smith You’re right! Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Miss Smith No Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Safeguarding History - Wales We are now going to look at some of the steps in Safeguarding history that have formed the pieces of key legislation and guidance. Over the next couple of screens are timelines that show the development of key pieces of legislation and the cases that have influenced this. Please take time to read about every case. Previous Next

Timeline – Wales Social Services and Well-being (Wales) Act 2014 When the Social Services and Well-being (Wales) Act 2014 came into force in April 2016 it provided Wales with its own framework for social services. The guiding principles of the Act include: • giving individuals a stronger voice and more control over the care and support they receive; • encouraging a renewed focus on prevention and early intervention. Provisions in the Act include: • strengthening powers for safeguarding children and vulnerable adults; • introducing portable assessments, so that people who move from one part of Wales to another will receive the services they need in their new area; • introducing equivalent rights for carers so that they receive the same levels of support as the people they care for. • Introduced the National Safeguarding Board for Wales which oversees and advises all local boards. Previous Next

Safeguarding in Wales All Wales Child Protection Procedures (AWCPP) The AWCPP are an essential part of safeguarding children and promoting their welfare. They inform child protection practice in each of the local and regional safeguarding children boards across Wales. They are managed by the All-Wales Child Protection Review Group (external link) which represents all of Wales’ safeguarding children boards and partner agencies. National action plan to prevent and protect children and young people from sexual exploitation This national action plan sets out a framework and minimum standards that Safeguarding Children Boards and partner agencies should work collectively and individually towards and build on to: • prevent and protect children and young people from sexual exploitation • provide responsive, appropriate and consistent support to those identified as being subject to or at risk of sexual exploitation • contribute to the identification, disruption and prosecution of perpetrators. Previous Next

Children’s Timeline – Wales 1989: Children Act Provides the legislative framework for child protection in Wales. The key principles include: • the paramount nature of the child's welfare. • the expectations and requirements around duties of care to children. 1989 2000 2004 2006 2011 2012 2000: Death of Victoria Climbie Previous Next

Children’s Legislation Timeline 2000: Death of Victoria Climbie Victoria died despite being known to many agencies including voluntary and statutory agencies. The inquiry into her death identified many failures in protecting children including: • Failure to share information properly • Lack of understanding of their role in protecting children believing it to be the sole responsibility of police and social workers. • Lack of training for staff. Previous Next

Over 70 individuals had contact with Victoria leading up to her death. Including: Neighbours NSPCC Family Centre Worker Taxi driver GP Health Visitor Doctors Nurses Previous Social workers French speaking nurse Next

Who was it that took action that brought the abuse to light? Neighbours NSPCC Family Centre Worker Taxi driver GP Health Visitor Doctors Nurses Previous French speaking nurse Social workers

No – despite concerns being raised, there was a lack of information sharing across the various agencies. Previous Next

A taxi driver realised Victoria was very sick, and against the wishes of Victoria’s aunt locked the taxi doors and took her to the ambulance station where the extent of her injuries were discovered. There was a lack of understanding that individuals had a responsibility to report their concerns. When concerns were raised there was a lack of information sharing across the various agencies. This lead to changes in legislation (2004 Children Act). Previous Next

Children’s Timeline – Wales 2004 Updates to Children Act and creation of Rights to Action 1989: Children Act 1989 2000 2004 2006 2011 2012 2000: Death of Victoria Climbie Previous Next

Children’s Legislation Timeline – Wales 1989 2004 2006 2011 2012 2014 Previous Rights To Action 2004 A 2004 policy document was set out, detailing the 7 core aims for children (a direct translation of the UN Committee on the Rights of the Child). These aims are to: 1. Have a flying start in life. 2. Enjoy a comprehensive range of education and learning opportunities. 3. Have the best possible health and freedom from abuse, victimisation and exploitation. 4. Have access to play, leisure, sporting and cultural activities. 5. Be listened to, treated with respect and have their race and cultural identity recognised. 6. Have a safe home and community which supports physical and emotional well-being. 7. Not be disadvantaged by poverty. Next

Children’s Timeline – Wales 2004 Updates to Children Act and creation of Rights to Action 1989: Children Act 1989 2000: Death of Victoria Climbie 2004 2006 2011 2012 Safeguarding Vulnerable Groups Act 2006 This established the Independent Safeguarding Authority (ISA) to make decisions about individuals who should be barred from working with children and to maintain a list of these individuals. The Local Safeguarding Children Boards (Wales) Regulations 2006 Previous Next

Children’s Timeline – Wales 2004 Updates to Children Act and creation of Rights to Action 1989: Children Act 1989 2000: Death of Victoria Climbie Previous 2004 Rights of Children and Young people (Wales) measure 2011 2006 2011 Safeguarding Vulnerable Groups Act 2006 The Local Safeguarding Children Boards (Wales) Regulations 2006 2012 Protection of Freedoms Act 2012 merged the CRB with the ISA to create the new Disclosure and Barring service (DBS) Next

Children’s Legislation Timeline – Wales For more information on Children http: //www. ssiacymru. org. uk/home. php? page_id=298 Previous Next

Children’s Legislation Timeline – Wales We don't know exactly how many children in Wales have experienced child abuse. But official statistics do tell us how many children have been identified as needing support or protection. There are over 620, 000 children under 18 in Wales (2016). Over 19, 000 children received support from children's services in Wales last year. There are over 5, 600 children in care in Wales. Over 2, 900 children in Wales were identified as needing protection from abuse last year. Neglect is the most common reason for taking child protection action in Wales. Reports of sexual offences against children have increased sharply in Wales. There has been a 114% increase in police-recorded offences of obscene publications in Wales since the previous year. Recorded sexual offences against children under 16 have increased by 26% in Wales since 2016. Source NSPCC (2016) Previous Next

Adults’ Timeline – England Wales 1998: Longcare Inquiry Residents with learning difficulties at the Longcare residential home suffered 10 years of abuse, resulting in this major inquiry. 1998 2001 the death of Margaret Panting 2000 2001 2004 2000 No Secrets All local authorities and charities are required to follow the No Secrets guidance unless they can demonstrate that there is a ‘good reason’ to not. Previous Next

Adults’ Legislation Timeline – England Wales 2001 – Death of Margaret Panting 1998 2000 2001 2004 2006 2007 Previous • Margaret Panting died aged 78 within 5 weeks of moving to live with her son-in-law and his children aged 18 and 16 years old. 2012 • She suffered multiple injuries, described at her inquests as torture, including cigarette burns, razor cuts and bruised eyes. • The police were unable to prove which person was responsible for her death, so no one was charged. • This case resulted in all members of the family being acquitted however it did open up the debate for the law to be changed to include culpable homicide as in Scotland. Next

Adults’ Timeline – England Wales 2001 the death of Margaret Panting 1998: Longcare Enquiry 1998 2000 No Secrets Previous 2001 2004 The Bichard inquiry Next

Adults’ Legislation Timeline – England Wales 1998 2000 2001 2004 2006 2007 Previous 2004 Bichard Inquiry Holly Wells and Jessica Chapman died at the hands of caretaker Ian Huntley, in Soham. Following his inquiry, Sir Michael Bichard made 31 recommendations to improve processes and practice around children and vulnerable adults including: 2012 • Ensuring that those who work with vulnerable people, are safely recruited, have a criminal disclosure check, are trained in safeguarding and are monitored and supervised appropriately. • ‘Safer recruitment’ methodology was developed which included assessing a candidates motivation, values and behaviors alongside of the competency skills needed for a role. • The legislation that followed was the Safeguarding Vulnerable Groups Act of 2006. Next

Adults’ Timeline – England Wales 2006: Serious case review into the death of Steve Hoskins 2006 Previous 2007 2012 2014 Next

Adults’ Legislation Timeline – England Wales 2006 – Serious Case Review into the death of Steven Hoskins 1998 2000 2001 2004 2006 2007 Previous Steven had a significant learning disability and was known to adult social services. His care package had been cancelled in August 2005 without a risk assessment taking place. This is what followed: 2012 • Steven made numerous visits to A&E with a number of unexplained injuries, however he was not classified as ‘vulnerable’. • Steven also made 12 calls to police including reporting threats to him before his death. • He was ‘befriended’ by two people known to police who visited him at home, tortured and financially abused him. • He died after falling from a local viaduct where he was forced to hang by his finger tips from the railings by his abusers. • A lack of information sharing was a key factor in the failings by professionals. Next

Adults’ Timeline – England Wales 2006: Serious case review into the death of Steve Hoskins 2006 2007 2012 2014 2007: Fiona Pilkington kills herself and her daughter Previous Next

Adults’ Legislation Timeline – England Wales 1998 2000 2001 2004 2006 2007 Previous 2007 Fiona Pilkington and her daughter failed by police 2012 Fiona killed herself and her daughter after suffering years of torment by local youths. Part of the abuse was aimed at her daughter’s disability. The Independent Police Complaints Commission found that Leicester Police failed to classify the family as vulnerable and respond appropriately. This abuse is classified as a Hate Crime - motivated by hostility or prejudice based on a personal characteristic Next

Adults’ Timeline - England 2006: Serious case review into the death of Steve Hoskins 2006 2012: DBS replaces Criminal Records Bureau 2007 2012 2014 2007: Fiona Pilkington kills herself and her daughter Previous Next

Adults’ Legislation Timeline – England Wales 2012 Disclosure and Barring Service (DBS) 1998 2000 2001 2004 2006 2007 Previous • The DBS provides a service which allows us to do background checks on anyone in a role that involves working closely with children and or vulnerable adults. The DBS replaced what was the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA). • Guide Dogs have a duty to carry out disclosure checks on all staff and volunteers who provide support and training to our service users on a regular basis. • We also have a duty to refer staff and volunteers to the DBS where we believe harm has been caused to a vulnerable person, even if that staff member or volunteer is no longer in our organisation. 2012 2014 Next

Adults’ Timeline – England Wales 2006: Serious case review into the death of Steve Hoskins 2006 2012: DBS replaces Criminal Records Bureau 2007: Fiona Pilkington kills herself and her daughter Previous 2012 2014: The Care Act There is a new duty to consider the physical, mental and emotional wellbeing of the individual service user and provide preventative services to maintain health. Next

The inquiry into Ian Huntley murdering Jessica and Holly identified flaws in the current disclosure process which led to the processes we have today. • Huntley was a caretaker at the school, his partner was a teaching assistant. • Living in a close knit community they had links with others already working at the school. • Ian didn’t have references checked when he was recruited and there was not a disclosure check process in place. • Huntley had lived in various different locations, a number of police forces had information relating to serious criminal behaviour that he had committed or suspected of, including burglary and rape. • The Headteacher of the school did not have access to this information and reported that he would never have employed him if he had. Previous Next

Carl You receive an application from Carl for a GDMI role: • Carl has 20 years experience as a dog handler in the army and was a trustee of an old people’s home for 10 years. • Carl has exemplary references from the army. • His motivations and values are that he believes results come from setting clear goals with high targets. • He is motivated to work for Guide Dogs because of how great the working dog is. • Professional feedback on himself is that he is a hard task master but gets results and meets targets. • His attitude is ‘winners don’t quit and quitters don’t win’. • Feedback from the care home is that he lacks emotional intelligence. • Disclosure of an assault whilst on leave (explanation was youths hanging around chucking rubbish about and he gave them a good dressing down and ordered them to pick it up which escalated into having to physically remove them from the area. ). Previous Do you employ Carl? YES NO

Carl You’re right, we wouldn’t employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous Next

Carl Sorry that’s not right, we would not employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous Next

This legislation shows why legally and morally we have a duty of care to check and recruit staff and volunteers safely. Being ‘vulnerable’ makes a difference in how a person is treated by statutory agencies. The law now recognises a person can be culpable by association even if it is not proved the abuse was committed by them. Cases such as the Soham murders and the Victoria Climbie inquiry demonstrate how sharing information is vital between agencies. Previous Next

Adults’ Legislation Timeline – Wales For more information on Adults http: //ssiacymru. org. uk/pova Previous Next Section

Safeguarding Definitions – Northern Ireland In terms of Safeguarding it’s important to understand the difference between the legal definitions of vulnerable adults and children. A child is: Someone who is under the age of 18. An Adult at Risk of harm is: Someone who is 18 or over; • Whose exposure to harm through abuse, exploitation or neglect my be increased by their; a) Personal characteristics and/or b) Life circumstances. An Adult in need of protection is all of the above AND: c) Unable to protect their own well being, property , assets, rights or other interests AND d) Where the action or inaction or another person(s) is causing or likely to cause them to be harmed. Previous Next

Safeguarding Definitions – Northern Ireland It is important to note that all children are potentially vulnerable. However, not all adults with a disability are automatically considered as being vulnerable or at risk. Some of the Vulnerability factors which increase risk include: • Being emotionally or socially isolated • Where a pattern of violence exists or has existed • Drugs or alcohol are being misused • Relationships are under stress • Staff are inadequately trained or /or poorly supervised • Staff are lacking support/ working in isolation Previous Every adult has the right to live how they choose, even in risky situations, unless by doing so they put others at risk or if they are deemed to lack the mental capacity to make a reasonable judgement about the risk posed to themselves and others. Next

Case example: Miss Smith • Miss Smith is an 84 year old, ex headmistress who lives alone. She suffers from arthritis, is quite bent over and is fiercely independent. • She told you that recently she had a visit from those interfering busy bodies at social services who tried to force her to have central heating installed in her little cottage and meals on wheels. Claiming these are for old people she refused and said she hadn’t had it for 84 years and wasn’t about to start having it now. • She walks a mile in all weathers to the nearest shop and often has a sit down along the route feeling tired. When offered a lift she is offended, picks up her trolley and continues on her way. Previous Is Miss Smith considered either to be ‘at risk’ of harm or ‘in need of protection’ under the legal definition? YES NO

Miss Smith You’re right! Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Miss Smith No Although Miss Smith is elderly she is able to make clear decisions on how to live her life. Previous Next

Safeguarding History – Northern Ireland We are now going to look at some of the steps in Safeguarding history that have formed the pieces of key legislation and guidance. Over the next couple of screens are timelines that show the development of key pieces of legislation and the cases that have influenced this. Please take time to read about every case. Previous Next

Children’s Timeline – Northern Ireland Criminal law act 1967: In respect of safeguarding vulnerable people, everyone in NI has a legal duty to report concerns that they believe to be of a criminal nature. Offences against children and ‘adults at risk’ must be reported. 1967 1995 2000 – The death of Victoria Climbie 2000 The Children (Northern Ireland) Order 1995 This act provides the legislative framework for the NI child protection system. Guide Dogs duty of care toward children stems from this Order. Previous Next

Children’s Legislation Timeline 2000: Death of Victoria Climbie Previous Victoria died despite being known to many agencies including voluntary and statutory agencies. The inquiry into her death identified many failures in protecting children including: • Failure to share information properly • Lack of understanding of their role in protecting children believing it to be the sole responsibility of police and social workers. • Lack of training for staff. Continue 2000

Over 70 individuals had contact with Victoria leading up to her death. Including: Neighbours NSPCC Family Center Taxi driver GP Police Church Doctors Nurses Previous Social workers French speaking nurse Next

Who was it that took action that brought the abuse to light? Neighbours NSPCC Family Center Taxi driver GP Police Church Doctors Nurses Previous French speaking nurse Social workers

No – despite concerns being raised, there was a lack of information sharing across the various agencies. Previous Next

A taxi driver realised Victoria was very sick, and against the wishes of Victoria’s aunt locked the taxi doors and took her to the ambulance station nearby where the extent of her injuries were discovered. There was a lack of understanding that individuals had a responsibility to report their concerns. When concerns were raised there was a lack of information sharing across the various agencies. This lead to the Creation of the Children’s Commissioner for NI. Previous Next

Children’s Timeline – Northern Ireland Cooperating to Safeguard Children 2003/2016: This provides the policy framework for safeguarding children and young people in all sectors including charities. Everyone must work both individually and in partnership. All Guide Dogs staff and volunteers have a duty to work to this standard. 2003 2007 2011 2017 2007 the Bichard Enquiry Previous Next

Children’s Legislation Timeline – Northern Ireland 1967 1995 2003 2007 2011 2017 Previous The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007: Sir Michael Bichard carried out an inquiry in England into the deaths of Holly Wells and Jessica Chapman at the hands of caretaker Ian Huntley, in Soham. offence to the police. Bichard made 31 recommendations to improve processes and practice around children and vulnerable adults including: • Ensuring those working with all vulnerable people, are safely recruited. • Have a criminal disclosure check. • Training in safeguarding, and are monitored and supervised appropriately. Next

Children’s Timeline – Northern Ireland Cooperating to Safeguard Children 2003/2016 2003 The ‘Safeguarding Children from Abuse and Neglect’ 2017 2007 the Bichard Enquiry 2007 2011 2017 Safeguarding Board Act (Northern Ireland) 2011 Sets out the law for the creation of a new Safeguarding Board for all of Northern Ireland. 2011 Our Duty to Care & Getting it Right- Standards of Good Practice for Child Protection: This is a guide to help voluntary agencies such as Guide Dogs. Previous Next

Children’s Legislation Timeline – Northern Ireland 1995 The ‘Safeguarding Children from Abuse and Neglect’ 2017 strategy guides Health and Social Care Trusts, and other key agencies, to work together to protect children. 2003 Citing “no one organisation will have all the answers”, 1967 2007 2011 2017 Previous offence to the police. “…. safeguarding concerns are often like a jigsaw puzzle, people across and within organisations have their own pieces but when information is shared, all those pieces come together to make a picture. ”. Safeguarding is everybody’s business Next

Children’s Legislation Timeline – Northern Ireland There were over 430, 000 children under 18 in Northern Ireland (2015). Over 24, 000 children received support from children's services in Northern Ireland last year (2016). Almost 2, 100 children in Northern Ireland were identified as needing protection from abuse (2015 -16). There were over 2, 800 children in care in Northern Ireland (2015 -16). Source NSPCC Previous Next

Adults’ Timeline – Northern Ireland Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 builds on The Protection of Vulnerable Children and Adults (Northern Ireland) Order 2003 Previous 2007 2012 2015 Next

Adults’ Legislation Timeline – Northern Ireland Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 2003 2007 2012 2015 Previous This act builds on The Protection of Vulnerable Children and Adults (Northern Ireland) Order 2003. It sets out measures to prevent unsuitable adults from working with children and vulnerable adults. This follows legislation in England where the Inquiry by Sir Michael Bichard into the deaths of Holly Wells and Jessica Chapman at the hands of Ian Huntley, a school Caretaker, made 31 recommendations to statutory services. Next

Adults’ Legislation Timeline – Northern Ireland Click the dates in the timeline to view more information Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 continued: 2003 2007 2012 This saw the introduction of: • Safer Recruitment practice, a robust selection and vetting process to help identify and deter unsuitable individuals who seek to work with vulnerable groups. • The creation of Barred lists of people found to be unsuitable to work with vulnerable groups and duty to refer unsuitable people. • Criminal Disclosure checks via Access NI for relevant roles. 2015 Previous Next

The inquiry into Ian Huntley murdering Jessica and Holly identified flaws in the current disclosure process which led to the processes we have today. • Huntley was a caretaker at the school, his partner was a teaching assistant. • Living in a close knit community they had links with others already working at the school. • Ian didn’t have references checked when he was recruited and there was not a disclosure check process in place. • Huntley had lived in various different locations, a number of police forces had information relating to serious criminal behaviour that he had committed or suspected of, including burglary and rape. • The Headteacher of the school did not have access to this information and reported that he would never have employed him if he had. Previous Next

Carl You receive an application from Carl for a GDMI role: • Carl has 20 years experience as a dog handler in the army and was a trustee of an old people’s home for 10 years. • Carl has exemplary references from the army. • His motivations and values are that he believes results come from setting clear goals with high targets. • He is motivated to work for Guide Dogs because of how great the working dog is. • Professional feedback on himself is that he is a hard task master but gets results and meets targets. • His attitude is ‘winners don’t quit and quitters don’t win’. • Feedback from the care home is that he lacks emotional intelligence. • Disclosure of an assault whilst on leave (explanation was youths hanging around chucking rubbish about and he gave them a good dressing down and ordered them to pick it up which escalated into having to physically remove them from the area. ). Previous Do you employ Carl? YES NO

Carl You’re right, we wouldn’t employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous

Carl Sorry that’s not right, we would not employ Carl. Traditionally this would be a very good candidate, but safer recruitment would highlight concerns about values, behaviours and attitudes which are not aligned to our organisation. Previous Next

Adults’ Timeline – Northern Ireland Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 builds on The Protection of Vulnerable Children and Adults (Northern Ireland) Order 2003 2007 Adult Safeguarding Prevention and Protection in Partnership 2015 2012 2015 Health and Social Care Board NI - Adult Safeguarding Board for Northern Ireland established 2012 Guide Dogs is one of the voluntary sector members who is subject to the policies and procedures produced by the Trusts. Previous Next

Adults’ Legislation Timeline – Northern Ireland Adult Safeguarding Prevention and Protection in Partnership 2015 2003 A Shared Responsibility looking at Prevention from harm, Protection from Harm and working in partnership with organisations. 2007 This outlines Guide Dogs responsibility to ensure people who are at risk of harm or in need of protection receive the correct level of response from those they come into contact with. It is not someone else’s responsibility to report a concern it is yours. 2012 2015 Previous Next

This legislation shows why legally and morally we have a duty of care to check and recruit staff and volunteers safely. ‘Vulnerability’ makes a difference in how a person is treated by statutory agencies. The law now recognises a person can be culpable by association even if it is not proved the abuse was committed by them. Cases such as the Soham murders and the Victoria Climbie inquiry demonstrate how sharing information is vital between agencies. Previous Next

When to break confidentiality Concerns or disclosure about a child Concerns or disclosure about an adult What to do next Previous • Confidentiality is an essential part of the trusting relationship we build with our service users; • However, there are occasions when confidentiality can be broken as in the case of a genuine safeguarding concern; • In general, a decision to share confidential information outside of Guide Dogs would be made by the line manager along with the safeguarding team; • Any concerns that you may have can safely be shared with your line manager and the safeguarding team so a decision can be made about next steps. Next

Concerns or disclosure about a child When to break confidentiality Concerns or disclosure about a child Concerns or disclosure about an adult What to do next Previous • If you have a concern about a child you need to be aware that: • In general the person with parental responsibility for the child must give consent to their information being shared with other agencies. • Exceptions to this are where involving the person with parental responsibility puts the child at further risk of harm. • Or it is suspected a crime has taken place; If you do have a concern about a child please follow Guide Dogs procedures as detailed later in the training. Next

Concerns or disclosure about an adult When to break confidentiality Concerns or disclosure about a child Concerns or disclosure about an adult What to do next Previous • All adults have the right to make their own decisions even if they seem unwise or risky to others; • And adults must consent to information being shared. • Exceptions to this are: • They are deemed not have full mental capacity (Level 2 training will cover this in more detail). • There is a need to safeguard others that would be put at risk as a result. • It is suspected a crime has taken place. If you do have a concern about an adult please follow Guide Dogs procedures later in the training. Next

Nicola is a fellow volunteer: • She makes cards to sell and brings them into the office where you work from. She has two children, Sophie nine and Amber who is almost one. • When you see Sophie she always appears to be scruffy and smells of urine. She only speaks to you when her mother is not around. • Sophie told you she is very responsible and can be trusted as she often does all the work for her mum whilst she is in bed. She said she ‘gets a lot of headaches’. Sophie can often be seen with her younger sister Amber perched on her hip, bottle in hand, they are very close. • You see Sophie walking back from her local shop with Amber in the buggy, a heavy bag of shopping is hanging on either side of the pushchair. It’s a cold day, it’s pouring with rain and neither child has a coat on. They are soaked to the skin, there is no sign of Nicola. Previous Should you be concerned about Sophie? YES NO

Nicola You should be concerned, speak to your manager or call the Safeguarding team who will take the appropriate action which may result in calling the local social services team due to concerns over the welfare of the children. Each case received by Safeguarding is assessed on an individual basis and the course of action may change depending on an individuals circumstances. Previous Next

Types of Concerns Includes forms of abuse such as: • Sexual • Physical (such as Domestic Abuse) • Neglect • Emotional and Psychological abuse • Financial And also includes concerns such as; • Hate crime • Mental Health • Emotional wellbeing • Modern Slavery Previous Level 2 will give you the opportunity to understand these categories of abuse in more depth and recognise further signs of abuse. Next

What to do next When to break confidentiality Concerns or disclosure about a child Follow Guide Dogs Procedures • Recognise • Report Concerns or disclosure about an adult • Record What to do next • Respond Previous Next

Recognise Report Record Respond Never promise to keep a secret. If you are told something or have a gut feeling that something isn’t right remember you have a duty to pass information onto your line manager, even if you don’t have permission to do this. Speak to your line manager or a member of the Safeguarding team on 0345 143 0199 as soon as possible. In the rare event that a person is in immediate danger, or the situation is so serious, call the emergency services by dialling 999. Make a brief note as soon as possible after so that you can share this with your line manager. All referrals are recorded by the Safeguarding team in a confidential database for future reference. Where appropriate thank the person for telling you and explain that you need to speak to your line manager next. Once you have spoken to your line manager they and Safeguarding will take any action needed. Previous Next

Further Information Guide Dogs’ Safeguarding leaflet contains further guidance and contact details. Guide Dogs Safeguarding leaflets and Code of Conducts for working with vulnerable groups can be found on our intranet pages If you are a volunteer and you don’t have access to the intranet your line manager can provide a copy of these for you. Previous Next steps

1. To complete Level 1 you will now need to successfully complete a short quiz, the final slide will direct you to this. 2. Employees in a service user facing role please book onto a Level 2 workshop local to you, via Gateway. 3. Volunteers please contact your volunteer manager to reserve your place on Level 2. Previous Next

Take the Level 1 quiz Thankyou for completing Level 1 of Guide Dogs Safeguarding Training Previous