INTRODUCTION TO MANAGEMENT UNIT ONE UNDERSTANDING MANAGEMENT UNDERSTANDING

INTRODUCTION TO MANAGEMENT UNIT ONE UNDERSTANDING MANAGEMENT

UNDERSTANDING MANAGEMENT The organization and coordination of the activities of a business in order to achieve defined objectives. Management is the process of ensuring that an organization or company is able to operate in both the immediate and near future.

Management is often included as a factor of production. Others are: Ømachines Ømaterials Ømoney

FACTORS OF PRODUCTION THESE ARE: Øland Ølabor Øcapital Øentrepreneurship

FUNCTIONS OF MANAGEMENT Ø Planning--The planning function of management controls all the planning that allows the organization to run smoothly. Ø Organizing--The organizing function of leadership controls the overall structure of the company.

Ø Staffing--The staffing function of management includes all recruitment and personnel needs of the organization Ø Coordinating--The coordinating function of leadership controls all the organizing, planning and staffing activities of the company and ensures all activities function together for the good of the organization.

ØCOORDINATING— The coordinating function of leadership controls all the organizing, planning and staffing activities of the company and ensures all activities function together for the good of the organization.

ØCONTROLLING The controlling function of management is useful for ensuring all other functions of the organization are in place and are operating successfully

ROLES OF MANAGEMENT Category Roles Interpersonal Figurehead Leader Liaison Informational Monitor Disseminator Spokesperson Decisional Entrepreneur Disturbance Handler Resource Allocator Negotiator

Ø Figurehead – As a manager, you have social, ceremonial and legal responsibilities. Ø Leader – This is where you provide leadership for your team, your department or perhaps your entire organization. Ø Liaison – Managers must communicate with internal and external contacts.

Ø Monitor – In this role, you regularly seek out information related to your organization and industry, looking for relevant changes in the environment. Ø Disseminator – This is where you communicate potentially useful information to your colleagues and your team. Ø Spokesperson – Managers represent and speak for their organization.

Ø Entrepreneur – As a manager, you create and control change within the organization. Ø Disturbance Handler – When an organization or team hits an unexpected roadblock, it's the manager who must take charge.

Ø Resource Allocator – You'll also need to determine where organizational resources are best applied. Ø Negotiator – You may be needed to take part in, and direct, important negotiations within your team, department, or organization.

MANAGEMENT SKILLS Some managers inspire, some motivate, and others fail miserably to engage their employees. An “effective” manager takes responsibility for ensuring that each individual within his department succeeds and that the team or business unit achieves results.

EXAMPLES OF MANAGEMENT SKILLS: Ø STRATEGIC THINKING Ø COLLABORATION Ø EMOTIONAL INTELLIGENCE Ø CRITICAL THINKING Ø COMMUNICATION Ø MOTIVATION

STRATEGIC THINKING Strategic thinkers immerse themselves in the day’s tasks. They set priorities aligned with major goals. Such individuals often encouraged innovation by backing good people who take smart risks.

COLLABORATION Involves the process of effective networking. This can be achieved via a four step process: ØStay on the radar with people you don’t see regularly ØChange assumptions about the importance/subservience of certain roles in your organization

ØEducate yourself and your staff about the work of others ØCheck your demands and systems to make certain they aren’t undercutting collaboration

EMOTIONAL INTELLIGENCE IQ alone can’t fuel the group’s success. Emotional Intelligence is enhanced via: Øself-awareness Øself-management Øsocial awareness Ørelationship management

Recognize that as a leader, you are contagious. Be a source of energy, empathy and earned trust, proving optimism and realism can co-exist. Understand that resilience is key to leadership, especially in stressful times.

CRITICAL THINKING Critical thinkers question conventional wisdom. They are vigilant about identifying and challenging assumptions that underlie actions or inactions.

COMMUNICATION Simple, yet very important. It comes up continually as a deficit in organizations. Bosses who don’t communicate effectively get in the way of their team’s effectiveness. If you don’t communicate, others will — and the others may be your internal critics or your external competitors.

MOTIVATION Pay your workers fairly, but don’t stop there. Understand the key intrinsic motivators: competence, autonomy, purpose and growth. As a manager determine the prescription for each of your employees.

COACHING Are you among the legions of managers who habitually fix the work of others? Are you the non stop answer machine for people who are overly reliant on you for decisions? And at the end of the day, do you wonder why you’re frustrated and exhausted and employees aren’t getting better on your watch? You need to learn to coach their growth.