Introduction to Interpersonal Communication Chapter 1 The Study

Introduction to Interpersonal Communication Chapter 1

The Study of Interpersonal Communication • Acknowledge our past • Understanding the present – Intrapersonal – Interpersonal – Small group – Organizational – Mass – Public 2

Defining Interpersonal Communication • Message exchange – both verbal and nonverbal • Creation of meaning – the understanding communicators take from the message Chapter 1 3

Models of Communication • Mechanistic Thinking and the Linear Model • Feedback and Interactional Model • Shared Meaning and the Transactional Model Chapter 1 4

Linear Model Sender • • Chapter 1 Sender Message Receiver Channel Message Receiver • Noise – Physical noise – Physiological noise – Psychological noise – Semantic noise 5

Linear Model Sender Message Receiver • Context – Physical – Cultural – Social-emotional – Historical Chapter 1 6

Feedback and the Interaction Model Sender Chapter 1 Receiver 7

Feedback and the Interaction Model • Feedback – responses to people, their messages, or both Chapter 1 8

Shared Meaning and the Transactional Model • Field of experience - refers to a person’s culture, past experiences, personal history and how these elements influence the communication process Chapter 1 9

Interpersonal Communication Continuum • Communication that exists on a continuum from impersonal to interpersonal – Relational history – Relational rules – Relational uniqueness Chapter 1 10

The Value of Interpersonal Communication • Increases job success • Improves relationships with family and friends • Improves academic performance • Self-actualization – becoming the best you can be Chapter 1 11

Principles of Interpersonal Communication It is unavoidable It is irreversible It is symbolic It is rulegoverned • It is learned • • Chapter 1 12

Principles of Interpersonal Communication • It has both content and relationship levels – Content level is the information in the message – Relational level determines how we interpret the message Chapter 1 13

Myths about Interpersonal Communication • It solves all problems • It is always a good thing – Dark side – Bright side Chapter 1 14

Myths about Interpersonal Communication • It is common sense • It is synonymous with interpersonal relationships • It is always face-to-face Chapter 1 15

Interpersonal Communication Ethics • Ethics is a perceived wrongness or rightness of a behavior Chapter 1 16

Five Ethical Systems of Communication • Categorical imperative individuals follow moral absolutes (Immanuel Kant) • Utilitarianism –ethics is bringing the greatest good to the largest number of people (John Stuart Mill) Chapter 1 17

Five Ethical Systems of Communication • The golden mean - a person’s moral virtues stand between two vices with the average or the mean being the foundation for a rational society (Aristotle) Chapter 1 18

Five Ethical Systems of Communication • Ethic of Care –means being concerned with and focused on the connection between communicators (Carol Gilligan) – Female decision making Chapter 1 19

Five Ethical Systems of Communication • Significant Choice – communication is ethical to the extent that communicators can exercise free choice (Thomas Nilsen) Chapter 1 20

Interpersonal Communication Ethics • Understanding ethics and our own values • Choices for changing times: competency and civility Chapter 1 21