Introduction to Intercultural Competence John R Baldwin Department

Introduction to Intercultural Competence John R. Baldwin Department of Communication Illinois State University jrbaldw@ilstu. edu

Brief overview of chapter What is it about (title)? Define “competence”? What are key “chunks” of chapter? Rationale (“imperatives” for studying ICC) Aspects/nature of communication

Why Study ICC? A letter to the editor Is knowledge about world diversity useful for today’s American, as well as specifically for today’s business professional? Should courses in diversity be required? Do “global studies” requirements or college requirements focused on world diversity meet the needs for diversity awareness that will help make us better citizens or better professionals? Mr. Whitman wrote this letter in 1991—do the same issues and opinions still prevail today? Is it likely that Mr. Whitman holds the same attitude now, 15 years later? Should universities incorporate civic engagement into cultural discussions/classes?

Why Study Intercultural Comm? Demographic imperative Technological imperative Economic imperative Peace imperative Interpersonal imperative Are there others? Should any of these be broader or narrower?

Why Intercultural Communication q Internet traffic doubles: ______ q 50/50 year in the workplace: ____ q Largest minorities in the U. S. , B/N? q Haves & have nots: Ave U. S. CEO makes ___x what average employee makes q In late 1990 s, # of Japanese banks in top 10: ___ q # of U. S. manufacturing jobs related to export: ___ q # of U. S. Americans working foreign boss: ____ q # of armed conflicts at any point in time: ____ q Cost to send an employee and family abroad: ___K

http: //www. theladders. com/career-advice/why-men-stronger-professional-networks-than-women

http: //www. boston. com/jobs/diversity/032004/moreinfo. shtml

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http: //www. hispanicallyspeakingnews. com/notitas-de-noticias/2011/03/15/

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http: //www. econedlink. org/lessons/images_lessons/196_chart 21. gif

http: //www. gold-speculator. com/casey-research/8564 -foreign-investment-u-s-going-down-down. html

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http: //www. riazhaq. com/2011/11/us-firms-add-jobs-in-india-china-cut-at. html

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http: //i. imgur. com/i 3 z. IM. jpg

http: //www. allcountries. org/maps/world_poverty_maps. html

War http: //commons. wikimedia. org/wiki/File: War_world_map_-_DALY_-_WHO 2004. svg All Causes http: //en. wikipedia. org/wiki/File: All_Causes_world_map_-_DALY_-_WHO 2004. svg

http: //rt. com/news/africa-s-forgotten-wars-shame-the-media/

http: //www. monitor. upeace. org/archive. cfm? id_article=731

http: //www. guardian. co. uk/news/datablog/interactive/2011/jun/20/refugeestatistics-mapped

http: //filipspagnoli. wordpress. com/stats-on-human-rights/statistics-on-war-conflict/statistics-on-childsoldiers/

Communication Symbolic Meaning, message Interpretive Understanding, agreement Transactional Contextual Physical, Social, Interpersonal Process Involves shared meanings

Communication: A Transactional Model (model from Rickheit & Strohner, Handbook of Communication Competence, 2008, p. 21, based on Strohner, 2001)

An Application