Introduction To CONFIRMIT An advanced powerful appointment booking

Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool ……. designed to streamline and automate today’s business. 1

What is Confirm-IT? Confirm-IT is an easy-to -use, robust appointment booking and confirmation tool developed to increase PRODUCTIVITY 2

Why Sell Confirm-IT? Because 50% of ALL NO-SHOWS for appointments occur because they are forgotten……=LO$T REVENUE OPPORTUNITY KNOCKS 3

Why Sell Confirm-IT? Confirm-IT allows businesses to increase their efficiency and professionalism resulting in TOTAL customer or patient care. 4

Why Sell Confirm-IT? Confirm-IT was designed to be SIMPLE, AFFORDABLE and PRACTICAL! 5

Why Sell Confirm-IT? Confirm-IT can remind customers/patients of their appointment by a telephone call, email, text message or all three! 6

What Confirm-IT Does Reduces Missed Appointments 7

What Confirm-IT Does Replaces Costly & Ineffective Reminder Cards & Phone Calls 8

What Confirm-IT Does Eliminates Old Unreliable Approaches 9

What Confirm-IT Does Builds a Customer/Patient Database 10

What Confirm-IT Does Tracks Performance 11

What Confirm-IT Does Contacts Idle and Inactive Customers/Patients 12

What Else Confirm-IT Does v. Provides Live Service (if connected to tel. systemdial 0 to reschedule now) v. Creates Customer/Patient Profile v. Creates Appointment Notes v. Generates Employee Work Schedule v. Cancels Appointments 13

What Confirm-IT Does B E TH M O T T O ! E LIN Increases BUSINESS! 14

How Confirm-IT Works Confirm-IT consists of two components; (1) Client software (the calendar) which can reside on a customer provided PC Windows 2000 Windows XP VISTA 15

How Confirm-IT Works (2) Server software which can reside on Confirm-IT’s own hardware OR on an CTL Voice. Support Lx. 16

How Confirm-IT Works How things connect… Ethernet CO Lines To make telephone reminders Customer Provided PC with Confirm-IT Software Router WAN To make email/text message reminders Confirm-IT Server High Speed Internet Service to ISP Ethernet 17

Confirm-IT’s Calendar 18

How Confirm-IT Works Appointments Booked Office Confirmed Home Confirmed From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5: 00 PM. To cancel please call (212) 5551212. Thank you. Callouts Begin Cell Confirmed Email Text Msg Confirmed 19

How Confirm-IT Works When Confirming Appts • CI Can detect Busy, No Anwser, Answering Machine/Voice Mail-plays appropriate Message • Programmable choices (1 to confirm, 2 to cancel, 3 to repeat, 0 to reschedule) • 4 port Dialogic Card (Multi-line & Quality Approach) • Calendar Icons/Confirmation Report 20

How Confirm-IT Works 21

How Confirm-IT Works Sample Messages n Appointment Confirmation Message Hello, this is “Business Name” calling to confirm your appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you. n Appointment Confirmation Email/Text Message Subject: [Business Name] You have an appointment on [Date] at [Time]. To cancel call [Phone Number] , thank you 22

How Confirm-IT Works Confirm-IT Messages 1. Appointment Confirmation Greeting 2. Appointment Cancellation Greeting 3. Birthday Greeting 4. Business Closed Greeting • Entire Business • One Provider 5. Inactive 23

How Confirm-IT Works Confirm-IT Messages 1. Appointment Re-Schedule 2. Notify NOW 3. Date Appointment 4. Range Appointment 5. Programmable (Future) 6. Text to Speech (can speak name, provider & service-Future) 24

ONE DAY VIEW 25

THREE DAY VIEW 26

BOOKING AN APPOINTMENT Click on an available timeslot under the provider you want 27

BOOKING AN APPOINTMENT Click on Save and the appointment is booked 28

Target Markets Confirm-IT offers 6 unique software packages. They have been designed to address numerous markets and opportunities. Many of these sectors are already being prospected by your sales staff today. The Applications are: 29

Confirm-IT Applications PERSONAL CARE PERS Tanning Massage Hair PERSONAL CARE PERS Spa Fitness Nail 30

Confirm-IT Applications MEDICAL CARE MEDICA Optometry Dental Medical MEDICAL CARE MEDICAL 31

Confirm-IT Applications ANIMAL CARE ANIMAL C Grooming Veterinary Kennel ANIMAL CARE ANIMAL 32

Confirm-IT Applications LEISURE LEISU RE L Upscale Dining Resort Private Club LEISURE LEISU 33

Confirm-IT Applications SERVICE SERVI CE S SMB Delivery Repair Food Delivery Restaurant SERVICE SERVI 34

Confirm-IT Applications BUSINESS BUSI NE SMB Accounting Utility BUSINESS BUSI 35

CONFIRM-IT Installation Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system or as a voice mail with a telephone system. 36

CONFIRM-IT Installation a f o e e l p m in th a x E ge pa izard W 37

CONFIRM-IT Installation CTL provides additional Professional Services to eliminate any installation or maintenance concerns you may have. 38

Confirm-IT’$ Payback Because Confirm-IT reduces missed appointments, its payback occurs in days! 39

Confirm-IT’$ Payback OK, LET’S ASSUME…… 1. CI avoids just 2 missed Appointments/week 2. Each Appointment cost is $ 100. 00 3. 2 Appoinments $ 100. 00 = $ 200. 00 week 4. $ 200. 00 X 50 weeks = $ 10, 000. 00 Confirm-IT saved $ 10, 000. 00 in the 1 st year alone! And this does not include the additonal savings from the other great features Confirm-IT provides. 40

REVIEW ü It’s SIMPLE, PRACTICAL, AFFORDABLE ü 6 Great App’s ü CTL will help you! ü Great sales package with telephone system/voice mail/Confirm-It (1 stop shop) 41

REVIEW ü Builds Customer Profile ü Compliments your target markets ü Tracks Sales ü NO need to Inventorywe’ll drop ship! ü It’s Recession Proof 42

REVIEW ü Builds & Maintains a Customer/Patient Database ü Provides Detailed Reports ü Limited Competition ü Replaces Costly Mailings ü Increases Professionlism, Efficiency and Productivity 43

REVIEW ü Provides a Working Calendar ü Does Not Impact Telephone System, Network, Computer ü Flashes the Line for Live Service ü Generates employee’s work schedule ü Contacts Idle Customers/Patients 44

REVIEW ü Emergency Remote Notifcation to customers/patients & employees ü Birthday Notification ü Fantastic Payback Model! ü Offers multiple clients ü EASY TO SELL 45

Confirm-IT! - Automatically reminds your customers of their appointment virtually ANYTIME, ANYWHERE 46

CTL Inc. 375 Bridgeport Ave Shelton, CT 06484 203 -925 -4266 www. ctlinc. com 47