Introduction How to Refer Who to refer to

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Introduction • • • How to Refer Who to refer to? Why do we

Introduction • • • How to Refer Who to refer to? Why do we refer? What to refer? When to refer?

WASH/Shelter Referral Mechanism

WASH/Shelter Referral Mechanism

How to Refer? Send an e-mail to: WASH: lebzawsh@unhcr. org Shelter: lebzashl@unhcr. org

How to Refer? Send an e-mail to: WASH: lebzawsh@unhcr. org Shelter: lebzashl@unhcr. org

Email should have the following information – Location/p-code/GPS coordinates – Key informant/Shaweesh name &

Email should have the following information – Location/p-code/GPS coordinates – Key informant/Shaweesh name & number – Brief description of the case/issue referred – If there’s a suspected outbreak, fire • What • # of cases

Google Docs UNHCR WASH/shelter Units feed the info to Google docs. The link: https:

Google Docs UNHCR WASH/shelter Units feed the info to Google docs. The link: https: //docs. google. com/spreadsheets/d/1 j. WA Dhzo. Hm. KMT 4 F 1 h. C 8 Uy. DOQb. EIg. CDzy. Fkszlf 6 am UGE/edit#gid=0

CC [carbon copy] UNHCR WASH/Shelter Unit will copy the partner and the donor who

CC [carbon copy] UNHCR WASH/Shelter Unit will copy the partner and the donor who are responsible to respond in the area/site/cadastral

Health related Issue UNHCR Health Unit (Mona) and the Mo. H focal person will

Health related Issue UNHCR Health Unit (Mona) and the Mo. H focal person will be also copied.

Follow-up WASH/Shelter Unit will follow up until that referral is completed and the case

Follow-up WASH/Shelter Unit will follow up until that referral is completed and the case is closed.

Pending Referrals WASH Unit sends a weekly e-mail including the pending referrals. Pending WASH

Pending Referrals WASH Unit sends a weekly e-mail including the pending referrals. Pending WASH Referrals in 2016 # of pending Referrals * # of unclosed referrals** ACF 0 11 Intersos 2 10 LRC 10 10 Mercy Corps 1 9 NRC 0 0 OXFAM 4 5 Medair 0 2 x SCI 4 7 x WVI 0 2 GVC 4 4 Grand Total 25 60 Agency # of pending days (0 -30) x x x # of pending days (31 -60) # of pending days (more than 60) x x x *referrals which are still blank in the “Assistance provided” column **referrals which are still blank in the “date closed” column x

Who to refer to? IAMP (interagency mapping platform) is the platform where we could

Who to refer to? IAMP (interagency mapping platform) is the platform where we could find all sort of information concerning informal settlements.

IAMP • • • location (GPS)/Cadastral Number of house units/individuals Partners assisting the site

IAMP • • • location (GPS)/Cadastral Number of house units/individuals Partners assisting the site Key informant Name and number WASH/Shelter activities

WASH Map

WASH Map

Why do we refer? • Protection • To prevent a serious outbreak • Key

Why do we refer? • Protection • To prevent a serious outbreak • Key surveillance tool to prevent possible outbreaks of WASH related diseases • Improve the life of refugees • To hold partners accountable in their activities

When to refer? • IMMEDIATELY! • It could stop something small becoming something big

When to refer? • IMMEDIATELY! • It could stop something small becoming something big we can’t contain!

Implications of not referring Suspected disease outbreaks

Implications of not referring Suspected disease outbreaks

If you identify something wrong Refer it!

If you identify something wrong Refer it!

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