INTRAFOCUS Balanced Scorecard Presentational Templates The Balanced Scorecard
INTRAFOCUS Balanced Scorecard Presentational Templates
The Balanced Scorecard INTRAFOCUS • The Balanced Scorecard is a strategic planning and management method used to: • align business activities to a vision and strategy of an organisation • improve internal and external communications • monitor organisational performance against strategic goals. • The design of Balanced Scorecard concerns itself with: • the identification of a small number of financial and non-financial measures referred to as Perspectives • setting targets for the measures and then • measuring them on a regular basis to determine success or failure.
INTRAFOCUS Balanced Scorecard • Indicator 1 • Indicator 2 • Indicator 3 Financial Customer Strategy Internal Processes • Indicator 1 • Indicator 2 • Indicator 3 Learning & Growth • Indicator 1 • Indicator 2 • Indicator 3
INTRAFOCUS Balanced Scorecard Financial Objectives Measures Initiatives Customer Internal Processes Objectives Strategy Measures Initiatives Learning and Growth Objectives Measures Initiatives
Typical Excel Balanced Scorecard Indicator Target Weight INTRAFOCUS Description Value Financial Perspective Description KPI - 1 KPI - 2 KPI - 3 Financial Perspective Total Performance in group Customer Perspective Description KPI - 1 KPI - 2 KPI - 3 Customer Perspective Internal Processes Perspective Description KPI - 1 KPI - 2 KPI - 3 Internal Processes Perspective Learning & Growth Perspective Description KPI - 1 KPI - 2 KPI - 3 Learning and Growth Perspective
INTRAFOCUS Financial Indicators Finance Objectives Measures Targets Initiatives Objective 1 Objective 2 Objective 3
INTRAFOCUS Customer Indicators Customer Objectives Measures Targets Initiatives Objective 1 Objective 2 Objective 3
INTRAFOCUS Internal Processes Indicators Internal Processes Objectives Measures Targets Initiatives Objective 1 Objective 2 Objective 3
INTRAFOCUS Learning & Growth Indicators Learning and Growth Objectives Measures Targets Initiatives Objective 1 Objective 2 Objective 3
The Quickscore Application INTRAFOCUS • Software is not required to implement a Balanced Scorecard, but it does help. Furthermore a good software tool will allow user to: • organise key metrics in a meaningful way • display data and combinations of data • provide management teams with a clear business overview • allow users to input data easily and frequently • Provide the means to ‘drill down’ to the underlying data should the need arise to question a specific activity • Intrafocus recommends the Spiderstrategies Quickscore product to those companies that want to take a structured approach to rolling out Balanced Scorecards
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