Interpersonal Communication What is Interpersonal Communication Communication that
- Slides: 12
Interpersonal Communication
What is Interpersonal Communication? ¡ Communication that occurs between two people, or one-to-one communication
Interpersonal Skills Develop over the course of your life ¡ Help you build relationships ¡ A part of interpersonal skills includes the ability (or inability) to be Self-Monitoring Observing and regulating ones own behavior
Sides of Self Public Self Who you are/appear to be to the outside world, your “personality” Private Self Similar to your spiritual self, your truest self, the deeper side of each of us which includes our thoughts and feelings
Interpersonal Messages Relationship Dimension *Communication is conveyed through emotion, using paralanguage and nonverbal symbols *Info is displayed through tone of voice, body language reactions, etc. ¡ ¡ Content Dimension *Information is conveyed through words *(Or what is actually said) Keep in mind the messages don’t always match!. .
Interpersonal Skills Exchanging information ¡ Explaining points of view ¡ Listening, sympathizing and empathizing ¡ Making and taking constructive criticism (includes I-Messages, which help to clarify CC) ¡
Interpersonal Attitudes ¡ ¡ ¡ ¡ Other Orientation (Attention or focus) Positiveness (Upbeat attitude) Openness (Self-Discloser) Effectiveness (Directness & Sincerity) Expressiveness (Shares, not spectator) Interaction Management (Small talk, flow) Closeness (Degree of Connection) Appropriateness (Context)
Negotiation ¡ ¡ Negotiation in communication is the goal of seeking a solution that works for the parties involved. Or a “win-win” situation Negotiation is a form of compromise because each party must give up something to gain something
Parts of a Conversation ¡ 1) 2) 3) There are three parts of a conversation. They are: Opening Business Close The close includes transitioning, which moves to change the subject or close the converation.
Conversation Rules Are unspoken or common sense conversational rules ¡ Culture specific (Look while talking? ) ¡ Includes rules like, ‘don’t interrupt, ’ ‘say please and thank-you’, etc. ¡ Most cultures value politeness, truthfulness, turn-taking ¡ Saving face (We’ll call you!) ¡
Social Rituals Are established forms of social behavior ¡ “Hello” ¡ “Goodbye” ¡ “How are you? ” ¡
Etiquette Socially accepted practices that guide behavior in different situations ¡ Exp. Open a car door for your date or for someone walking behind you ¡
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- Tôn thất thuyết là ai
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- Mass communication
- Communication is inescapable
- Universal of interpersonal communication