Interpersonal Communication SPC 1017 Competent Communicator 5 Characteristics

Interpersonal Communication (SPC 1017)

Competent Communicator 5 Characteristics: • Adaptability • Cognitive Complexity • Empathy • Ethics • Self-Awareness

1017 Assessment History Fall 2014 – Spring 2015 • Assessed 5 Characteristics of Competent Communicator Spring 2016 • Based on results from college wide survey, faculty decided to focus on self-awareness

1017 Assessment Plan Fall 2016 – Spring 2017 • Edited statements on self-awareness tool • Created Lib. Guide with activities on self -awareness • Launched pre- and post-test survey college-wide

Fall 2017 – Spring 2018 (Current) Fall 2017 • Piloted contextualized statements on survey with sample faculty • Implemented Yale Blueprint assessment activity • Revised survey based on feedback Spring 2018 • Implemented pre and post survey

Changes Made to Assessment for Spring 2018 Based on the feedback from pilot: • Changed the scaling of questions Spring 2017 Categories Scaling Spring 2018 Categories Scaling Beginning 20 -40 Beginning 20 -54 Developing 41 -60 Developing 55 -69 Maturing 61 -80 Competent 70 -84 Advanced 81 -100 Advanced 85 -100

Self-Awareness Response Rates 40% 35% 30% 25% 20% 29% 28% 34 15% 10% 5% 0% Spring 2016 Spring 2017 **Based on pre and post results** Spring 2018

How To Increase Response Rates Suggestions for continuing to improve student response rates?

Spring 2017

Self–Awareness Results 2018 Pre-Test Post-Test Count % 2 0. 43% 0 0% Developing 117 25. 71% 104 22. 85% Competent 314 69. 01% 299 65. 71% Advanced 22 4. 83% 52 11. 42% 455 100% Beginning Total **Note: Different scale from Spring 2017

Success Rate 77. 13% **Students who scored competent and advanced**

Breakdown by Modality Pre-Test Post-Test Difference F 2 F 73. 68% 75. 2% +1. 52 Online 73. 74% 75. 9% +2. 16

Breakdown by NSE Enrollment NSE Pre. Enrollment Test Post-Test Differenc e Enrolled in NSE 73. 84 75. 7 +1. 86 Completed NSE 73. 86 75. 4 +1. 54 Never Took NSE 73. 35 75. 6 +2. 25

Breakdown by First 5 Enrolled Classes First 5 Class Pre-Test Post-Test Status Difference Completed All 1 st Five Successfully 74. 31 75. 9 +1. 59 Still in 1 st Five – Successful Thus Far 73. 67 75. 7 +2. 03 1 Non-Successful Course in 1 st Five 72. 99 75 +2. 01 More than 1 Non-Successful Course in 1 st Five 73. 68 74. 1 +. 42

Next Steps for SPC 1017 Do we want to continue working on self-awareness or go in a new direction?

SPC 1017 Learning Objectives • SLO#1: Students will be able to articulate the role of perception as it influences the definition of self and others. • SLO#2: Students will demonstrate effective verbal and nonverbal communication skills for successful interpersonal communication. • SLO#3: Students will demonstrate interpersonal communication competence.

SPC 1017 Learning Objectives • SLO#4: Students will be able to manage and/or resolve circumstances of interpersonal conflict. • SLO#5: Students will deliver extemporaneous speech(es). • SLO#6: Students will demonstrate small group dynamics and act appropriately.

Questions?

LOL’s Current SPC 1608: Beth Perrell and Arri Stone 2018 -2019? Current SPC 1017: Melissa Johnson and Mayra Holzer 2018 -2019?