Internet Telephony PBX System www planet com tw
Internet Telephony PBX System www. planet. com. tw Copyright © PLANET Technology Corporation. All rights reserved.
Agenda l PLANET IP PBX Solutions l Main Functions Introduction l Comparison l Roadmap www. planet. com. tw 2
PLANET IP PBX Solutions www. planet. com. tw
IP PBX Solutions ─ ─ ─ Auto Config. Po. E IP Phone Po. E Data Voice Auto Config. Phone www. planet. com. tw 4
Benefits Affordable Configurable Manageable User-friendly www. planet. com. tw 5
Product Portfolio IPX-2000 IPX-1900 IPX-1800 N IPX-300/300 W Module Slot 2 2 - - ISDN ports - - 4 - FXO ports (max. ) 8 (IPX-FXO) 4 (IPX-19 FO) - - FXS ports (max. ) 2 (IPX-FSL) 4 (IPX-19 FS) - - Life-Line V (IPX-FSL) V (IPX-19 SL) - - 200 30 100 50 60 10 30 LAN ports (RJ-45) 1 4 4 1 WAN ports (RJ-45) 1 1 WLAN (11 b/g) - - - V (IPX-300 W) Voice Mail V V Meet-me Conference V V Auto Attendant V V CDR V V T. 38/T. 30 V V V (up to 4 units) - - - Enterprise SMB / SOHO Model Hardware Function Max. Registration Max. Concurrent Calls Software Function IP Stack Target Market www. planet. com. tw 6
Product Overview IPX-2000 Max. Registrations: 200 Max. Concurrent Calls: 50 2 -open expansion slots USB ports • For USB 2. 0 flash and Voice Mail backup n For IPX-FXO (4 -Port FXO module) • Up to 8 PSTN lines n For IPX-FSL (3 FXO + 1 FXS module) • Life-Line Support WAN port • • Router, Internet connection IP Stack (up to 4 units) LAN port • • Local switch connection For registered extension IP phones www. planet. com. tw 7
Product Overview IPX-1900 2 -open expansion slots n For IPX-19 FO (2 -Port FXO module) • Up to 4 PSTN line IPX-1900 n For IPX-19 SL (1 FXO + 1 FXS module) Max. Registrations: 300 Max. Concurrent Calls: 60 • Life-Line support n For IPX-19 FS (2 -Port FXS module) • Up to 4 analog phone Rear Panel WAN port LAN port Reset Console port www. planet. com. tw 8
Product Overview IPX-1800 N Max. Registrations: 30 Max. Concurrent Calls: 10 Rear Panel LAN port WAN USB port Telephony Interfaces 4 -Port BRI-ISDN www. planet. com. tw 9
Product Overview IPX-300 W IPX-300 Max. Registrations: 100 Max. Concurrent Calls: 30 IPX-300 Rear Panel WAN LAN port IPX-300 W Rear Panel WAN LAN port Wireless Antenna Connector (RP-SMA) www. planet. com. tw 10
Main Features Auto Attendant Voicemail System Stack Trunk Access Call Transfer Auto Provisioning Administration PBX Features IP PBX Dial Plan Call Forward CDR Conference SIP Server (3 -Way, Meet-me) (Proxy, Register) Call Pick-up Call Park www. planet. com. tw 11
Product Features (1/2) SIP Features n IPX-2000 : 200 registrations / 50 concurrent calls / 4 IP stacking n IPX-1900 : 300 registrations / 60 concurrent calls n IPX-180 N : 30 registrations / 10 concurrent calls n IPX-300 series : 100 registrations / 30 concurrent calls n Asterisk Compatible IP PBX Features n Inter-PBX SIP trunking n Call parking / Broadcast call / Memo call n Supports feature phone call hold, call waiting, 3 -way call conference n Multi-room meet-me conference n Quality Of Service (Qo. S) n Call Detailed Record (CDR) n Block outbound unnecessary pay-phone numbers www. planet. com. tw 12
Product Features (2/2) Auto Attendant n Configurable IVR (Interactive Voice Response) prompts n Key to reach operator n Timeout interval and timeout action n Music on ringing extensions n Forward to voice mail on no-answer n Auto Attendant / Work Time IVR Voice Mail n User PIN n MWI (Message Waiting Indicator) notification n Voice mail forwarding n Voice mail to email www. planet. com. tw 13
Main Functions Introduction www. planet. com. tw
Main Functions l Basic Call Function l Advanced Features www. planet. com. tw 15
Topology Scenario ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Frankfurt Taipei Berlin US Office Headquarter Office JP Traveler Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 16
Local and Remote Extension Dialing Dial 1002 ─ PSTN Connection ─ IP Connection U. S. Dial 1003 Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Dial 2001 Dial 3001 Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 17
Local and Remote PSTN Trunk Access Dial 0 -886 -2 -22199788 Dial 0 -512828 Dial 0 -30 -5168568 ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 18
Call Transfer Now, 1003 takes care of this issue. I transfer this call to her. Please wait for a minute. ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Push “Transfer” Dial 1003 and then hang up. Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 Hi. May I help you? 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch Dial 1001 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 19
Main Functions l Basic Call Function l Advanced Features www. planet. com. tw 20
Advanced Features Auto Attendant Prompts Call Park IP PBX Advanced Features Voicemail Music On Hold Life Line Meet-me Conference www. planet. com. tw 21
3 -Way Conference Call ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Call 3001 Let me invite 2001 Hi, 2001 Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 We should invite. Hi, 2001 Hi, 1001 & 3001 Berlin Branch 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 22
Meet-me Conference Call Dial 9999 ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Frankfurt Headquarter 1001 1002 ITSP A Setup a meeting room 9999 at this system. 1 -408 -9468686 49 -69 -255688 Dial 9460001 ext 9999 1003 49 -69 -527668 Dial 255688 ext 9999 886 -2 -22199788 49 -69 -512828 Dial 2588556 ext 9999 ITSP B 49 -30 -5168568 Berlin Branch Dial 9999 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 23
Group-based Call Pick-up Group Sales 1001 1002 Welcome to Planet Technology For English service, please dial “ 7” 1003 Pick-up the phone, and dial “ *8 ” to pick up the ringing call Pick-up Group R&D 1011 1012 Dial 22199518 Dial 1001 1013 www. planet. com. tw 24
Call Parking I want to talk from other line. Please wait for a while Please dial transfer extension Dial “ * # “ or Transfer button 706 Dial 700 1001 Hang Up 886 -2 -22199518 Play Music 1002 1003 Dial 706 1011 Dial 22199518 ext 1001 Continue Conversation 1012 1013 Call Park Pilot Number: 700 Available Parking Line: 701~720 www. planet. com. tw 25
Basic Call Forward - Unconditional Set “Unconditional Call Forward” to 0 -69 -527668. ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch Dial 1001 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 26
Basic Call Forward - Unavailable Set “Unavailable Call Forward” to 0 -69 -527668. ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch Dial 1001 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 27
Basic Call Forward – Line In Use Set “Line In Use Forward” to 1003. ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Dial 1002 Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch Dial 1001 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 28
Selective Call Forward the call from 3001 to 0 -69 -527668. Forward the other call to Voicemail. ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Frankfurt Headquarter 1001 1002 ITSP A Extension 1001 is unavailable. Please leave message after “Beep”. 1 -408 -9468686 49 -69 -255688 1003 49 -69 -527668 886 -2 -22199788 49 -69 -512828 ITSP B 49 -30 -5168568 Berlin Branch Dial 1001 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C Dial 1001 070 -215000 www. planet. com. tw 29
Selective Call Block the call from 3002. Block anonymous call. ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ATA ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 Frankfurt Headquarter 1001 1002 ITSP A Extension 1001 is unavailable. Please leave message after “Beep”. 1 -408 -9468686 49 -69 -255688 1003 49 -69 -527668 886 -2 -22199788 Anonymous 49 -69 -512828 Caller ITSP B Dial 255688 ext 1001 49 -30 -5168568 Berlin Branch Dial 1001 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 Dial 1001 www. planet. com. tw 30
Main Functions l Basic Call Function l Advanced Features www. planet. com. tw 31
Auto Attendant ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) Branch ITSP A 1 -408 -9460001 ITSP C 070 -215 -0001 ATA Frankfurt Headquarter 1001 1002 ITSP A 49 -69 -255688 1003 1 -408 -9468686 Welcome to Planet Technology. For English service, please dial “ 7”. 49 -69 -527668 Dial 255688 886 -2 -22199788 49 -69 -512828 ITSP B Dial 1002 49 -30 -5168568 Berlin Branch 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 32
Configurable Greeting / Multilingual ─ PSTN Connection ─ IP Connection U. S. Traveler in Tokyo (4001) ITSP A Frankfurt Welcome to Planet Technology. 1 -408 -9460001 For English service please dial “ 7”. ITSP C Branch ATA Headquarter 070 -215 -0001 1002 ITSP A 49 -69 -255688 1003 Welcome to Planet Technology. For Chinese service please dial “ 0”. 1 -408 -9468686 Dial 1001 49 -69 -527668 Dial 9460001 Dial 255688 886 -2 -22199788 49 -69 -512828 ITSP B Dial 1002 49 -30 -5168568 Berlin Branch 886 -2 -22199518 Taipei Branch 49 -30 -2588556 3001 2002 3002 ITSP C 070 -215000 www. planet. com. tw 33
Auto Provisioning Look forward the TFTP server to download the configuration file IPX-2000 Retrieve the configuration file Based on the MAC address, create an unique configuration file for each IP phone Switch DHCP Option: Code: 150 (TFTP Server Address) Value: IPX-2000 LAN Port IP Address Router Ext. No. 5001 IP Phone ATA Modem www. planet. com. tw 34
Comparison www. planet. com. tw
Product Comparison Traditional PBX Vo. IP Gateway IPX-2000 IPX-1900 Cisco ISR 2800 Call Transfer V - V V Pickup Parked Call V - V V 3 -Way Private Conference V - V V Universal Phone Number V - V V Do Not Disturb (DND) V - V V Long Distance Call Control Optional - V V Recording Optional - V V Music on Hold Optional - (Bundle Part Number: Cisco 2821 -CCME/K 9) PBX Function Inbound/ Outbound IP Stacking Inbound Caller ID 8 PSTN Lines 100 Extensions Analog V IPX-2000: 8 PSTN Lines 200 Extensions 8 PSTN Lines 100 Extensions IPX-1900: 4 PSTN Lines 300 Extensions V (up to 4 units, IPX-2000 only) Analog V 8 PSTN Lines 100 Extensions - Analog Digital - V Vo. IP Voice Compression - G. 711/ 723/ 729 G. 711/ G. 723/ G. 726/ G. 729/ GSM/ i. LBC G. 711/ 723/ 729 Vo. IP protocol - H. 323, SIP Skinny, SIP Vo. IP Gateway Optional V Voice Mail Optional - V ADD Cisco Unity Express Voice Mail Server (extra charge) Auto Attendant PIN-Controlled Meet-me Conference www. planet. com. tw Optional - V Cisco Unity Express Voice built-in - - V ASS DSP Farm (extra charge) 36
Product Comparison Traditional PBX Vo. IP Gateway IPX-2000 IPX-1900 Cisco ISR 2800 Network Gateway - V V V IP Sharing (NAT) - V V V Qo. S Bandwidth Management - Optional V V WAN Interface - Fixed IP, PPPo. E, DHCP VPN - - V V Gatekeeper Included - Optional - V Mail Server - - (mail client only) - - V V V DSP So. C RTOS Platform System Control Interface RS-232, FTP HTTP RS-232, FTP Configuration Interface RS-232 Web Based GUI Firmware Update - Remote Update Remote Control - - V V (Bundle Part Number: Cisco 2821 -CCME/K 9) Networking Function Data/ Voice Integration Comprehensive CDR Log System Core System Linux Platform Power PC CPU Linux Platform www. planet. com. tw 37
Product Comparison PLANET IPX-2000 PLANET IPX-1900 PLANET IPX-1800 N Anta System Simplicity SME IP-PBX Zultys MX-250 Polylink Sys. Master SM 700 PBX Solution System Software/ System - -- V - V SIP SIP/ H. 323 SIP/ Skiny Enterprise SMB / SOHO SMB SMB Enterprise SMB/ Enterprise NAT Transversal V V V V V User Supported 200 30 100 250 100 24 72 IP Stacking V (up to 4 units) - - - - ISDN Ports - - Max. 4 - - - FXO Ports Max. 8 Max. 4 - Max. 4 Max. 24 - Max. 16 - Max. 8 FXS Ports Max. 2 - - Max. 16 - Max. 8 Platform Embedded System IPC IPC Embedded System Voice Mail V V V V Optional Meet-me Conference V V V Optional Auto Attendant V V V V V T. 38/T. 30 V V V - - - ITSP Service V V V V - V Item Model Product IP Phone Bundle Protocol Target Market Sphere VG 3 Phone. Hub Cisco www. planet. com. tw 38
Product Comparison Item Model PLANET IPX-300/300 W Linksys SPA 9000 D-Link DVX 1000 Welltech e. PBX 100 A WLAN (802. 11 b/g) V (IPX-300 W) - - - WAN ports (RJ-45) 1 1 100 30 1 2 4 (Upgradeable to 16) 25 25 1 100 13 Hardware Features LAN ports (RJ-45) Phone ports (FXS) Max. Registration Max. Concurrent calls Software Features Voice Mail V, 20 Minutes V V V SIP Trunk 10 4 25 13 Voice Codec G. 711/ G. 723/ G. 726/ G. 729/ GSM/ i. LBC G. 711/ G. 723/ G. 726/ G. 729 G. 711/ G. 729 / G. 723 G. 711/ G. 729 FAX Support T. 38 / G. 711 Pass-Through - - Auto Attendant V V IVR V V Record IVR via Phone V - - - Detailed Call Record (CDR) V V Call Status V - - - Caller ID V V Call Transfer/ Hold V V V V Call Hold/ Music On Hold V V Call Pick up/ Park V V Call Routing V V Hunt Group V V Call Forward (Always/ Busy/ No Answer) www. planet. com. tw 39
Roadmap 4 -Port BRI/PRI-ISDN module IPX-BRI / IPX-PRI For IPX-2000 use Enterprise 16 -Port SIP IP PBX High-performance IP PBX with 4 module slots, 600 Ext. / 150 calls SMB 4 -Port module with IPX-1900 IPX-194 FO / IPX 194 SL 2 -Port SIP IP PBX SOHO Cost effective, 2 FXO or 1 FXS + 1 FXO, 100 Ext. / 30 calls IPX-320 2010/Q 1 2010/Q 2 www. planet. com. tw 40
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