INTERNET SAFETY Consumer Action 2010 Consumer Action Training

INTERNET SAFETY © Consumer Action 2010 Consumer Action Training Slides

Risks for Internet Users The three Cs: 2 § Inappropriate or unwanted contact § Inappropriate or inaccurate content § Deceptive or fraudulent commerce Internet Safety: Training Slides www. consumeraction. org

How Online Scammers Find Their Victims 3 § Phishing § Spam § Malware § Malicious (phony, or “spoofed”) websites § Unsecure transactions § Social networking Internet Safety: Training Slides www. consumeraction. org

Activity: How to Spot a Phishing e. Mail § § § 4 Read the email message and the site text below it. Circle any “red flags” - things that make you think the message could be phishing and the website could be phony. Be prepared to explain your choices. Internet Safety: Training Slides www. consumeraction. org

Protecting Your Computer & Data 5 § Use a firewall § Install antivirus software § Install antispyware § Use a spam filter § Perform timely updates § Create strong passwords § Secure your wireless network § Stick with trusted sources § Beware of older computers’ security limitations Internet Safety: Training Slides www. consumeraction. org

Avoiding Online Marketing 6 § Guard your information § Be wary of contests and “special” offers § Read site’s privacy policy § Use an alternate email address § Manage your cookies § Don’t engage § Teach kids to be careful Internet Safety: Training Slides www. consumeraction. org

Fast Facts § § 7 Billions of fraudulent emails are sent every day. In some months, there have been close to 50, 000 active phishing websites. Phishing leads to estimated losses of several hundred million dollars a year. Most phishing sites are active for only about 20 hours. Internet Safety: Training Slides www. consumeraction. org

Activity: 12 Tips and Tools for Online Safety § § 8 Write the letter of the word or phrase from the list at the bottom of the page that best completes each sentence. Be prepared to explain your choices. Internet Safety: Training Slides www. consumeraction. org

Protecting Your Kids Online 9 § Discuss risks § Set clear rules § Monitor online activities § Read kids’ favorite blogs § “Friend” your kids on social networking sites § Discuss what to share, what not to share § Forbid meeting without a guardian § Forbid, report bullying or predatory behavior § Encourage openness Internet Safety: Training Slides www. consumeraction. org

Activity: Case Studies § § § 10 Break into four smaller groups. Read the case study assigned to your group and write down specific recommendations in response to the question at the end of the case study. Choose a spokesperson to read the case study and recommendations aloud. Be prepared to explain your advice. Internet Safety: Training Slides www. consumeraction. org

Resources 11 § On. Guard. Online. gov § Privacy. Rights. org § FOSI. org (Family Online Safety Institute) § Cyber. Tipline. com § Safe. Kids. com & Safe. Teens. com § Connect. Safely. org § www. FEMA. gov/kids/on_safety. htm § Annual. Credit. Report. com Internet Safety: Training Slides www. consumeraction. org

Thanks for participating! You can find more free trainings like this one on Consumer Action’s website: www. consumer-action. org/modules Consumer Action Web site: www. consumer-action. org Email: info@consumer-action. org 415 -777 -9648 English, Chinese and Spanish spoken The Internet Safety training module was created by Consumer Action in partnership with Microsoft®. 12 Internet Safety: Training Slides www. consumeraction. org