Internet and Program Evaluation The Non Existent Relationship

Internet and Program Evaluation The Non Existent Relationship Benoît Gauthier Réseau Circum inc. / Circum Network Inc. September 26, 2000 Version 1

Outline What non existent relationship? l Internet program delivery l • how does it work? • how is it influenced by program evaluation? • potential influence l Program evaluation • how does it work? • how is it influenced by the Internet? • potential influence l Why the gap? © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 2

Who's this guy? l l l Political science, research methods, public administration 1983: social marketing research, Justice Canada 1984 -1986: program evaluation, CMHC 1986 -1989: program evaluation, DOC 1989 -1996: mainly program evaluation, Ekos Research 1996 -: social and organisational research as well as program evaluation, Circum Network © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 3

What non existent relationship? © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 4

Internet program delivery How does it work? © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 5

Influence of program evaluation on Internet program delivery © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 6

Potential influence of PE on Internet program delivery © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 7

Program evaluation How does it work? © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 8

Influence of the Internet on program evaluation © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 9

Potential influence of the Internet on program evaluation © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 10

Why the gap? l Impact of the program evaluation on IPD • experimental character of IPD • cost of implementing rigourous research methods • "low" cost of IPD compared to alternatives l Impact of the Internet on program evaluation • resistance to true participation (political cost) • lack of openness to evidence from others • knowledge silo model vs. knowledge addition model © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 11

References Simon Roy, Evaluating Public Web Sites, http: //www. ggi. ca/E/Whats. New. html l This presentation at http: //circum. com (original texts) l © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 12

Where to find me Benoît Gauthier Réseau Circum inc. / Circum Network Inc. 819. 770. 2423, t/f 819. 770. 5196 gauthier@circum. com http: //circum. com © Benoît Gauthier & Réseau Circum inc. / Circum Network Inc. 13