International Telecommunication Union Service Management Requirements for TDR

International Telecommunication Union Service Management Requirements for TDR Hal Folts, Sr Systems Engineer National Communications System Page Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003

Disaster Strikes …earthquakes …hurricanes/typhoons …and other major disasters • • Natural and Man-made Unexpectedly or slowly developing ØInitial response by local emergency services ØFollowed by deployed emergency services 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 2

Telecom Capabilities üPublic services ØWire phones ØMobile phones ØInternet § Land Mobile Radio § Trunked Radio Systems - TETRA § Satellite links § Mobile broadband systems - MESA § Amateur Radio` 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 3

ITU-T Study Group 4 Telecommunication Management Including Telecommunications Management Networks (TMN) Draft (stable) Recommendation M. 3350 (M. ets) Requirements for ETS Management Service 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 4

ETS Management Service Enables on-line interchange of critical telecom management information between disaster relief operations and telecom service provider across the TMN X-Interface in real-time to support disaster relief operations 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 5

SC/SP Ops Interaction Disaster Relief Operations ü Request activation ü Modify parmeters ü Request deactivation ü Register ETS users ü Submit trouble reports ü Request status ü Request reports ü Administer alert triggers X-interface ETSMS Disaster Relief Operations coordination with Service provider 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 6

SC/SP Ops Interaction ETSMS ü ETS usage reports ü ETS security event alerts ü Degradation alerts ü Status change alerts X-interface Telecom Service Provider Disaster Relief Operations coordination with Service provider 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 7

SC/SP Relationships Service Srvice Customer SC contracts uses ETSMS authorizes contracts Nettwork Network Operator Service User SU uses ETS 26. 09. 2020 Service Provider SP SP SP Controls/ configures/ maintains Network Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 8

TMN Management Levels Business Management Interdomain X-interface Service Management Interdomain X-interface Network Management Element Management Network Elements 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 9

Telecom Mgt Net Architecture SP’s Operation Support System ETSMS Management Information Database X Interface Telecom SP Management Domain Disaster Relief Operations X Interface Emergency Operations Center X Interface Disaster Management Information Database Q Interface Network & Element Managers Network Element 26. 09. 2020 Network Element Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 10

Hal Folts 26. 09. 2020 Workshop on Telecommunications for Disaster Relief, 17 -19 February 2003 11