Internal Review of the Development Process DEVELOPMENT REVIEW

Internal Review of the Development Process DEVELOPMENT REVIEW IMPROVEMENT PROCESS December 7, 2009 Town of Chapel Hill | 405 Martin Luther King Jr. , Blvd. | Chapel Hill, NC 27514

Internal Review of the Development Process DEVELOPMENT REVIEW PROCESS Specific Task Force Objectives 1. Halt Incomplete Applications • Requires a Clear Understanding of What Comprises a Complete Application 2. Differentiate / Prioritize Applications • Requires a Clear Understanding of Review Process for Different Application Types 3. Develop System for Applying Technology Solutions • Requires an Understanding of Desired Outcomes / Products and Existing / Available Technology Resources Town of Chapel Hill | 405 Martin Luther King Jr. , Blvd. | Chapel Hill, NC 27514

Internal Review of the Development Process TASK FORCE IMPLEMENTATION RECOMMENDATIONS 1. System For Halting Incomplete Applications: • Provide Applicants With Clear Submittal Information: § New application forms and checklists provided on website § Improved access to requirements & guidelines on website § GIS improvements on website, provided by IT • Decide When Applications Are Complete Enough For Staff To Provide Comment On: § New required pre-application process in place • Keep Applications Moving Through The Development Review Pipeline: § Consistent adherence to review deadlines, as required by Ordinance § Respect and consideration for team development review process § Obtain technology that makes for a fluid process and enhances transparency for staff, developers, and administration Town of Chapel Hill | 405 Martin Luther King Jr. , Blvd. | Chapel Hill, NC 27514

Internal Review of the Development Process TASK FORCE IMPLEMENTATION RECOMMENDATIONS 2. Develop A System For Differentiating Applications According To Category/Size/Complexity, Etc. Expedite Minor Application Types • Prioritizing 1) Administrative Zoning Compliance Permits and 2) Single Family Permits, with different colored folders to indicate shorter plan review deadlines • Developing specific criteria to minimize the number of staff who review development application submittals for smaller projects. Town of Chapel Hill | 405 Martin Luther King Jr. , Blvd. | Chapel Hill, NC 27514

DEVELOPMENT REVIEW PROCESS Specific Task Force Objectives

Internal Review of the Development Process Provide/Track PERFORMANCE STANDARDS • Reduce Approve Time for ZCP Applications • Reduce Review Rounds for ZCP Applications Final Plans Administrativ e ZCP Single. Family ZCP 127 35 22 100 28 18 Rounds of Review: Current 3 -4 2 -3 Rounds of Review: GOAL (Fewer Rounds) 3 or less 2 or less Avg. Approval Time: Current Avg. Approval Time: GOAL (20% Less Time) Town of Chapel Hill | 405 Martin Luther King Jr. , Blvd. | Chapel Hill, NC 27514

Internal Review of the Development Process TASK FORCE RECOMMENDATIONS IMPLEMENTATION 3. Select Plan Review & Permitting Technology That Makes For A Fluid, Transparent Process For Staff, Developers, And Administration • Efficiency • Automation • Performance Standards • Enterprise Data Management • Maximize Utility of Existing Data & Systems • Shared Data Between Departments • Consistency in Data Collection and Classification Town of Chapel Hill | 405 Martin Luther King Jr. , Blvd. | Chapel Hill, NC 27514

Internal Review of the Development Process Questions - Comments - Discussion Town of Chapel Hill | 405 Martin Luther King Jr. , Blvd. | Chapel Hill, NC 27514