Internal Environments of a business Mr Flannery My

+ Internal Environments of a business Mr Flannery

+ My. Ed. Ap + Home Learning n 2 New quests n Contribution to the economy (due by Friday) n Business Environments (Due by Friday) n Will only take you 5 -10 minutes each quest n Be prepared to discuss answers in class n Intro AOS 1 quest – Due on Friday!! Summarise (in your own words) each of the stakeholders (pg 21 22

+ Brainstorm (5 minutes) In a small group, brainstorm the elements that determine the environment of your Business Management class Here’s some ‘bubbles’ for you Temperature, Lighting, Posters, Moods, Behaviour You have 5 minutes, then we will move on. But keep your answers handy.

+ Business Management Timeline Tuesday Wednesday Thursday Friday Saturday Sunday Monday Tuesday Wednesday Thursday Friday 9 -Feb 10 -Feb 11 -Feb 12 -Feb 13 -Feb 14 -Feb 15 -Feb 16 -Feb 17 -Feb 18 -Feb 19 -Feb 20 -Feb 21 -Feb 22 -Feb 23 -Feb 24 -Feb 25 -Feb 26 -Feb 100 Internal and External (1. 5 and 1. 6) Advisory Program - no class 100 Revise 1. 5 & 1. 6 and start Macro 1. 7 + 1. 8 50 Business Ethics (1. 8) 100 Revision 100 Prac Sac / Revise 50 Revise Prac SAC - Q's and Notes Sheet SAC

+ Key Knowledge - the internal and external (operating and macro) environments of a business

+ Business Environments The surrounding conditions in which the business operates are called the Business environment This can be divided into two broad categories. internal and external

+ The internal (Micro) environment of a business The internal environment, or the micro environment, includes those factors over which the business has some control, such as - employees company policies corporate culture managers management style

+ The external environment includes those factors over which the business has little control economic conditions competitors and technology government policy

+ The operating external environment and the macro environment It may be further divided into the operating environment (see section 1. 6) and the macro environment (see section 1. 7).

+ Business environments • Conditions which businesses operate within • Internal environment = factors within the business over which the business has some control • External environment = factors outside the business. Two areas: Operating environment – external factors who have a direct impact on the business Macro environment – broad operating conditions (forces) which all businesses operate under but have no control over.

Business environments + Internal External: Operating External: Macro Internal: • Employees • Management & Management styles • Corporate culture • Policies • Management structure • Owners Operating: • Customers • Suppliers • Competitors • Regulatory bodies • Interest groups and trade unions Macro: • Economic • Legal • Environmental • Social • Political • Technological

+ Internal Environment The internal environment is made up of elements created by the people within the business. The internal environment of your classroom, for example, is determined by the interactions of the people within it. Teachers and students can shape and influence what occurs.

+ The internal environment n Read page 19 (The internal environment) and summarise in 10 words or less the following elements that make up some of the internal environment n 1. Employees n 2. Managers n 3. Management Style n 4. Corporate Culture n 5. Company Policies

Internal Environment + n n One of your employees is rude and provides poor customer service all the time. How can this affect your business? Your business has a strong culture – all staff follow policies and procedures, objectives are clear and sales targets are always met. How does this affect your business?

+ External operating environment of a business Mr Flannery

+ Key Knowledge - the internal and external (operating and macro) environments of a business

+ External Operating Environment A business’s operating environment, sometimes called the task environment, is made up of stakeholders external to the business who have a direct impact on the operation of the business. The four main stakeholders are: Customers Suppliers Competitors Interest groups

+ Read Pages 20 & 21 n Summarise (in your own words) each of the stakeholders

+ Internal or External Factor? External Factor Bus Man Class Internal Factor

+ My. Ed. Ap n Start Environments Quest n Then go onto Contribution of Small Business n Then finish AOS 1 Quest

+ My. Ed. Ap n AOS 1 – Introducing Business n Well done to Justin, Ashley, Patrick, Sean, Cameron, Adam, Noah, Jos, Sophie, Tim, Janet, Jarrod for completing n Business Environments n Well done to Justin, Ashley, Pat, Sean, Cameron, Noah, Jos, Sophie, Bella, Tim, Sunday, Suzanna, Janet, Jarrod for completing n The contribution of small business to the economy n Well done to Justin, Ashley, Pat, Sean, Cameron, Noah, Jos, Sophie, Bella, Tim, Sunday, Suzanna, Janet, Jarrod for completing

+ Staying back each night until it’s finished n Jason, Sait, Nick, Fatima, David, Maua, Bella, Renae, Sunday, Suzanna n Meet me in 600’s computer lab at 3. 05 -3. 35 pm each night until it is done.

+ Feedback so far - My. Ed. Ap

+ Let me check your business notes n You were supposed to finish summarising the chapter before today’s class n Open your books to show me please

+ Quick Check of your knowledge so far n What is meant by the term business environment? n Using an example, explain the difference between the internal and the external business environments n What is meant by the term external operating environment? n List the four main stakeholders in the external operating environment n Which sort of group attempt to directly influence or persuade an organisation to adopt particular polices?

Remember. . . . + Internal environment – deals with everything that goes on INSIDE the business External Environments – Operating and Macro – deal with things that affect the business from the OUTSIDE

+ Recap from last lesson

+ Business Environments The surrounding conditions in which the business operates are called the Business environment This can be divided into two broad categories. internal and external

+ The internal (Micro) environment of a business The internal environment, or the micro environment, includes those factors over which the business has some control, such as - employees company policies corporate culture managers management style

+ The external (Operating) environment The external environment includes those factors over which the business has little control economic conditions competitors and technology government policy

Business environments + Internal External: Operating External: Macro Internal: • Employees • Management & Management styles • Corporate culture • Policies • Management structure • Owners Operating: • Customers • Suppliers • Competitors • Regulatory bodies • Interest groups and trade unions Macro: • Economic • Legal • Environmental • Social • Political • Technological

+ External Operating Environment A business’s operating environment, sometimes called the task environment, is made up of stakeholders external to the business who have a direct impact on the operation of the business. The four main stakeholders are: who? customers suppliers competitors interest groups

+ The external macro environment of a business The macro environment is the wider environment in which the organisation operates. The organisation has less control over these factors than internal environment factors. Nevertheless, organisations need to be able to adapt to change caused by these external macro factors when they occur

+ Your job now – Present how you like n You have 30 minutes to teach Mr Flannery about n Macro Environment Factors n Chapter 1. 7 n Political Forces - Sunday, Cameron, Patrick, Jos, n Economic Forces – Sait, Tim, Ash, Suzanna, Koresi n Legal Forces – Nick, Jason, David, Bella, Adam n Technological Forces – Justin, Sean, Renae, Sofie n Social Forces – Janet, Maua, Fatima, Noah

+ Video n http: //teachingbubble. com/lecture-3 -business-environments