Interactive Patient Health Information Presented by Elizabeth Johansson

Interactive Patient Health Information Presented by Elizabeth Johansson, RN

Objectives � Describes Interactive Patient Health Information � Discusses Hardware and Software Components � Evaluates Usability of Software � Identifies & Reviews Information Systems � Discusses Advantages & Disadvantages � Reviews Competencies and Responsibilities � Summarizes Interactive Patient Health Information

What is Interactive Patient Healthcare Information? • Computer-based Personal Health Support Systems • Interactive Patient Care Technology • Interactive Patient Education Systems (Thecarverfiles. com, n. d. )

Providing Solutions for Interactive Patient Care � Interactive Healthcare Tools � Interactive Patient Resource Systems (Get. Well. Network. com, n. d. )

Interactive Patient Care Hardware � Closed Circuit Television (CCTV) � Desktop & Laptop Computers � Interactive Television (ITV) � Personal Digital Assistants & Palm Pilots � Pen Computer Solutions � Touch Screen Kiosks � Wireless Connectivity Devices (Patient Education Institute, 2010)

Interactive Television (ITV) � Supports ◦ Diagnosis Specific Education ◦ Disease Management Information ◦ Discharge Planning Services � Improves � Meets Infection Control Joint Commission & Core Measure Set (CMS) Standards for Patient Education

Example of Software Solutions � Comprehensive Health Enhancement Support System (CHESS) � Emmi Solutions � Get. Well Interactive Patient Care � Skylight Access � Tele. Health Services � X-Plain Solutions

X-Plain Solutions � Engaging multimedia tutorials � Educational Information � Transparent and Interactive Health Technology � Integrates Uploads From Interactive Home Monitoring Devices (Patient Education Institute, 2010)

What About Usability? � Ease of Human-Computer Interface � Obtainable Objectives � Considers Human Factors & Limitations � Improves Effectiveness & Efficiency

Measuring Usability Early & Continuous User Focus � Simplified Content - 6 th grade reading level � Full Text Narration. � No Computer Experience Required. � English and Spanish Versions. � Section 508 Compliance (Rehabilitation Act of 1973 as revised in 1998). � Large Font For Visually Impaired. (Patient Education Institute, 2010)

Measuring Usability Iterative Design Process Multi-Stage Editorial Process Includes: ◦ ◦ ◦ Content Reviews Graphic Development & Reviews Screen Reviews Medical Reviews and Approvals Translation Assembly and Screen Reviews Publication (Patient Education Institute, 2010)

Measuring Usability Formal Evaluations � Medical Advisory Board & Medical Director � Leading U. S. Medical Experts � Clinical Specialists � Current Subscribers � Annual Education Module Reviews (Patient Education Institute, 2010)

Integration with Information Systems � Medline Plus ◦ Health Information Tutorials (Medline Plus, 2010)

Medline Plus Review � Clinical Information System � Physicians, Nurses, & Patients � Educational � Used with Various Configurations � Adheres to Healthlevel 7, ISO, OSI � Uses ICD 9 or ICD 10 & CPT (Patient Education Institute, 2010)

Benefits Of Medline Plus � Enhances Patient Perceptions of Care � Improves Infection Control � Helps Prevent Medical Errors � Improves Medical Outcomes � Saves Nurses Time (Medline Plus, 2010; Patient Education Institute, 2010)

Advantages � Improves Patient Comprehension & Compliance � Increases Patient Satisfaction � Involves Patients in Care � Reduces Readmission Costs � Improves Time Utilization � Increases Direct Patient Care Time (Leonard & Winkelman, n. d. ; Patient Education Institute, 2010)

Disadvantages � Cost � Infrastructure � Equipment � Timing � Staff Maintenance Compliance � Patient Compliance

Ethical & Legal Issues � Joint Commission Standards � HIT Policy Standards � Organization Standards

Informatics Competencies � User Level –Working Knowledge ◦ ◦ ◦ Word Processing Keyboarding World Wide Web Multimedia Hospital Information System Peripheral Applications

Functions & Responsibilities � Be A Trained Fluent User � Teach and Communicate Effectively � Assist Patients � Verify Understanding � Review

Summary � Enhance Education � Promote Disease Prevention � Improve Patient Recoveries � Streamline Outpatient Services � Improve Patient Experience � Quality of Life

� Emmi Solutions LLC. (2010). Emmi Programs Interactive and Trackable Patient Education Solutions. Retrieved June 23, 2010, from http: //www. emmi solutions. com/patient_education _solutions. html (n. d. ). Engaging patients to drive performance outcomes. Retrieved June 4, 2010, from http: //www. getwellnetwork. com/solutions. asp � Getwellnetwork. com, References

� Interactive patient education system: view live in atlanta. (n. d. ). Retrieved June 4, 2010, from http: //www. hospitalsoup. com/health-careservices/interactive-patient-education-systemview-live-in-atlanta � Leonard, K. , Winkelman, W. (n. d. ) Developing electronic patient records: employing interactive methods to ensure patient involvement. Retrieved June 23, 2010, from http: //www. improve-itinstitute. org/KJL%20 Publications/Developing_EPR_5. pdf References

� Mc. Gonigle D. , Mastrian, K. (2009). Nursing Informatics and the Foundations of Knowledge. Sudbury, MA: Jones & Bartlett Publishers, LLC. Plus. (2010). Interactive Health Tutorials: Medline Plus. Retrieved July 18, 2010, from http: //www. nlm. nih. gov/medlineplus/tutorial. html � Medline References

Education Institute. (2010). About X-Plain. Retrieved June 23, 2010, from http: //www. patienteducation. com/ � Patient satisfaction interactive patient education improves the patient experience. (n. d. ). Retrieved June 5, 2010, from http: //www. emmisolutions. com/interactive_ patient_education. html References

� Staggers, N. (2003). Human Factors: imperative concepts for information systems in critical care. AACN Clinical Issues. 14(3) pp. 310 -319. Retrieved June 24, 2010, from http: //reserve. lib raries. psu. edu. ezaccess. libraries. psu. edu/nurs/45721. pdf � Stout, P. A. , Villegas, J. , & Kim, H. (2001). Enhancing learning through use of interactive tools on healthrelated websites. Retrieved on August 2, 2010, from http: //her. oxfordjournals. org/cgi/reprint/ 16/6/721 References

(n. d. ). healthcare_Careers. jpeg. Retrieved June 4, 2010, from http: //www. thecarverfiles. com/wpcontent/uploads/2010/02/healthcare-Careers. jpeg � Thecarverfiles. com, References