Interactive Enrollment Thoughts Considerations Experiences 1 Todays Goals

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Interactive Enrollment Thoughts Considerations Experiences 1

Interactive Enrollment Thoughts Considerations Experiences 1

Today’s Goals • Start discussion on enrollment management • Demonstrate Wellesley’s process • Positives

Today’s Goals • Start discussion on enrollment management • Demonstrate Wellesley’s process • Positives / Negatives • Discussion on first steps 2

Why? • More options = more confusion • Remain competitive with new benefit options

Why? • More options = more confusion • Remain competitive with new benefit options • Efficiency • Customer service • Education • Subscriber ownership • Compatibility with upcoming municipal projects 3

Wellesley Experience • Complete restructuring of benefits • Wanted to improve enrollment • “Old

Wellesley Experience • Complete restructuring of benefits • Wanted to improve enrollment • “Old fashioned” way wasn’t feasible • Eventual change to self-enrollment • Focus on an “interactive” future 4

Wellesley Experience • Challenges for enrollment ü 1, 400 employees for active enrollment ü

Wellesley Experience • Challenges for enrollment ü 1, 400 employees for active enrollment ü Forms to be filled out: Health FSA Medical or HSA Dental Life Insurance Aflac Hospital Aflac Accident Aflac Critical Eyemed FSA Dependent HRA Long-term Disability ü New additional benefit allowance ü 1 on 1 counseling sessions ü Educating our employees 5

Solution * Not an endorsement of Selerix, but the concept of a integrated electronic

Solution * Not an endorsement of Selerix, but the concept of a integrated electronic enrollment management system. • Introduction of Selerix system • Part of agreement with Aflac • Customizable to Wellesley’s benefit package • Purpose built for self-enrollment • Web based 6

Demonstration 7

Demonstration 7

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Pros • Integrated seamlessly with established providers like Eyemed, Health Equity, Aflac, The Hartford

Pros • Integrated seamlessly with established providers like Eyemed, Health Equity, Aflac, The Hartford and (soon) Blue Cross Dental • User friendly • Customizable • Reports • Automatic email of benefit statements • Bulk file uploads – not starting from scratch • Benefits only, didn’t need a complete software solution 21

Cons • Integration with MUNIS • Integration with products through a third party administrator

Cons • Integration with MUNIS • Integration with products through a third party administrator • Third party applications • Square peg / round hole • Ever-changing compatibility issues 22

Suggestions • Talk to your broker / insurance providers • Plan far, far ahead

Suggestions • Talk to your broker / insurance providers • Plan far, far ahead • Involve stakeholders early in the process • Expect problems • Implement during few changes • Retirees 23

Contact Scott Szczebak Human Resources (781) 431 -1019 x 2240 sszczebak@wellesleyma. gov 24

Contact Scott Szczebak Human Resources (781) 431 -1019 x 2240 sszczebak@wellesleyma. gov 24

Questions? 25

Questions? 25