Interactive Enrollment Thoughts Considerations Experiences 1 Todays Goals
- Slides: 25
Interactive Enrollment Thoughts Considerations Experiences 1
Today’s Goals • Start discussion on enrollment management • Demonstrate Wellesley’s process • Positives / Negatives • Discussion on first steps 2
Why? • More options = more confusion • Remain competitive with new benefit options • Efficiency • Customer service • Education • Subscriber ownership • Compatibility with upcoming municipal projects 3
Wellesley Experience • Complete restructuring of benefits • Wanted to improve enrollment • “Old fashioned” way wasn’t feasible • Eventual change to self-enrollment • Focus on an “interactive” future 4
Wellesley Experience • Challenges for enrollment ü 1, 400 employees for active enrollment ü Forms to be filled out: Health FSA Medical or HSA Dental Life Insurance Aflac Hospital Aflac Accident Aflac Critical Eyemed FSA Dependent HRA Long-term Disability ü New additional benefit allowance ü 1 on 1 counseling sessions ü Educating our employees 5
Solution * Not an endorsement of Selerix, but the concept of a integrated electronic enrollment management system. • Introduction of Selerix system • Part of agreement with Aflac • Customizable to Wellesley’s benefit package • Purpose built for self-enrollment • Web based 6
Demonstration 7
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Pros • Integrated seamlessly with established providers like Eyemed, Health Equity, Aflac, The Hartford and (soon) Blue Cross Dental • User friendly • Customizable • Reports • Automatic email of benefit statements • Bulk file uploads – not starting from scratch • Benefits only, didn’t need a complete software solution 21
Cons • Integration with MUNIS • Integration with products through a third party administrator • Third party applications • Square peg / round hole • Ever-changing compatibility issues 22
Suggestions • Talk to your broker / insurance providers • Plan far, far ahead • Involve stakeholders early in the process • Expect problems • Implement during few changes • Retirees 23
Contact Scott Szczebak Human Resources (781) 431 -1019 x 2240 sszczebak@wellesleyma. gov 24
Questions? 25
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