Intelligent Bots Headless with Umbraco Up Next Intelligent

Intelligent Bots Headless with Umbraco Up Next

Intelligent Bots with Headless Umbraco Now

Codegarden’ 18 The Official Umbraco Developer Conference

#CG 18 Intelligent Bots with Headless Umbraco

#CG 18 THOMAS MARTINSEN CEO AND PARTNER THMA@BLUEFRAGMENTS. COM @THOMASMARTINSEN

#CG 18 KENNETH VOSS SENIOR WEB DEVELOPER KEVO@BLUEFRAGMENTS. COM

#CG 18 BLUEFRAGMENTS DATA + AI

Agend a ● ● Intelligent Bots Creating CG 18/BOT Making CG 18/BOT Intelligent Headless Umbraco in CG 18/BOT #CG 18

#CG 18 Intelligent Bots

Conversation as a Platform #CG 18 “Human language is the new UI layer, bots are like new applications, and digital assistants are meta apps. Intelligence is infused into all of your interactions. ” - Satya Nadella

The Benefits of Bots ● ● Reach users where they are, on any platform Engage customers in a natural way; conversationally and in context Expose products & services in messaging platforms, where users are highly engaged Use AI to improve the customer experience and reduce the need for human intervention #CG 18

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Danske Bank #CG 18

Maturity #CG 18

#CG 18/BOT

Let’s build CG 18/BOT ● ● ● Azure Bot Service. NET Core 2. 0 Microsoft Bot Framework v 4. 0 (PREVIEW) Visual Studio 2017 v 15. 8 (PREVIEW) Bot Framework Emulator v 4. 0 (PREVIEW) #CG 18

#CG 18 DEMO

Architectur e #CG 18

#CG 18 Intelligenc e

#CG 18 Intelligence components Question Answer Raise Conversation Context Intent Chatbot response machine Analysis Feed History Customer CRM Feed context Events Send line Chat Context NLP Feed Learn Training Model

“My bicycle is stolen” ● ● ● ● #CG 18 My bicycle is stolen My bike is stolen Somebody took my tandem My bike got nicked My wheels are gone F**#!, they took me iron horse During the act of drinking a nice beer a rascal took advantage of me enjoying that particular beer and relieved me of my dear bicycle, god bless his soul

Cognitive Services #CG 18

#CG 18 DEMO

#CG 18 Headles s Umbrac

Web development structures 3 different structures of web #CG 18

Static web development The static web model ● Easy to develop. ● Light weight and development cost will be cheaper. ● Requires a web developer to update and maintain the site. ● Not very interactive generally. #CG 18

CMS web development The traditional CMS model ● Content can be updated by the site owner itself. ● More functional. ● Development potentially cost more. ● Heavier compared to static websites. #CG 18

Umbraco Headless development Umbraco headless model ● Again content can be updated by the site owner itself. ● Decoupling the frontend and backend. ● Development is split up into backend and frontend. ● Can provide data for a vide range of devices. #CG 18

#CG 18 DEMO

Umbraco headless benefits ● ● #CG 18 The headless Umbraco provides several benefits by shifting responsibility for the UX completely into the browser/Io. T-device consuming the data. A headless content delivery can be more responsive than CMS model that assembles entirely formatted responses depending on complex rules. Headless website design can dramatically improve performance by shifting display logic to the client-side and streamlining the backend process to handle data. Set frontend developers free from the structures of the backend. Headless website development eliminates div-itis and gives frontend experts full control over the experience of the users using their native tools of choice.

#CG 18 Wrap Up

Agend a ● ● Intelligent Bots Creating CG 18/BOT Making CG 18/BOT Intelligent Headless Umbraco in CG 18/BOT #CG 18

#CG 18 GC 18/BOT is available (for demo purpose only!) BIT. LY/CG 18 BOT

#CG 18 Thank you.