Integrating ISO 9001 2008 Quality management systems Requirements

Integrating ISO 9001: 2008 Quality management systems – Requirements and SA 8000 Social Accountability By VIJAY GARG AIMS MANAGEMENT CONSULTANTS 011 64147411 9212293916 , 9868301527 Taste is a Matter of Choice; but Quality is a Matter of Fact

SA 8000 Social Accountability § Builds on the proven merits of ISO auditing techniques, specifying corrective actions, encouraging continuous improvement and focusing on management system. Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 § Both are management systems Management system – Set of interrelated or interacting elements to establish policy and objectives and to achieve those objectives § Both require policies and procedures and documentation systems that demonstrate ongoing compliance with the requirements Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 ISO 9001: 2008 SA 8000 Management system Management responsibility Resource management Product realization Management analysis & improvement Management system Child labor Forced labor Health & safety Compensation Working hours Discrimination Discipline Freedom of association Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 § ISO 9001: 2008 End Result: Customers Focus: External § SA 8000 End Result: Employees (Workers) Focus: Internal Taste is a Matter of Choice; but Quality is a Matter of Fact

SA 8000 Social Accountability § Incorporates specific performance standards set with minimum requirements § Auditors are required to consult with and learn from interested parties such as NGOs and trade unions Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 ISO 9001: 2008 4. 2 5. 1 5. 3 5. 4 5. 5. 2 SA 8000 Documentation requirements Management commitment Quality policy Planning Management representative 5. 6 Management review 6. 2. 2 Competence, awareness, and training 7. 4 Purchasing 8. 4 Analysis of data 8. 5. 2 Corrective action 9. 12 9. 1 9. 5 9. 3 9. 4 9. 2 3. 3 9. 6 9. 7 9. 8 9. 9 9. 10 Records Management commitment Social policy Planning & implementation Management representative Worker representative Management review Health & safety training Control of suppliers Record of supplier’s commitment Evidence Investigate, address, respond Corrective action Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 § ____ is committed to producing high quality products in a manner that demonstrates sound business ethics, adherence to local and national laws and an absolute regard for human rights. ____ requires the same standards from its suppliers and will not knowingly enter into business relationship with any company that does not share these core values. Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 § ____ is committed to producing quality products in a work environment that complies with all requirements of SA 8000. Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 ISO 9001: 2008 4. 2 5. 1 5. 3 5. 4 5. 5. 2 SA 8000 Documentation requirements Management commitment Quality policy Planning Management representative 5. 6 Management review 6. 2. 2 Competence, awareness, and training 7. 4 Purchasing 8. 4 Analysis of data 8. 5. 2 Corrective action 9. 12 9. 1 9. 5 9. 3 9. 4 9. 2 3. 3 9. 6 9. 7 9. 8 9. 9 9. 10 Records Management commitment Social policy Planning & implementation Management representative Worker representative Management review Health & safety training Control of suppliers Record of supplier’s commitment Evidence Investigate, address, respond Corrective action Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 § already combines SA 8000 auditing with ISO 9001 and ISO 14001 § Dole is planning to integrate SA 8000 with both ISO 9001 and 14001 § We work with the most reputable registrars and certification bodies / agencies. § ISO Certification body in Delhi, India. ISO certification bodies. Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9000 Standards § ISO 9000: 2000 Quality management systems – Fundamentals and vocabulary § ISO 9001: 2008 Quality management systems – Requirements § ISO 9004: 2000 Quality management systems – Guidelines for performance improvement Taste is a Matter of Choice; but Quality is a Matter of Fact

ISO 9001: 2008 & SA 8000 § § § www. isoukas. com www. isoconsultantsdelhi. com www. isoconsultantsindia. com www. qbdelhi. com www. cemarkingdelhi. com Taste is a Matter of Choice; but Quality is a Matter of Fact