Integrating automated valuation models AVMs with valuation services

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Integrating automated valuation models (AVMs) with valuation services to meet the needs of UK

Integrating automated valuation models (AVMs) with valuation services to meet the needs of UK borrowers, lenders and valuers Mary Lou Downie & Gill Robson School of the Built Environment Northumbria University Newcastle upon Tyne Funded by the RICS Education Trust & RICS Residential Professional Group 1

Research background and issues Where we began: AVMs, an international perspective, Downie & Robson

Research background and issues Where we began: AVMs, an international perspective, Downie & Robson (2007) for the CML This took us to AVMs in the UK The research focus: Integrating AVMs with valuation services to meet the needs of UK borrowers, lenders and valuers · Lenders’ valuation policy & valuation process management · Current & future AVM use by lenders & valuers · Implications for borrowers Education Trust 2

Using AVMs: how do they impact on the RICS? · RICS professional standards ·

Using AVMs: how do they impact on the RICS? · RICS professional standards · Education & training for valuers · Information for borrowers · Liaison with stakeholders Education Trust 3

Research conducted 2008 -9 1. International literature review 2. Interviews: · Valuation & panel

Research conducted 2008 -9 1. International literature review 2. Interviews: · Valuation & panel management companies · Credit risk & valuation managers at Building Socs & Banks · CML, AVM companies, PI insurers 3. Online survey · RICS Residential Professional Group: 473 responses 4. Correspondence with consumer groups Education Trust 4

What we found · Low risk lending + multiple other uses · AVM expertise

What we found · Low risk lending + multiple other uses · AVM expertise concentrated in lending organisations · 22% of survey valuers have used an AVM, 64% have not · 39% want to use them to supplement valuations, 28% do not · 72% expressed willingness to learn more about AVMs · Negligible acknowledgement of AVMs in consumer information · Valuation fee transparency Education Trust 5

Valuation and survey levels Does RICSResearch guidance match current valuation & survey? Possible future

Valuation and survey levels Does RICSResearch guidance match current valuation & survey? Possible future Current Findings: valuation Current and Valuation survey & Survey Detailed consumer advice No detailed consumer advice Not in Red Book Education Trust Level 3 Level 2 Level 1 Drive by Inspection New Desktop Valuer checked AVM Signing for FSA Time/cost Non- inspection In RICS Red Book 6

How might the RICS respond to IT enabled residential valuation? Work with stakeholders on

How might the RICS respond to IT enabled residential valuation? Work with stakeholders on a selection from this menu: · Limited response · Issue policy statement about AVMs · Amend Red Book · Information Paper · Improved consumer information · Education and training Education Trust 7

Education Trust Level 3 Level 2 Level 1 Drive by New Desktop Valuer checked

Education Trust Level 3 Level 2 Level 1 Drive by New Desktop Valuer checked AVM Signing for FSA Time/cost Any questions? 8