Integrated English Writing Attendance Please raise your hand

Integrated English Writing

Attendance Please raise your hand say “HERE!”

Mock Job Interview Pretend you are interviewing your partner for a job. Read your partner’s resume and ask three interview questions about his/her: § Education § Work Experience § Skills § Achievement and Awards § Extracurricular Activities § Interests

Now, please turn in your resumes!

Unit 8: According to our survey Task: Write a report about a customer survey Pages: 40 -43

Get ready to write Kinds of surveys Page 40

Sample Customer Report pages 41

Let’s answer these questions together: 1. Which organization carried out the survey? 2. Who were the customers in the survey? 3. Which criteria were used to judge the airline? 4. What score was Fly-U-There given? 5. What do the majority of customers like about the airline? 6. How can Fly-U-There improve its service?

Report Headings Write the four correct headings on the lines Page 41, Part 2

Verbs Active and passive voice Page 41, Part 4

Active Voice Scientists from Harvard University carried out a survey about patients’ experiences in public hospitals last year. Passive Voice A survey about patients’ experiences in public hospitals was carried out by scientists from Harvard University last year.

Focus on … Reduced relative clauses Page 42

Reduced Relative Clause According to a recent customer satisfaction survey, which was carried out by an independent research organization, … Relative Clause Reduced Relative Clause Most people questioned said they were very happy with the service.

Write a Report Supermarket customers Page 42, Part 5 (a, b, and c)

Page 42, Part 5 (a) 1. 28% of customers felt the store did not have a pleasant shopping atmosphere. 2. 22% of customers agreed that the store was well laid out. 3. A very large majority of customers thought there was an insufficient number of checkouts. 4. 69% of customers did not think that the store was well laid out. 5. Only 5% of customers were not sure whethere was a sufficient number of checkouts. 6. Equal numbers of customers agreed and disagreed that the store was clean and tidy.

Page 42, Part 5 (b and c) b. Customers are most satisfied with clear and informative signs and a pleasant shopping atmosphere. c. Customers are least satisfied with the shop layout, ease of moving around the store, and the number of checkouts.

Write a Customer Report Page 43, Part 6 Ø Paragraph 1: Introduction Ø Paragraph 2: Results #1 Ø Paragraph 3: Results #2 Ø Paragraph 4: Results #3 Ø Paragraph 5: Results #4 Ø Paragraph 5: Recommendations

Supermarket: Customer Report Introduction According to a recent survey carried out by _____, customers were satisfied with _______ and _______. However, they were dissatisfied with _______, and _______. The survey was carried out in _______ between _______ and ____ 2011. _______ customers took part in the survey.

Supermarket: Customer Report Results § Write sentences like the ones you wrote on Page 42, Part 5 (a, b, and c). § Use both the passive voice and the active voice. § Use both relative clauses and reduced relative clauses.

Supermarket: Customer Report Recommendations In response to the survey results, _____ is currently planning to …

Homework Finish writing your supermarket customer report. Then, type it, print it, and bring it to class next week.

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