Insuring Tomorrow Insuring Tomorrow Engaging Millennials in the

#Insuring. Tomorrow Insuring Tomorrow: Engaging Millennials in the Insurance Industry Presented by: Tony Cañas, CPCU, MBA, AU, AIC, ARM, ARe, AMIM, AIS, API, ASLI, CC, ACB Client Advisor, Property and Casualty at The Jacobson Group Author - Insuring Tomorrow: Engaging Millennials in the Insurance Industry Chief Motivational Officer at Insurance Nerds

#Insuring. Tomorrow PARTICIPATE Browse to Poll. Ev. com/antoniocanas 551

#Insuring. Tomorrow I’m here today to tell you that you can’t retire. We can’t afford to lose your knowledge!

#Insuring. Tomorrow REMEMBER THESE TWO THINGS 1 Millennials were raised by Baby Boomers. 2 Millennials are probably driving other industry’s crazy too.

#Insuring. Tomorrow INSURANCE UNEMPLOYMENT 3. 9% National Insurance Source: U. S. Bureau of Labor Statistics, March 2018 1. 5%

#Insuring. Tomorrow

#Insuring. Tomorrow GENERATIONAL DIFFERENCES

#Insuring. Tomorrow GRADUATED INTO VERY DIFFERENT WORLDS

#Insuring. Tomorrow COST OF COLLEGE ON THE RISE 90, 000 80, 000 70, 000 The cost of college increased 1, 130% in the past 30 years. 60, 000 50, 000 40, 000 30, 000 20, 000 10, 000 0 1988 Median Income 2008 Tuition

Record Student Debt + Graduating Into a Recession = Boomerang Kids

#Insuring. Tomorrow COST OF COLLEGE ON THE RISE 90, 000 80, 000 70, 000 The cost of college increased 1, 130% in the past 30 years. 60, 000 50, 000 40, 000 30, 000 20, 000 10, 000 0 1988 Median Income 2008 Tuition

#Insuring. Tomorrow COMMUNICATION STYLE The Boomer and Millennial generations have different communication styles.

#Insuring. Tomorrow TECHNOLOGY DEPENDENT

#Insuring. Tomorrow GROWING TALENT CRISIS 59 74% 85% years old is the average of insurance agents. increase in the number of insurance professionals aged 55 and older in the past 10 years. of the industry’s staffing needs will not be met by risk and insurance graduates. Source: U. S. Bureau of Labor Statistics; Property. Casualty 360

#Insuring. Tomorrow ENTRY-LEVEL ROLES vs. 20 -30 Years Ago Today

#Insuring. Tomorrow MILLENNIAL LOYALTY 82% of Millennials believe they are loyal Only 1% of HR professionals agree. Different definitions of loyalty Source: Fortune, Deloitte

#Insuring. Tomorrow Where will our future leaders come from?

#Insuring. Tomorrow Millennials are entering the workforce with the following: More Education Less Work Experience Less Life Experience

SURVEY SAYS #Insuring. Tomorrow 1. At what age do you think you are an adult? 30 years 2. How long do you have to be at a job before considering it longterm? 11 months

#Insuring. Tomorrow WHAT ARE MILLENNIALS LOOKING FOR? Challenging work Ability to make a positive impact Space to grow Flexible schedules The latest technology

#Insuring. Tomorrow INDUSTRY SOLUTIONS

#Insuring. Tomorrow HOW TO ENGAGE MILLENNIALS MAKE THEIR FIRST DAY A SUCCESS. HELP THEM UNDERSTAND THE MISSION.

#Insuring. Tomorrow CREATE A CLEAR AND OBJECTIVE EVALUATION SYSTEM. PROVIDE CONSTANT AND HONEST FEEDBACK.

#Insuring. Tomorrow OFFER FLEXIBILITY AND CASUAL DRESS. ASK FOR THEIR OPINIONS.

#Insuring. Tomorrow BECOME A MENTOR. HELP THEM SEE ALL THE POSSIBLE CAREER PATHS.

ASSUME GOOD INTENTIONS AND LACK OF EXPERIENCE #Insuring. Tomorrow

#Insuring. Tomorrow DON’T MAKE IT EASY; MAKE IT INTERESTING

#Insuring. Tomorrow TELL THEM ABOUT CPCU, RPLU, ARM, ETC

#Insuring. Tomorrow KEEP THE CONVERSATION GOING • Connect with me on Linked. In. • Check out the new podcast! • Read the book: Insuring Tomorrow.

#Insuring. Tomorrow

#Insuring. Tomorrow QUESTIONS? THANK YOU! Tony Cañas, CPCU, MBA, ARM, ARe, ASLI Client Advisor, Property and Casualty Author - Insuring Tomorrow: Engaging Millennials in the Insurance Industry The Jacobson Group tcanas@jacobsononline. com +1 (515) 707 -0910 For more information, visit jacobsononline. com. Follow us on Twitter! @Jacobson. Group @Tony. Canas 4