1. IMC coordinates all customer communication • ���� สวนผสม ��������������� – Advertising – Personal selling – Sales Promotion – Public relations – Direct Marketing
1. IMC coordinates all customer communication • • • Special Events Display Showroom Demonstration center Seminar
. 1 IMC coordinates all customer communication • Exhibition • Training center • Slogan • Packaging • Transit Media
1. IMC coordinates all customer communication • Internet • Merchandising • Manual • Media coverage
2. IMC starts with the customer, not to product • Customer needs • Customer Value and Customer Satisfaction
3. IMC seeks to create one-to-one communication with customers • ����� – contacts – networks