Insert Photo Here pyright 2007 Rockwell Automation Inc

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Insert Photo Here pyright © 2007 Rockwell Automation, Inc. All rights reserved. How to

Insert Photo Here pyright © 2007 Rockwell Automation, Inc. All rights reserved. How to ask questions to Technical Support

How to ask questions to Technical Support 1) After logging in select “Ask a

How to ask questions to Technical Support 1) After logging in select “Ask a Question” You must have a valid Tech. Connect contract to submit a question. Copyright © 2007 Rockwell Automation, Inc. All rights reserved.

How to ask questions to Technical Support 2) Enter the “Part Number” or “Part

How to ask questions to Technical Support 2) Enter the “Part Number” or “Part Description” you have a question on 3)Select “Query Part” 4) Choose the part that matches your query and select “Use Part” Copyright © 2007 Rockwell Automation, Inc. All rights reserved.

How to ask questions to Technical Support 5) Fill out the question details 6)

How to ask questions to Technical Support 5) Fill out the question details 6) For additional information select these options 7) Select “Continue” Copyright © 2007 Rockwell Automation, Inc. All rights reserved.

How to ask questions to Technical Support 8) The system will search the Knowledgebase

How to ask questions to Technical Support 8) The system will search the Knowledgebase for preliminary answers 9) If the above responses did not answer your question select “Finish Submitting Question” Most questions answered within one business day. Copyright © 2007 Rockwell Automation, Inc. All rights reserved.

Insert Photo Here pyright © 2007 Rockwell Automation, Inc. All rights reserved. How to

Insert Photo Here pyright © 2007 Rockwell Automation, Inc. All rights reserved. How to ask questions to Technical Support Additional information: http: //www. rockwellautomation. com/kn owledgebase/