Inmate Supervision Site Management Fair Firm Consistent PERFORMANCE

Inmate Supervision & Site Management Fair, Firm & Consistent

PERFORMANCE OBJECTIVES n Refer to the POST Performance Objectives

What is Good Supervision? “Supervision is the ability to get others to do what you wanted done, when you want it done, how you want it done, in a timely manner. ”

Inmate Management Techniques n Job Knowledge n Self-Confidence n Consistent Treatment n Ability to Communicate n Recognize Individual Differences n Correct and Praise n Patience

Job Knowledge n What is the inmate’s job? n How long does it take to complete? n What materials does he need? n Is he wasting his time?

Self-Confidence n How well do you know the inmate’s job? n What do you want done? n Who do you want to do it? n When do you want it done? n Where is it to be done? n What is the standard? n Are your directions clear, concise, & direct?

Consistent Treatment? n Are you firm, fair, and consistent? n Do your standards vary day by day? n Consistency is required for safety and expected by the inmates.

Ability to Communicate n Are your directions clear and simple? n Do you tailor them depending on who you speak to? n Do you criticize? n Are you ensuring the task is understood by asking for feedback? n Do you clarify when it’s not? n Do you provide corrective instruction when it’s needed?

Recognize Individual Differences n You simply cannot run an effective crew by treating all inmates alike. n Assign tasks in accordance with their abilities. n Provide direction and help them solve problems with their tasks.

Correct and Praise n Do you exercise interpersonal communications techniques? n Do you recognize that corrective action requires sensitivity to the individual? n Praise is a motivator when it’s earned. n Corrective action is necessary when the task is done improperly.

Patience n Do you find out why assignments are not completed? n Do you instruct and counsel when following up? n Do you respond or react?

Evaluating Inmates n Know the inmate n Recognize differences n Recognize change n Be objective

Know the Inmate n Brief & Superficial contact vs……… n Listen to n Observe n Talk with These will help you understand his behavior, mindset, and personality

Recognize Differences n Each inmate is unique n Each is an individual Your approach is the key to successfully supervising them

Recognize Change n Everyone changes n Some better n Some worse Provide direction and supervision corresponding to the change

Be Objective n Objective evaluations are well received n Personality has little to do with it n Focus on behavior, not the person n Feelings and emotions need to be left out

Constructive Supervision n Be firm and fair n Assign jobs according to ability n Observe performance n Correct immediately n Counsel n Suggest – don’t order n Stay “professional”

Constructive Supervision cont. n Suggest – don’t order at first n Stay “professional” n Avoid favoritism n Commend good work n Look after your crew and protect their interests

Interpersonal Relations n Be friendly but avoid familiarity n Don’t discuss other inmates or staff n Give advice carefully n Keep your promises n Follow through on inmate requests

Discipline n Positive n Know rules and policies n Know what action you can take n Know the difference between: n Teaching n Punishing n Counseling

Discipline n Teaches self-control n Sets proper standards of behavior n Allow the inmate to explain his side n Avoid embarrassing the inmate Their behavior is their responsibility – don’t condone bad behavior

Grading Working Inmates n Quality n Quantity n Attitude n Suitability n Habits

Quality n Measuring n workmanship n accuracy n freedom of errors

Quantity n Measuring n working n speed n output time

Attitude n Teamwork n Willingness to carry out orders n Conduct n Enthusiasm

Suitability n Ability to adapt n Demonstrate versatility

Habits n Work habits n Ethics n Standards n Hygiene n Punctuality n Compatibility with others

Questions? Remember Treat them all the same and be Fair, Firm and Consistent